inDrive Reviews 

I requested a ride as per usual, the only mistake I made this time was adding my card as a form of payment. A driver by the name of Jabuxani who drives a bronze Toyota Corolla FH47WWGP picked up the ride and ended it before I even went outside to wait for him. At that very moment my money was deducted without any services rendered. Their in App support is useless and in order to chat to an actual human one has to mention police in order to be taken seriously.

The incident happened on 9th of April 2026 at 17:40. Form of payment card
My number is 0671109005

Pretty solid app overall. I like that I can see the destination and set my own price, that alone makes it better than most 1 % commission in purple zones is a nice bonus .sometimes the app lags s bit, but overall it’s reliable. Would recommend to other drivers

The app works,but there are some issues.the interface is a bit laggy sometimes,and during peak hours it can take a while to get a ride accepted.the 1%commission in purple zones is nice,but outside those areas it's not much different from other apps.overall decent,but room for improvement

Been driving indrive for a few months now. I like that I can see the destination and set my own price ... that's definitely better than most apps .but there are downsides. The app crashes occasionally, especially when I'm trying to accept a ride.Also , the cash-only system is inconvenient sometimes, both for me and passengers .support replies but it's usually slow. It's a solid alternative, but not perfect

The app glitched and charged me twice for the same ride. Support was just an autoreply for a whole week.would be nice if they had real people.

Dear InDrive Team,
I hope you are doing well.
I am writing to bring attention to a serious concern shared by many drivers regarding the current fare structure. Due to the continuous increase in petrol prices in Pakistan, it has become very difficult for drivers to manage their daily expenses while working on your platform.
We kindly request that you review and increase the fares to ensure fair earnings for drivers. This adjustment is essential to maintain driver satisfaction and service quality.
Please note that if this issue is not addressed promptly, more than 200 InDrive driver group members are considering taking legal action and approaching the court to resolve this matter.
We hope you will take this concern seriously and take immediate steps to support your driver community.
Looking forward to your positive response.
Pakistan indrive captain

This morning I ordered a ride,the driver accepted it but then sat in the same spot for 20 minutes .I called him he just said "cancel it" and hung up .support replied only after an hour and it was some generic template .overall I use the app ,but when things like this happen,it just makes you give up

The ride itself was fine,but when I tried to discuss the price with the driver he started getting upset, Eventhough we had already agreed on it beforehand, we ended up going but it left a bad taste. Maybe he was just in bad mood,but it kind of ruined experience.

great experience overall.it feels like the app is built around fairness,you always know what you're going to pay.d it a few times at night and everything went smoothly.I now pick indrive over other apps most of the time

Overall I’m satisfied.I often get rides cheaper than with other apps, and it’s nice to have options. There can be delays finding a driver during peak hours, it’s not a big deal. Works well for every day rides.

Good app,especially if you don't want to overpay because of surge pricing. I like that you can see driver offers and choose. The only downside is that sometimes it takes a bit longer to get a ride confirmed,but overall it's fine

Not a bad service but there are some issues sometimes drivers cancel or don’t accept the ride if the price did’t good for them on the other hand the binding system is actually pretty useful and you can save money.I still use it,just not all the time

It's an okay app overall .

I like the idea of setting your own price,but sometimes it takes too long to find a driver .A few rides went smoothly,others not so much .I still use it when I'm not in a rush

Used in Egypt. Driver demanded double the fair which I paid as had a little one and couldn’t be bothered for any drama in another country. App disallowed me to leave negative feedback regarding this and would only allow a minumum 4 star (scamm). As frustrating as this was, it was even more frustrating to then see I had been given a 1 star when the driver had pocketed a double fare. Would never use the app again.

Fantastic driver was waiting for me helped with my bags and the car was sharp 10/10 service

Best taxi app ever cheap fast reliable drivers are always professional or super polite

Nice app, the cars are clean and drivers are polite but some clearly don’t know the area well and drive like total noobs.

I had a very disappointing experience today with inDrive that I feel compelled to share.

I booked a ride to my workplace, and the app clearly showed a fare of SAR 15.13 (I accepted an offer around SAR 15.31). In fact, while searching for a driver, I received the same fare offer—SAR 15.13—from three different drivers. Confident that this was the agreed price, I selected one and completed the ride.

However, to my shock, when I later checked my account, I was charged SAR 18.91 instead. This is completely unacceptable and feels highly deceptive. The fare shown and agreed upon should be the fare charged—anything else is misleading and unprofessional.

What makes this even more frustrating is that I am a regular customer. I have been using inDrive for several months, and today marked approximately my 60th ride using the app. As a loyal user, I expected transparency and fairness, not this kind of unpleasant surprise.

This experience has left me extremely upset and disappointed. If this is how fares are handled, then customers cannot trust what they see on the app. I strongly urge others to double-check their charges and be cautious.

Very poor experience. Highly unprofessional service.

Fair price and the driver arrived on time but he didn’t say a single word the entire trip.
Like not even (hello) or (bye).
Just awkward silence.

Last weekend I had a wedding at a winery. Swiss punctuality in my blood, so I booked an inDrive with a 45 minute late. Car clean, guy cool - but the buffer was gone.

We hit traffic. I walked into the ceremony right as the couple started their vows. Snuck in like a cat that got caught stealing.

Driver was fine, ride was fine. But the app messing up the pickup - that's just sloopy. I booked a ride, not a scavenger hunt.

For the driver - respect. For the service - fix your navigation.