As a customer since 2002, I can state without hesitation that ICDSoft is the best host I know. In the first years of my web design work, I had some not-so-pleasant experiences with two other hosts. F... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Web Hosting Company
- Business to Business Service
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
About ICDSoft
Written by the company
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.
We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.
Why ICDSoft?
Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.
With each hosting account you get:
- Extremely fast and secure hosting environment
- 24/7 expert support by seasoned professionals
- 100-day money-back guarantee
- Increasing discounts for new orders AND renewals
- Free professional email service
- Free daily backups
- Free SSL certificates
- Free in-house control panel software
- Free site migration from another host
- Free social media backup service
Services
Take advantage of our extremely fast and secure hosting environment to ensure your website's success.
Experts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.
Build your dream website without any web development knowledge.
Try ICDSoft risk-free with a 100-day money-back guarantee.
Contact info
United States
- support@icdsoft.com
- icdsoft.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Be kind for no reason 😊
Website stays up
Used this service for many years for both web & email portal. It is reliable with excellent service. Any possible maintenance down time (which is rare and short) is notified well in advance.
Eternally grateful
I truly appreciate the service you selflessly provided to our educational institution.
From what I've experienced their very…
From what I've experienced their very fast and energetic fair and compassionate about their work. But very strong in effect as well
Outstanding Support and Service
I’ve had a fantastic experience with ICDSoft over 15 years. Their customer support is simply the best I’ve encountered — I honestly don’t think any other hosting company offers the same level of service and support. Responses are always incredibly quick, professional and helpful, and any questions or issues are resolved promptly.
It’s reassuring to know that whenever you need assistance, the ICDSoft support team is there and responds quickly. Highly recommended!
Fast and effective response
ICDsoft is incredible!
I have been using ICDsoft for well over 15 years and they have NEVER disappointed me. Best, fast support whenever I need it, and incredible pricing. Excellent value and I'm happy to recommend this company.
The customer support is excellent
The customer support is excellent; their response time is in minutes, not hours or days.
ICDSoft is a first-rate webhost
ICDSoft is a first-rate webhost. I have been using them for years and have never been disappointed. Their Support (SureSupport) is excellent -- fast, clear, helpful. They are very professional. I can't think of any complaints.
Great support!
Highly Recommended
I have been using ICD Soft for many years over a number of websites. Always great service and support from their Sure Support team
UNBELIEVABLY BRILLIANT support
UNBELIEVABLY BRILLIANT support. Possibly the best company I've ever interacted with on the web, and I've been with them for MANY years now. Incredible quality and worth every cent.
ICDSoft simple with awesome customer service.
ICDSoft provides a simple interface to a rich set of features for an Internet Service Provider. The customer service (SureSupport) is very fast and very helpful! Recently, I had to debug bounces from a gmail account through forwarding back to gmail. This was not an issue with our server or ICDSoft, but they helped debug the solution and made a suggestion which worked very well.
A Hosting Provider That Truly Understands Its Users
I have worked with several hosting and infrastructure providers over the years, including Hostinger, HostGator, GoDaddy, and many of the most commercial and recognized brands in the market. However, after experiencing ICDSoft, I can confidently say that very few companies compare when it comes to infrastructure quality, service, reliability, and overall product experience.
What truly stands out is the attention to detail, the stability of the platform, the simplicity of management, and the confidence you have knowing that your projects are running on a solid and dependable infrastructure.
It is refreshing to see a company that still understands its users, listens to their needs, and focuses on delivering real value instead of just selling a service. In an industry where many providers prioritize scale over customer experience, ICDSoft proves that excellent technology combined with genuine support still makes a significant difference.
Congratulations to the entire ICDSoft team for maintaining such a high standard and for building a platform that customers can truly trust. It is a pleasure to work with a company that demonstrates professionalism, consistency, and commitment to its users.
Without a doubt, ICDSoft is one of the best infrastructure choices available and a provider I would highly recommend to anyone looking for reliability, performance, and outstanding service.
Website Down
They acted so fast and so professionally and resolved the problems I faced with due to my mistake.
Increasing value
I've been hosting my personal website and mail services with ICDSoft for many years. I feel that I am getting good value for my money, and they keep adding value! This is a provider that seems to be passing on the benefit of reduced costs to their customers, instead of just increasing their profits.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.