ICDSoft Reviews 

808
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the technical support team is remarkably knowledgeable, professional, and always ready to help with any website issues. People note that responses are delivered within minutes or even seconds, making communication exceptionally efficient and reassuring for website owners. Some reviewers were happy with the user-friendly control panel interface and constantly improving hosting tools available. Consumers also appreciated the incredible pricing and long-term reliability maintained consistently over decades of business partnership. Users consistently describe the comprehensive services as the absolute best package for managing multiple client websites easily.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, clear, and helpful assistance that has... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, practical, and highly... See more

Response time

Clients share positive opinions on response time, consistently highlighting fast, helpful, and professional... See more

Staff

Customers report a high level of satisfaction and appreciation for the professional and knowledgeable staff.... See more

Website

Consumers find website services to be exceptionally positive, praising the incredibly stable hosting and zero... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a customer since 2002, I can state without hesitation that ICDSoft is the best host I know. In the first years of my web design work, I had some not-so-pleasant experiences with two other hosts. F... See more

Rated 5 out of 5 stars

Wonderful service, fabulous value. I am generally a tough reviewer. 5 star reviews should mean something and if we give too many, we can't recognize the truly outstanding ones -- like ICDSOFT! I... See more

Rated 5 out of 5 stars

Since 2001, I have had only great experiences with my own websites and many of my clients' websites too. I don't need to contact support often, but am so happy at how they are always friendly, attent... See more

Rated 5 out of 5 stars

Absolutely impeccable support. I'm a client of ICDSoft for probably more than 20 years and their support hasn't been anything less than stellar - a solution for all your hosting problems in mere minut... See more


Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Email Service Provider

About ICDSoft

Written by the company

We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.

We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.

Why ICDSoft?

Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.

With each hosting account you get:

  • Extremely fast and secure hosting environment
  • 24/7 expert support by seasoned professionals
  • 100-day money-back guarantee
  • Increasing discounts for new orders AND renewals
  • Free professional email service
  • Free daily backups
  • Free SSL certificates
  • Free in-house control panel software
  • Free site migration from another host
  • Free social media backup service

Services

Web Hosting

Take advantage of our extremely fast and secure hosting environment to ensure your website's success.

WordPress Hosting

Experts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.

Website Builder

Build your dream website without any web development knowledge.

Try ICDSoft risk-free with a 100-day money-back guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

808 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(808)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website stays up

Used this service for many years for both web & email portal. It is reliable with excellent service. Any possible maintenance down time (which is rare and short) is notified well in advance.

September 5, 2026
Rated 5 out of 5 stars

Outstanding Support and Service

I’ve had a fantastic experience with ICDSoft over 15 years. Their customer support is simply the best I’ve encountered — I honestly don’t think any other hosting company offers the same level of service and support. Responses are always incredibly quick, professional and helpful, and any questions or issues are resolved promptly.
It’s reassuring to know that whenever you need assistance, the ICDSoft support team is there and responds quickly. Highly recommended!

September 3, 2026
Rated 5 out of 5 stars

ICDsoft is incredible!

I have been using ICDsoft for well over 15 years and they have NEVER disappointed me. Best, fast support whenever I need it, and incredible pricing. Excellent value and I'm happy to recommend this company.

August 22, 2026
Rated 5 out of 5 stars

ICDSoft is a first-rate webhost

ICDSoft is a first-rate webhost. I have been using them for years and have never been disappointed. Their Support (SureSupport) is excellent -- fast, clear, helpful. They are very professional. I can't think of any complaints.

August 17, 2026
Rated 5 out of 5 stars

Highly Recommended

I have been using ICD Soft for many years over a number of websites. Always great service and support from their Sure Support team

August 7, 2026
Rated 5 out of 5 stars

ICDSoft simple with awesome customer service.

ICDSoft provides a simple interface to a rich set of features for an Internet Service Provider. The customer service (SureSupport) is very fast and very helpful! Recently, I had to debug bounces from a gmail account through forwarding back to gmail. This was not an issue with our server or ICDSoft, but they helped debug the solution and made a suggestion which worked very well.

July 7, 2026
Rated 5 out of 5 stars

A Hosting Provider That Truly Understands Its Users

I have worked with several hosting and infrastructure providers over the years, including Hostinger, HostGator, GoDaddy, and many of the most commercial and recognized brands in the market. However, after experiencing ICDSoft, I can confidently say that very few companies compare when it comes to infrastructure quality, service, reliability, and overall product experience.

What truly stands out is the attention to detail, the stability of the platform, the simplicity of management, and the confidence you have knowing that your projects are running on a solid and dependable infrastructure.

It is refreshing to see a company that still understands its users, listens to their needs, and focuses on delivering real value instead of just selling a service. In an industry where many providers prioritize scale over customer experience, ICDSoft proves that excellent technology combined with genuine support still makes a significant difference.

Congratulations to the entire ICDSoft team for maintaining such a high standard and for building a platform that customers can truly trust. It is a pleasure to work with a company that demonstrates professionalism, consistency, and commitment to its users.

Without a doubt, ICDSoft is one of the best infrastructure choices available and a provider I would highly recommend to anyone looking for reliability, performance, and outstanding service.

July 30, 2026
Rated 5 out of 5 stars

Increasing value

I've been hosting my personal website and mail services with ICDSoft for many years. I feel that I am getting good value for my money, and they keep adding value! This is a provider that seems to be passing on the benefit of reduced costs to their customers, instead of just increasing their profits.

July 27, 2026

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