Lampdirect.nl Reviews 

37,946
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thanks a lot for promt delivery of expected items. This helped me fix light properly. Shipping cost can be reduced a bit for smaller orders.

Rated 5 out of 5 stars

I bought lightbubs from them 2 years ago; they gave me a 5-year warranty. So far, 2 bulbs have died and they INSTANTLY replaced them - no questions asked, they just sent a new bulb and it arrived with... See more

Company replied

Rated 5 out of 5 stars

Lampdirect is among the best price-performance sellers. They also delivered my order very quickly, in a safely packed box. One of the lamps was wrongly delivered. (A Philips LED E27 lamp came in diffe... See more

Rated 5 out of 5 stars

Lampdirect’s website was easy to use, it brought me to the list of relevant products, it provided the specifications to make my choice, and the purchasing process was straightforward. Shipment was ver... See more

Company details

  1. Lighting Store
  2. Electronic Spare Parts and Components Store
  3. Light Bulb Supplier
  4. Lighting Consultant
  5. Lighting Wholesaler

About Lampdirect.nl

Written by the company

Bij Lampdirect zijn we van alle markten thuis. Verlichting is al ruim 30 jaar ons specialisme en daarom kun je bij ons terecht voor de beste conventionele en LED lichtbronnen en armaturen. Een greep uit ons assortiment aan lichtbronnen: 

  • (LED) lampen zoals E27 en E14
  • (LED) spots
  • (LED) TL buizen
  • (LED) steeklampen
  • slimme verlichting

Op zoek naar armaturen? We hebben onder andere:

  • LED panelen
  • LED montagebalken
  • LED inbouwspots
  • LED breedstralers
  • designlampen
  • sensorlampen

Kwaliteit staat bij ons voorop en daarom bieden we producten van de beste merken, zoals Noxion, Philips en Ledvance.

Door te kiezen voor LED verlichting doe je het milieu een plezier én bespaar je ook nog eens tot gemiddeld 70% op je energiekosten. En met de langere levensduur van LED hoef je deze verlichting voorlopig ook niet meer te vervangen. Kortom: er kleven alleen maar voordelen aan LED!

Maar we bieden nog veel meer! We zijn meer dan alleen een webshop. Wij bieden ook lichtprojecten voor bedrijven. Onze lichtexperts maken lichtcalculaties en lichtplannen en zo zorgen wij ervoor dat bedrijven met een gerust hart over kunnen stappen op LED verlichting voor hun bedrijf. En de installatie? Die zorg kunnen we je ook uit handen nemen! Door ons netwerk aan installateurs is er altijd een installateur beschikbaar die je nieuwe verlichting voor je kan installeren. Heb je hier vragen over? Neem dan gerust contact met ons op. Onze lichtexperts staan voor jou klaar!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(37,946)

996 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are trustworthy and reliable

I bought lightbubs from them 2 years ago; they gave me a 5-year warranty. So far, 2 bulbs have died and they INSTANTLY replaced them - no questions asked, they just sent a new bulb and it arrived within a few days. I will never buy anything light related from any other company again.

May 13, 2026
Lampdirect.nl logo

Reply from Lampdirect.nl

Dear customer,

We are very pleased with this great review. We are looking forward to see you again soon in our webshop.

Best regards,
Team Lampdirect.nl

Rated 1 out of 5 stars

Package not delivered

The package never arrived although I paid in advance. Nobody answers to the contact e-mail.

March 10, 2026
Lampdirect.nl logo

Reply from Lampdirect.nl

Beste,

Wat vervelend om te horen dat je je bestelling niet hebt ontvangen.

Ik zie dat je op 12 maart een mail hebt gestuurd.
Wij hebben een reactietijd van 2-7 werkdagen, dus het kan kloppen dat je hier nog niets over hebt vernomen.

Ik heb je zojuist een mail gestuurd met een niet ontvangersverklaring, zodat we het onderzoek bij PostNL kunnen starten.
Ik wil je vriendelijk verzoeken om het contact vanuit daar voort te zetten.

Met vriendelijke groet,
Bente
Team Lampdirect

Rated 2 out of 5 stars

Return is at your own cost

Return is at your own cost, not worth it as you pay same for product +delivery cost, for just the return costs !! Never order again

January 16, 2026
Unprompted review
Lampdirect.nl logo

Reply from Lampdirect.nl

Beste,

Wat vervelend om te horen dat je niet tevreden bent met onze service.

Helaas beschikken wij niet over een antwoordnummer, en zijn de retourkosten hiermee inderdaad voor eigen rekening.

Mijn excuses hiervoor.

Met vriendelijke groet,
Bente
Team Lampdirect

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Info in the website was misleading, they sent the wrong product, impossible to contacto them, time consuming to Exchange emails to understand how to return the product and on top of all the inconvenience I even had to pay the costs to return the lamp!! Very disappointed

December 17, 2025
Unprompted review
Lampdirect.nl logo

Reply from Lampdirect.nl

Dear customer,

We are very sorry to hear that your experience with our helpdesk was not what you expected. Reading back the conversation we must conclude that we still do not know to which product you compare the product you ordered and received from us. When the parcel arrives at our warehouse we will sure refund your money. Excuses us for the inconvenience.

Best regards,
Lampdirect.nl

Rated 1 out of 5 stars

Worst client service

Worst client service. The only telephone number is impossible to reach. They sent a very defective unusable item in a very large order. Impossible to return or get my money back.

October 8, 2025
Unprompted review
Lampdirect.nl logo

Reply from Lampdirect.nl

Dear customer,

We are very sorry to hear that you are not happy with our customer service at all. To find a solution for your inconvenience I would like to ask you to send us via the contactform on our website an e-mail with your ordernumber, so we can solve your problem.

Best regards,
Team Lampdirect.nl

Rated 3 out of 5 stars

Complicated return process

Ordered a G13 lamp which did not fit my fixture.
Cannot create a return request via website and the phone number does not answer.

July 28, 2025
Unprompted review
Lampdirect.nl logo

Reply from Lampdirect.nl

Beste Roman,

Wat vervelend om te horen dat de bestelde producten niet naar wens zijn.

Ik heb een retouraanvraag voor je bestelling in orde gemaakt, en je hier een aparte mail over gestuurd.

Met vriendelijke groet,
Bente
Team Lampdirect

Rated 5 out of 5 stars

Excellent purchase

The reading lamp has proved to be an excellent cost vs quality product.
This, in addition to the very fast an efficient delivery easily merits 5 stars.

December 9, 2024
Rated 5 out of 5 stars

Great and fast service

Great and fast service. I ordered 4x G9 light bulbs, and one stopped working after two months.
I sent photos and information about that late in the night. Next day I had new bulb at home without questions. Guarantee service fenomenal!

November 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look