It was great from IKEA to utilized this service, so i n cade if we accidenly lose something we would have the chance to retreive it back. I had the first experience and everything was done smoothly.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was pleasantly surprised by this service. First of all because my item was found and also because the identification of my item was very quick and easy.
I had never expected that the entire process will be so easy systematic and efficient. I had experienced or heard some very bad stories of lost and found at other airports in India. This was totally... See more
Lost vehicle certification in the Fenix Museum. Appeard 3 days later on the lost & Found Website. Verification was quick & easy. Really friendly experience. Coul pick it up at the museum's desk.
Company details
Written by the company
iLost for Business is a SaaS solution to manage the complete process of Lost & Found. iLost is reinventing the way organizations handle Lost & Found. Quick reporting of found property, handling online claims easily and simple hand-over process to the owner or a courier (booked by the owner). iLost can facilitate the complete shipping process. Either the customer can pick up the lost property, or the customer books and pays for a shipment, after which a courier picks up the package at the organization. Turning a process that used to be a hassle into a fast, easy, and simple process for organizations while freeing up valuable staff time. iLost for Business automates administrative tasks and provides detailed reporting. Customers can search for their found items 24/7 on all devices - smartphone, tablet or computer. iLost provides allround support to organizations enabling them to offer their customers an unmatched customer experience, resulting in a boost of the return rate. iLost is certified on both ISO 27001 and ISO 9001.
Contact info
Zekeringstraat 17A, 1014 BM, Amsterdam, Netherlands
- help@ilost.co
- ilost.co
4.6
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 2% of negative reviews
Typically replies within 24 hours
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Very prompt response and they found the…
Very prompt response and they found the object on time and responded via email
September 2, 2026
Unprompted review
terrible translation
overall experience was good, but the korean translations were hust awful. how can you translate "pending" as "보류중" which means "suspended" in korean?
August 31, 2026
Unprompted review
They help me a lot
They help me a lot. Good service, kindness and the article arrived super fast. Very good
August 31, 2026
Unprompted review
They replied super fast and everything…
They replied super fast and everything was smooth! I'm very grateful.
August 31, 2026
Unprompted review
Great systemic lost and found service
RRRies were reasonably quick (took them 2 days) in responding to my claim. Staff at the RRRies station were friendly. The app/website was clear and user friendly. I am very happy to have gotten my things back in full!
September 1, 2026
Unprompted review
Heel bedankt
I’m very grateful for this site as I found my things fast. And the company Keolis who posted it in this site right away. And of course to the people who are very honest to turn it to Keolis. Thank you so very much.
August 27, 2026
Unprompted review
Process was smooth and quick
Process was smooth and quick. Happy with the service.
September 1, 2026
Unprompted review
The return of my property
The return of my property, and the fluent way the system iLost works
August 13, 2026
Unprompted review
Unable to contact the concerned person
Unable to contact the concerned person. No one is answering the phone.
August 31, 2026
Unprompted review
Very prompt and helpful.
Very prompt and helpful.
Only one advice: be aware at the price for shipping the lost item, it is very high, so I chosed to pick It up in person (a friend of mine pick it up)
August 31, 2026
Unprompted review
Superb service
I was traveling on the bus from Utrecht station where I lost my wallet. Besides cash my id document with a credit card were in the wallet. When checking the iLost platform back in my home country the wallet was listed there. I was collected by my son which went very smooth and professional. Best of all my belongings were in the wallet even the cash. I am grateful that we still have honest people in this world. Thanks to all.
August 29, 2026
Unprompted review
The identification of the assets helped…
The identification of the assets helped with the recovery of the folder, I was very pleased
August 24, 2026
Unprompted review
Promptly traced my tablet
Promptly traced my tablet. I liked the way they confirms the ownership in order to make sure that real owner only gets the found item . Highly appreciable
August 27, 2026
Unprompted review
It was a fabulous experience
It was a fabulous experience. 1) I immediately found my item. 2) I was quickly informed about next steps. 3) experience at the pick up point was great.
August 28, 2026
Unprompted review
Convinience
The location, times, dates, everything was clear and convenient
August 26, 2026
Unprompted review
Super
Super! We found my daughter’s wallet and ID back ! Thanks a million
August 18, 2026
Unprompted review
Easy to use and found our item
Easy to use and found our item! Thank u
August 24, 2026
Unprompted review
The payment link to pay for the…
The payment link to pay for the shipment of the lost item doesnt work..
I try with different browsers and on mobile and on pc
August 26, 2026
Unprompted review
I lost a very expensive watch and I got…
I lost a very expensive watch and I got it back thanks to this app and the honest people in security area of EINDHOVEN AIRPORT
thank you
August 24, 2026
Unprompted review
Great service and a big applause for it, thank you :-)
It was great from IKEA to utilized this service, so i n cade if we accidenly lose something we would have the chance to retreive it back.
I had the first experience and everything was done smoothly.
August 25, 2026
Unprompted review
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