Interflora New Zealand Reviews 

7,939
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful and fresh quality of the products, often noting that arrangements match or exceed website depictions. Many people highlight the excellent and fast delivery service, with orders often arriving on time, even for special occasions. The ordering process is generally described as easy and convenient, supported by good communication about delivery status. However, some customers also noted that the delivered products occasionally did not match the online pictures or expectations. A few other people also felt that there were issues with delivery, such as items arriving late, at the wrong address, or instructions not being followed.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the beauty and quality of the... See more

Delivery service

Users describe positive interactions with delivery service, with many praising fast and on-time deliveries,... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing delight over the beauty,... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived in the morning delivery. Delivery instructions followed as asked. Thanks. Arrangement as expected. Looked fantastic. The hand creams fabulous. Best was the hand written card. Soo much better t... See more

Company replied

Rated 5 out of 5 stars

The flowers arrived on time and my daughter absolutely loved them. In the bouquet were big chrysanthemums, Lillie’s etc. She sent me a photo and said they not only look amazing, but smelt amazing to... See more

Company replied

Rated 5 out of 5 stars

The person who received the flowers said that they were beautiful. As far as delivery goes I'm not sure what time they arrived ? but maybe could have been earlier going on the reaction time from the... See more

Company replied

Rated 5 out of 5 stars

I bought these for my Daughter as Tulips are her favourite flowers and I couldn't find anyone who had them, until I went to Interflora. Such a beautiful arrangement of flowers with beautiful colour ar... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.4

All reviews

(7,939)

1,090 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived on-time looking perfect

Arrived on-time looking perfect. Everything was shipped and delivered same day.
I ordered a Tulip Bouquet with a standard Vase. Looks great! My girlfriend really loved the colours and presentation. Very straightforward watering instructions. At the end of the day 10/10.

July 21, 2026
Rated 5 out of 5 stars

Fast and easy!

Fast and easy!

Flowers easy to view/choose, delivered same day as required, beautiful bouquet (I made my sister send me a photo 😀). Thanks for great service.

July 21, 2026
Rated 1 out of 5 stars

The flowers were for my sister who lost…

The flowers were for my sister who lost her son in the Gisborne work van crash. The bouquet I chose was bright and beautiful. The one sent was so dull and in brown paper. The only thing like the one I chose was the colour of the ribbon. And I made sure to choose winter flowers. So dissatisfied and disappointed. $130 wasted!

July 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Nicole, we are sorry to hear you did not like the flowers. Please send us a photo to orders@interflora.co.nz so we can investigate this further. The bouquet you chose comes in brown paper as the photo shows.

Rated 4 out of 5 stars

Easy straight forward ordering and…

Easy straight forward ordering and payment process. Rapid delivery service purchased and my friend in another country messaged to advise she received flowers a few hours later.
My only negative comment is I was not notified the delivery was completed and only knew via my friends contact.
Being in another country the best form of contact would have been via email. I cannot recall if there was any part of the ordering process that asked which method of contact I preferred to confirm delivery of flowers. However I’m still very happy with the overall service. Thank you.

July 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you Josephine. We do not have tracking but we do send an email out to notify you when the flowers are dispatched. Did you check your spam and junk folders for this?

Rated 5 out of 5 stars

Easy to follow online ordering

Easy to follow online ordering, flowers were delivered on the correct day, very happy with the service. THANK YOU

July 19, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear you found our online ordering easy to follow and that the flowers were delivered on time. Thank you for your kind feedback!

Rated 4 out of 5 stars

Beautiful arrangement as per picture…

Beautiful arrangement as per picture arrived at destination.
Saturday morning delivery would be good.

July 21, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're happy to hear you loved the arrangement! We appreciate your feedback regarding Saturday delivery, this is available in most areas except rural.

Rated 4 out of 5 stars

The recipient loved the flowers and…

The recipient loved the flowers and chocolate, delivered perfectly thanks

July 21, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear that the recipient loved the flowers and chocolate, and that the delivery was perfect! Thank you for your positive feedback.

Rated 5 out of 5 stars

Easy to order online

Easy to order online, fast delivery and flowers always look fresh and gorgeous

July 18, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that you found it easy to order online and that your delivery was fast. We're especially glad that the flowers always look fresh and gorgeous!

Rated 5 out of 5 stars

Amazing.

Amazing.
Not only were the flowers beautiful.

But the team here went above and beyond.

Changing details and even delivering sooner due to unexpected situation on my end.

Amazing and brilliant

July 19, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're delighted to hear that you found the flowers beautiful and that our team was able to go above and beyond to accommodate your unexpected situation. Thank you for your amazing feedback!

Rated 2 out of 5 stars

Not a good experience.

The service was good. The only downfall was the shop that made up these flowers. Yes they were on time and actually my wife was very happy and said they were really really nice. Now after a few days when I rang and spoke my wife I could hear the disappointment in her voice when I asked how they were. Some of the flowers only lasted two days, where the rest lasted 5 days. I work away and this was just a nice treat. Given how much these flowers cost (over a hundred might I add) I feel this was a complete let down. I buy flowers quite a lot and most of them last at least 5 days. Not two+

July 10, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Matthew, we are sorry to hear this and wonder if you could email us a photo of the bouquet so we can follow this up for you. Please email to orders@interflora.co.nz

Rated 5 out of 5 stars

Great selection & price point

Great selection, fast & efficient,

July 17, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased you appreciated our selection and efficient service. Thank you for your kind words!

Rated 1 out of 5 stars

Not like the picture at all

I'm not entirely impressed with the selection of flowers for this arrangement. I know certain flowers are seasonal and you can only provide what's in stock. But I choose this specific bouquet for the bright pink, orange & yellow flowers. Instead most of it was white flowers and a lot of greenery as filler with a couple of yellow and orange flowers. Not really happy for the selection for the price as the person I sent them to is a very bright person and these flowers were kinda bland.

July 18, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello, we are sorry to read this and wonder if you could email us a photo of the arrangement that was sent. We can then follow up with the florist. You should have received something bright and colourful as that is what you ordered.. Please email us on orders@interflora.co.nz

Rated 2 out of 5 stars

Underwhelming flowers

The service was great, but I was disappointed with the mystery bouquet. It was quite underwhelming for the price, and I expected better value for the cost.

July 18, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Nadine, we are sorry to hear that. Please email us a photo to orders@interflora.co.nz

Rated 5 out of 5 stars

Flowers great and delivered on time

Flowers great and delivered on time

July 18, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the flowers were great and delivered on time! We appreciate your positive feedback very much.

Rated 4 out of 5 stars

5⭐for convenience,4 for value

Five stars for the convenience of ordering a birthday bouquet and gift from overseas. Four stars for value: I chose (and paid extra for) the deluxe size of the bouquet, but the picture I received from the giftee seemed kind of normal sized, not spectacular. The giftee said she loved the colors of the flowers (deep reds and purples), and that the chocolate I added to the order was delicious. The options to add chocolate and hand lotion individually was nice since I thought the optional gift set contained some things the giftee wouldn't like (i.e. peanut butter and some sort of sauce). Would have been nice to be able to choose each product. Kudos for providing locally produced, high quality options, though.

July 17, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We truly appreciate you taking the time to share your detailed feedback regarding your recent order. We are so pleased to hear that the convenience of ordering from overseas met your expectations and that your giftee loved the colors of the flowers and the delicious chocolate.

We understand your concern about the perceived size of the deluxe bouquet. We aim for our deluxe arrangements to be noticeably more spectacular, and we regret that this wasn't fully reflected in the picture you received. Your comments about the ability to customize gift sets are also very valuable, and we are always looking for ways to enhance our offerings to better suit individual preferences. We are glad you appreciated our locally produced, high-quality options. Your insights help us improve our service for all our customers.

Rated 5 out of 5 stars

Lovely and delivered same day

Lovely and delivered same day

July 17, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased to hear that you found our product lovely and that it was delivered on the same day! Your positive feedback is truly appreciated.

Rated 5 out of 5 stars

Easy to order from

Easy to order from, quick delivery great oroduct

July 17, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad you found ordering easy and delivery quick! We appreciate your kind words about our product.

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