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Ocean Finance Reviews 

3,795
•
TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 1,251 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the online application process is remarkably fast, straightforward, and exceptionally easy to complete without encountering any frustrating complications. Consumers also appreciate the user-friendly mobile application, which allows individuals to easily monitor recent transactions and manage their personal finances smoothly. Some reviewers were not happy with the credit limits offered, explaining that they received much lower financial amounts than what they originally expected to get. A few people also mentioned experiencing unexpected postal delays with card delivery and encountering unhelpful assistance from customer support agents when seeking assistance.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the application process as extremely... See more

Service

Customers report great satisfaction with the fast and efficient service. Reviewers note that the application... See more

Application

Customers consistently note positive experiences with app, highlighting that the application process is very... See more

Payment

Reviewers highlight ambiguous aspects of payment, expressing both satisfaction and frustration. Some... See more

Customer service

Users describe positive interactions with customer service, noting that online help and phone support are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy. Extremely user friendly application. Fast decision, with very good first credit limit. Site navigation is simple to go through. Very happy.

Rated 5 out of 5 stars

I was soooooo happy when my application was accepted for a credit card. I have a really bad credit score so obviously getting credit is a difficult task. I appreciate this opportunity i was given so m... See more

Company replied

Rated 5 out of 5 stars

Hi yes it’s nice to find a card which is just easy to access and not too complicated. I am pleased that I managed to be successful in acquiring a cards good experience not complicated.

Company replied

Rated 5 out of 5 stars

Very easy to use, simple application and answer straight away! The app is easy to use and by using direct debit to never miss a payment is a great idea. And a good way to build your credit rating.

Company replied

Company details

  1. Non-Bank Financial Service
  2. Finance Broker
  3. Financial Institution
  4. Mortgage Broker

Written by the company

At Ocean, we've helped over 2 million people access credit. From credit cards and loans to car finance, we partner with many of the most trusted lenders to help you find the right fit. We've been doing this since 1991, and we're not stopping any time soon.

Ocean Finance

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,795)

1,209 reviews in the last 12 months

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