Hatme Reviews 

1,089
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated and responsive support team for handling product sizing and replacement requests quickly and very politely. People also mention that purchased items like clothing and pillows are exceptionally comfortable and well-made for daily use. Though some reviewers received faulty items or struggled with incorrect sizing charts, the support staff was always helpful in arranging prompt exchanges. Consumers additionally noted occasional shipping delays, or experienced minor frustrations with receiving duplicate orders by mistake. Many buyers appreciate that email communication remains straightforward and clear even when resolving these unexpected administrative issues.

What people talk about most

Product

Users describe ambiguous interactions with product, noting both high satisfaction and sizing challenges.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being prompt,... See more

Quality

Clients share ambiguous opinions on quality, with many praising items like soft and comfortable bras, good... See more

Order

Customers had ambiguous experiences with order processes, reflecting both praise and frustration. Many... See more

Service

Reviewers mention positive feedback about service, noting that the team is very helpful and responsive to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

After suggesting I pay $10 for a replacement (unit quit after ~2 weeks of use) & I refused, company will now replace it free if I leave a review. The unit didn’t work long enough for me to see any c... See more

Rated 3 out of 5 stars

Morning I received my order but it was faulty. Initially I was informed by e-mail that the buttons may be the wrong way round? In the end I was informed I could have a full refund if i returned them a... See more

Rated 3 out of 5 stars

The company promised to exchange the small shoes I bought for a larger size. But all I got were excuses and confusing instructions. I will never odrder from them again,


Company details

  1. Clothes Market

Written by the company

Hatme ist eine führende Online-Shopping-Website, die sich auf den Verkauf hochwertiger Produkte in verschiedenen Kategorien wie Kleidung, Schuhe, Elektronik, Werkzeuge, DIY usw. spezialisiert hat. Wir sind stolz darauf, deutsche Kunden zu bedienen, mit einer jährlichen Gesamtverkaufszahl von über 1 Million Stück, um unseren Kunden qualitativ hochwertige Produkte zu bieten.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(1,089)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the seamless tank top bra combo

Love the seamless tank top bra combo! Ordering multiple colors to go with different things in my wardrobe. Really does provide a smooth underlayer. Customer service is also great, responds quickly and is very helpful!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

I rec'd my order and it didn't fit

I rec'd my order and it didn't fit, so now 'm trying to get a different size Hatmeo is very helpful. in try to get resolved. As far as the product it very soft seems like your not wearing anything. I know they will be very helpful in getting this resolved.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

I like these tank tops

I like these tank tops. They are thin and fit well under clothing. They are more comfortable than bras. Because they are snug, be sure to order a larger size than you typically wear.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

HaHatmeo Tank Top with Built-in Bra

HaHatmeo
I ordered several Tank Tops with Built-In Bras in different colors. They are soft and comfortable and shape to the body well.
They are better than a regular bras, less constricting, do not pinch or pull and make movements easy and unconstraint. I highly recommend the product!
This company is very responsive to inquiries. Great customer service.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Stars

There customer service does respond pretty quickly.
My purchase was too small and they offered to replace it for me. The camisoles I received were of good quality. I look forward to getting the replacement. Thank you,Janice

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Solution to Surgical Issues

Item was as described. I ordered to relieve pressure on my broken clavicle and the strap location and lack of pressure did the trick. Pads are sewn in place and don't move. Customer service was helpful when I had size issues.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

The first bras ordered turned out to be…

The first bras ordered turned out to be too small. The company has offered to send a larger size without further cost as sending the article back would be impractical. I have agreed to pay €9.99 per bra postage. This seems like a good solution for both of us! Thank you.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Article being replaced

The first tanktopI ordered turned out to be too small. The company has offered to send a larger size without further cost as sending the article back would be impractical. I have agreed to pay €9.99 postage. This seems like a good solution.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very obliging service

Very obliging service. They helped me find my proper size. Delivery was very satisfying as is the offered bra. I can really recommend their business.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Built in bra for older ladies

I inadvertently ordered the wrong size. Emailed the company straight away and they were extremely helpful. Cannot fault their customer service.
Meanwhile the delivery was easy and fairly fast. I would use them again

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Sometimes returns are impossible, can’t find the seller, BUT Hatme contacted me right away. My order of tank top bras were not large enough but they are adorable! I can get them reordered in the correct size just by paying shipping! The material is soft, thin, comfortable and the shape design is lovely! Snug underarm fit, lots of firm stretch, and a simple no-fold hem design.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Communication is great

Communication is great, customer service is very helpful and easy to work with. Sizes run small and the company is sending larger size
I am impressed
Carla Zika

June 12, 2026
Unprompted review

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