HomeStars Reviews 

1,661
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 664 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably easy it is to navigate the website and find qualified professionals for a wide variety of home projects. People also deeply appreciate the helpful, punctual, and professional attitude of the staff members who consistently complete tasks efficiently and right on budget. However, some people mentioned unexpected price changes during projects or unresponsive service providers when attempting to follow up on previous repairs. A few reviewers also noted ongoing difficulties with communication or frustrating experiences regarding extra costs when dealing with certain external contractors.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast responses and reliable... See more

Staff

Reviewers highlight positive aspects of staff, noting that workers are helpful, friendly, and professional.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy it is to post jobs and find... See more

Price

Clients share ambiguous opinions on price. Many customers report reasonable rates, competitive quotes, and... See more

Website

People report ambiguous experiences with website, finding it impressive for quickly facilitating the search... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The contractor that responded, Vail & co. , was excellent. The reason I only gave 4 stars was because I had posted to 7 contractors but only one responded. If the contractors aren't interested in bu... See more

Company replied

Rated 5 out of 5 stars

Vadim Karpak is a multi-talented handyman who was employed to carry out a variety of tasks. He first leak-proofed our swimming pool and painted it. Secondly he repaired our basement which had shifte... See more

Company replied

Rated 5 out of 5 stars

Cleaning of house or office: Cleaning after construction; 5 rooms We were in despair following the removal of the popcorn ceiling that produced very fine dust which coated everything throughout the h... See more

Company replied

Rated 5 out of 5 stars

We had our entire upstairs 4 large bedrooms, 3 closets and a walk-in closet plus a large hallway including two Scarlet O'Hara circular stairs of wall to wall carpets cleaned yesterday by Ba... See more

Company replied


Company details

  1. #5 of 13 best companies in Online Marketplace
  2. #1 of 2 best companies in Internet Marketing Service
  3. #1 of 1 best companies in Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,661)

637 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and quality service

This website allows you to find technicians qualified to do work around the house, be able to connect with them and compare so that you can choose what best works for you. The service is ver fast. I higly recommend it.

September 6, 2026
Rated 5 out of 5 stars

HomeStars provide a quick solution for a new project.

Need costing on a on a project I had no idea what costs looked like. This was to supply and install a porch railing. Posted the project and within minutes I had 3 quotes and choose a supplier. Next steps is to complete then install. Hopefully it will be a job well done. Keep you posted.

September 5, 2026
Rated 5 out of 5 stars

I hired PAUL from ROYAL CAULKING AND…

I hired PAUL from ROYAL CAULKING AND PAINT based upon the reviews he had on Homestars. I hired him to re-caulk the base of the outside walls on both sides of the house. Not only did he do a superb job but he communicated well before and during the job, making sure we got what we wanted, as well as offering good advice based upon his experience. In addition, he noticed one or two other possible problems and fixed them at no extra cost. Paul is efficient, very competent and honest.

September 4, 2026
Unprompted review
Rated 4 out of 5 stars

The service enabled me to review and…

The service enabled me to review and select highly rated companies.

September 4, 2026
HomeStars logo

Reply from HomeStars

Hi Jeff, thank you for taking the time to leave a review! We are so glad to hear that our platform helped you successfully find and select highly-rated pros for your needs. We truly appreciate your feedback and your support.

Rated 5 out of 5 stars

Great service installation went really…

Great service installation went really well good product

September 3, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Hi Phil, thank you so much for the fantastic review! We are thrilled to hear that your installation went smoothly and that you are happy with the product. We really appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

We paid $1800.00

We paid $1800.00, and it was an awful experience. Very unprofessional, and this was the manager.

Did not clean their mess, kicked around the garbage (metal) hitting my snow blower, used my latter (did not ask), and left me with all of the garbage for the new packaging.
They do not re-use or recycle.

HE would not provide me with the manual for both the remote and machine itself. So I could reset my password for the garage.
YOU DO NOT NEED THE APP/WIFI to set up (it's such a scam).

The remote is the same as the old one and uses the same battery, heads up community members they over charge for everything.

You are better off, buying the parts, YouTubing it, and asking a family friend to help set it up. I'm glad it over, and we paid for him to just leave so we can clean.

September 3, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Hi Hiro, we are incredibly sorry to hear about your negative experience. This is absolutely not the level of service or professionalism we expect from pros on our platform. Please reach out to our Support team directly so we can investigate this situation immediately and take appropriate action. We hope to hear from you soon so we can help make this right.

Rated 5 out of 5 stars

I contacted homestars and michael from…CNM landscaping

I contacted homestars and michael from CNM land scaping responded to me within minutes and he was there at hy house in the morning at exact time as promised and did a very good job in mowing my lawn.Thank you for your service

September 2, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for the fantastic review, Syed! We're glad to hear Michael's service was so quick, punctual, professional, and delivered exactly as promised.

Rated 5 out of 5 stars

AbdulRahman Imam-Lawal was quick

AbdulRahman Imam-Lawal was quick, efficient and courteous. Thanks.

September 2, 2026
HomeStars logo

Reply from HomeStars

Hi Ron, thank you for the great review! We're thrilled to hear AbdulRahman provided such efficient and courteous service.

Rated 5 out of 5 stars

Excellent platform for finding professionals

There are many options for obtaining resources to do a specific task. It saved me a lot of time trying to search for them,

September 1, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and sharing your feedback. We are glad to hear you've been pleased with our recommendations.

Rated 5 out of 5 stars

Easy to work with

Easy to work with. Several contractors bid on my job quickly. hired one contractor and job is now finished.

August 26, 2026
HomeStars logo

Reply from HomeStars

We're so glad to hear that finding a contractor was easy and your job was completed successfully! We appreciate your positive feedback.

Rated 5 out of 5 stars

For my first time getting my ducts &…

My sister recommend you guys and this is my first time getting my ducts & dyer vent cleaned your guys are amazing.. Cole also advised me that my HRV Ventilator were block and should be cleaned. Addition to the previous work I had the bathroom vents done as well. They advised me what they are doing and showed me the pictures. Great work ! Will recommend you to others. Thank you so much.

August 31, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Hi Kim, thank you so much for leaving such a fantastic review! We are thrilled to hear about your great experience getting your ducts and vents cleaned. Thank you for your recommendation and for trusting us to help you find the right pros for your home. We look forward to helping you with your future projects!

Rated 5 out of 5 stars

I found Intact on Homestars and they…

I found Intact on Homestars and they got back to me quickly and were able to fix the roof the next day. Sean was very helpful and organized and the company completed the repairs and cleaned up at the end of the job. I was very impressed with the company and their prompt response and quality of work

August 26, 2026
HomeStars logo

Reply from HomeStars

Hi Myra! We are thrilled to hear that your experience finding Intact through HomeStars was so successful and that they were able to fix your roof so quickly. Thank you for trusting us to help with your project, and we look forward to assisting you with any future home improvement needs!

Rated 5 out of 5 stars

Great spot to find a worker

It’s a great spot to find a worker, along with information about them. I used Home Stars and was very pleased with the result and got my needed job done with an excellent result.

August 29, 2026
HomeStars logo

Reply from HomeStars

Hi Maxine, thank you for trusting us with your home improvement needs, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Good and fast service to help me find…

Good and fast service to help me find professional contractor as we are happy to have Kevin big help to finish our kitchen ceiling hole. All done at last! Thank you!

August 29, 2026
HomeStars logo

Reply from HomeStars

Hi Margaret, thank you for the wonderful review! We are so glad to hear that you had a fast and successful experience finding a professional contractor through HomeStars!

Rated 5 out of 5 stars

I’ve been using HomeStars for years for…

I’ve been using HomeStars for years for different projects around the house, and it’s always been useful.

In the past three months, I hired two contractors through HomeStars — one to replace a retaining wall around a raised flower bed and another to replace the decking on our rooftop patio. I got about 3–4 responses for each project, some almost right away and some a few days later.

This year I had two fairly big projects going on at the same time, so it was really helpful to keep everything in one place — contractor reviews, messages, quotes and conversations.

I did get fewer responses than in previous years, but that may have just been because of the timing of my RFQs. Overall, still a very convenient way to find contractors and keep the process organized.

August 28, 2026
HomeStars logo

Reply from HomeStars

Hi Oleg, thank you for your continued trust in HomeStars over the years! Providing a convenient place to keep your contractor messages, quotes, and reviews organized is exactly what we strive for, especially when you're juggling multiple jobs.

Rated 5 out of 5 stars

Website is easy to navigate for small…

Website is easy to navigate for small jobs. I have used many companies that I found though Homestars for other jobs.

August 28, 2026
HomeStars logo

Reply from HomeStars

Hi Joerg, thank you for taking the time to leave this review and for your continued trust in HomeStars! We're delighted to hear that you find our website easy to navigate and that we've been able to help you connect with pros for your home projects over time.

Rated 5 out of 5 stars

Perry Rose Landscaping did an…

Perry Rose Landscaping did an exceptional job removing 10 eighty-foot trees from my property. They are a very professional, efficient, and hard-working team. They completed the job and cleaned up the yard with the minimum of fuss possible. Perry Rose's pricing was by far the best that I could find. I would highly recommend them for any tree-related work.

August 27, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Hi Dave, thank you for taking the time to leave such a wonderful review! Connecting homeowners with top-tier, hard-working professionals is exactly what we strive to do at HomeStars. We appreciate your recommendation and look forward to helping you find the right pros for any future home projects!

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