Reply from LMDE - mutuelle INTÉRIALE
Thank you Mohamad it is a great pleasure for us to be there for you. Take care. N.
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Company details
Written by the company
LMDE 1ère mutuelle étudiante, est une marque de la mutuelle INTÉRIALE qui gère la protection santé et prévoyance des étudiants. En 2021, LMDE a été élue meilleure mutuelle étudiante par Sélectra.
Contact info
32 rue Blanche, 75009, Paris, France
- contact-lmde@meservices.fr
- lmde.fr
3.8
Great
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Great experience
I have had this mutuelle while studying and working in France and everything has been perfect. All reimbursements have been done quickly and smooth communications. Highly recommended.
June 23, 2025
Unprompted review
Reply from LMDE - mutuelle INTÉRIALE
Hello thank you so much for this kind review.
We are glad that everything turned smooth for you ! Best regards. N.
They keep asking for money after…
They keep asking for money after resiliation and there is no way to convince them even with physical proof.
August 29, 2024
Unprompted review
Reply from LMDE - mutuelle INTÉRIALE
Hi :( sorry but unfortunately if we ask for a payment it is because you had a service that you didn't pay for yet. Even if you canceled your health insurance. We are open to talk about it to solve this situation. Kind regards.
Warm and thorough phone discussion
Amira called me and spent a lot of time with me on the phon. She went through my concerns and answered all my questions and clarified some of my worries.
May 22, 2024
Unprompted review
Reply from LMDE - mutuelle INTÉRIALE
Hi :) thank you so much for the review. Amira do her best to be helpful anytime. Don't hesitate to get in touch with us on social media if you need any information.
Poor customer service
I had to purchase a civil liability insurance as a student. On the website I submitted a request over 10 times on Saturday and kept receiving an error message (a technical fault) so I purchased an insurance with another company. On Monday I received an email from LMDE apologizing for the technical fault and claiming that they welcome me to LMDE, without even asking me if I still wanted to purchase the insurance? Now no one is replying to my emails to cancel the insurance.
October 3, 2023
Unprompted review
Reply from LMDE - mutuelle INTÉRIALE
Hey Reetta, sorry for the inconvenience. We had technical failures on saturday and we preferred to start insurance for people who requested it in case a disaster occurred within this time frame. Your cancellation will of course be taken into account by our team in a few days. They'll get back in touch with you. Best regards.
A very easy and efficient way to get a…
A very easy and efficient way to get a mutual for a student. Thanks for the quick approval.
March 30, 2023
Reply from LMDE - mutuelle INTÉRIALE
Hi ! Thanks for your comment and sorry for inconvenience. As the saying goes "good things come to those who wait" ! LMDE needs to check your subscription and ensure it's legitimate and secure. Hope you'll enjoy our services !
Reply from LMDE - mutuelle INTÉRIALE
Bonjour, vous pouvez envoyer un message à contact-lmde@meservices.fr pour résoudre le problème. Bonne journée !
Simple, efficace et rapide !
Maintenant, j'attends qu'on me remette mes identifiants via mon mail !
August 31, 2022
I tried to cancel my subscription but…
I tried to cancel my subscription but they renewed automatically without asking me
July 19, 2022
Unprompted review
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