My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more
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Company details
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Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!
Contact info
North Gould Street 30, 82801, Sheridan, United States
- 888.824.5146
- care@kewlioo.com
- kewlioo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Had an address issue and they fixed it…
Had an address issue and they fixed it immediately. Great response time
Quick and very knowledgeable thks
The Kewlioo Team with Thea…
My experience with the Kewlioo team and Thea was great they made me feel like a real customer ! they help me with my order everything was pleasant. I will be ordering more of their products again I am a satified customernow!
Loved shopping from your business.
I loved the way that I did my shopping on your website.
Customer service is truly amazing.
Will continue to do business with your company.
Great service an fast response to my…
Great service an fast response to my order issue. great customer service!
Quick response to my inquiry
Quick response to my inquiry, fast results.
Above and beyond!
Issues happen but when it gets taken care of quickly and without any hiccups that just shows how great the customer service is. Thank you, John, for your prompt response and taking care of my order!
The whole process has been a awesome…
The whole process has been a awesome experience.
Got the size fixed how I needed.
CHESTER HELPED WITH MY QUERY AND SOLVED…
CHESTER HELPED WITH MY QUERY AND SOLVED THE ISSUE QUICKLY
GREAT SERVICE
Jill with customer care was very…
Jill with customer care was very helpful and made it very easy for me to make sure I could reorder the correct sizes that I needed. Helpful every step of the way.
I needed to update my delivery address…
I needed to update my delivery address to match my billing address. Jill was very professional and polite. She made the address change and updated my order efficiently and in a timely manner. Great job Jill!
I accidentally ordered the wrong size
I accidentally ordered the wrong size, and I will just say, Jill with Customer Care made me feel like she went above and beyond in helping me. Other online retailers could learn from Jill.
Great customer serivce regarding the…
Great customer serivce regarding the hoodie that ripped at the pocket seam. They are sending a replacement out!
best customer service experience
When talking with one of my cousins about my health journey, he told me about this brand that he’s been using so I decided to purchase an item. I had an issue with the item and customer service took care of it immediately. I could not have had a better experience. I know now that this is the place where I will continue to buy all my gear.
I really admire the fast response from…
I really admire the fast response from Kewlioo team and the options provided to ease retun/ replacement of the items
Thea was amazing and super helpful
Thea was super supportive, informative and helpful. Communication throughout the return process was consistent and fast. Greatly appreciate the support. Tyvm.
Misleading 100% Money-Back- Guarantee…
Misleading 100% Money-Back- Guarantee claim. I wanted to return an item that was impossible to put on. I had to pay for return shipping cost and the original shipping to my house. Buyer beware! After digging it to their return policy, it does stipulate that customers are responsible for the return shipping but never found that I was on the hook for the inbound shipping if a refund was requested. Oddly enough, you'll see Bold claims to a 60 Day-Money-Back-Guarantee - All Bull! Stay away!
Reply from Kewlioo
Rob's Return
I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.
I spoke with a representative name John…
I spoke with a representative name John who worked with me to get another shipment for free- due to the original product I purchased didn't fit. He made the process easy abd efficient. I should be receiving the new product soon.
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