OZ Vapes Reviews 

38
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that placing an order on the platform is completely simple, and the items arrive very quickly through efficient shipping methods. Consumers often praise the high quality of the items purchased and the extremely professional support they consistently receive from the team. Many individuals express great eagerness to use the service again in the future due to the overall smooth and dependable process. However, some people mentioned experiencing frustrating issues such as shipping breakdowns, completely missing deliveries, and a poor lack of communication regarding order confirmations.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally fast... See more

Product

People report positive experiences with product, highlighting consistently good quality and satisfaction.... See more

Service

Users describe satisfaction with service, highlighting excellent, transparent, and quick support. Consumers... See more

Order

Consumers find order experiences to be very positive and straightforward. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zero complaints, simple, easy, fast shipping, great products, will definitely use again! Thanks heaps! Skeptical at first but trust the reviews!

Company replied

Rated 5 out of 5 stars

This is a great company and they provide excellent transparent and quick service. I’ve had to try a new brand as unfortunately my usual wasn’t available, but I’m sure I’ll get used to it. Great co... See more

Company replied

Rated 5 out of 5 stars

It was quick and easy to use, very straightforward. The website itself is laid out in a way that makes it easy to find exactly what you're looking for. Delivery time is quick and nothing but professio... See more

Company replied

Rated 5 out of 5 stars

Hello. Thanks Team. There was a break down with shipping. I could really be pissed off to be fair. Still waiting but writing a review. Package was sent ASAP. Great. Prompt delivery date n a... See more

Company replied


Company details

  1. Electronic Cigarette Store

Written by the company

At Oz Vapes, we specialise in bulk disposable vapes — which means better prices for you. Fast shipping, genuine service, and quality products are what you can always count on. Simple as that.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(38)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used this and their other site twice…

Used this and their other site twice now and I’ll definitely only be getting from them only from now. My package was unfortunately lost and the team was extremely understanding. Couldn’t recommend them more😊😊 very fast delivery times too

August 14, 2026
Unprompted review
OZ Vapes logo

Reply from OZ Vapes

Thanks again, Wendy! 🥰 We really appreciate you coming back to us and trusting us after the delivery issue. Glad we could sort it out for you! 💌📦

Rated 5 out of 5 stars

Great company, fast and reliable

This is a great company and they provide excellent transparent and quick service.
I’ve had to try a new brand as unfortunately my usual wasn’t available, but I’m sure I’ll get used to it.
Great communication and I can vouch for this seller as very trustworthy, honest and treats his customers (through my own experience) with respect and very quick postage.
I have used Oz Vapes a few times and feel very safe, as I know there are others out there that are not as obliging or honest as this one.

August 11, 2026
Unprompted review
OZ Vapes logo

Reply from OZ Vapes

Thanks so much, Nedda! 💛 We truly appreciate the trust and such a detailed review. Sorry your usual brand wasn’t available, but hopefully the new one grows on you! 😊 Thanks again for your continued support! ✨

Rated 5 out of 5 stars

Absolute legends

Absolute legends I was being fussy with the order because it took them awhile to put it in post but guessing how much orders you guys must get it was done in a timely manner and before the weekends
I’ll write another review on “just vapes”because I understand you guys are partnered or running under different domains to avoid site blockage but anyways you got a loyal customer from now on!!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

INCREDIBLE!

INCREDIBLE!
Came across ozvapes not expecting it to even be a reliable website but when I saw the great reviews I trusted!!
Delivery was amazingly quick and I’m very satisfied!!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Ozvapes.com

I've ordered several times from this site and have always received exactly what I paid for. It is always a concern when payment is made via direct deposit that you may be scammed however this company has repeatedly delivered in a timely manner. The only communication I've had is sending them proof of payment however I've always received a response saying thanks so I'm relatively confident they'd respond in the event of an issue.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, fast delivery

Excellent! Stock was delivered by express post with 2 days of ordering. Product and service great!

June 16, 2026
Unprompted review
OZ Vapes logo

Reply from OZ Vapes

Thanks heaps Rebecca, really appreciate the feedback 😊

Glad your order arrived quick with Express Post and everything was spot on. Thanks for the support 👍

Rated 5 out of 5 stars

Legit

Dont hesitate, they legit man!! From Nsw to WA. Much love!

June 15, 2026
Unprompted review
OZ Vapes logo

Reply from OZ Vapes

Thanks heaps Karlee 😊

Appreciate you taking the time to leave a review. Glad everything arrived smooth from NSW to WA and you’re happy with it. Thanks for the support 👍

Rated 4 out of 5 stars

The postage is really good except on…

The postage is really good except on public holidays but I have nothing bad to say about this company as they are really quick to respond and communicate what is happening whilst you're order is in route. I have had pleasant experiences with them and I will continue to order from them. The products are good quality and work as described in the information, their website is easy to navigate and order from.

April 1, 2026
OZ Vapes logo

Reply from OZ Vapes

Thanks heaps for the great review, Rebecca! Glad you’re happy with the service, delivery and products. We really appreciate your support 😊

Rated 5 out of 5 stars

11 out of 10

Zero complaints, simple, easy, fast shipping, great products, will definitely use again! Thanks heaps!

Skeptical at first but trust the reviews!

March 29, 2026
OZ Vapes logo

Reply from OZ Vapes

Thanks so much, Riley! Glad everything was easy and you’re happy with the products and shipping. We appreciate your support 😊

Rated 5 out of 5 stars

Professional convenience

It was quick and easy to use, very straightforward. The website itself is laid out in a way that makes it easy to find exactly what you're looking for. Delivery time is quick and nothing but professionalism from start to finish.

March 28, 2026
OZ Vapes logo

Reply from OZ Vapes

Appreciate the review, Bonnie! Glad the process was straightforward and delivery was quick. Thanks for your support 😊

Rated 5 out of 5 stars

Wait... here already?

So so quick
Such an easy transaction
Will buy again

February 28, 2026
OZ Vapes logo

Reply from OZ Vapes

Thanks heaps Prue 😄🙏 love hearing that, glad it arrived so quickly and everything was nice and easy 👍📦

Rated 4 out of 5 stars

Quick and reliable

Ordered a few times. Vapes are always good quality. Comes quick with no fuss. My only complaint is the fluctuating stock. Recently there was only one brand in stock. So there was not much choice.

February 11, 2026
OZ Vapes logo

Reply from OZ Vapes

Thanks heaps Rhi 🙂 really appreciate you coming back, glad everything’s been quick and good quality, and appreciate your feedback on stock 👍

Rated 1 out of 5 stars

Didn’t get delivered

February 3, 2026
OZ Vapes logo

Reply from OZ Vapes

Hey Adam,

Really sorry about the delay with your order. We sent it the next day via AusPost Express, but I’ve just checked the tracking and it shows it’s been stuck in East QLD since 6 Feb.

We’ll give our AusPost account manager a call to chase it up. In the meantime, we’ve processed a full refund so you’re not out of pocket.

Once it’s with AusPost there’s not a whole lot we can control, but we’re more than happy to send you another one to make up for the hassle.

Feel free to reach out to us directly at info@ozvapes.com and we’ll sort it out properly for you.

Really sorry again for the inconvenience 🙏

https://auspost.com.au/mypost/track/details/99719615036701004300900

Rated 5 out of 5 stars

Highly recommend

Highly recommend, smooth process, quality products, skeptic no more.

January 23, 2026
Unprompted review
OZ Vapes logo

Reply from OZ Vapes

Fantastic, glad we could deliver for you

Rated 5 out of 5 stars

was very spectacle at first but…

was very spectacle at first but delivery was perfect and commucation was amazing along with the wide amount of options would recommend.

January 6, 2026
OZ Vapes logo

Reply from OZ Vapes

Really glad to hear it went well! Appreciate your feedback

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