Kewlioo Reviews 

10,169
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, friendly, and incredibly helpful support team for efficiently resolving sizing issues, address mistakes, and complex order questions. Consumers truly love the workout apparel and fitness products, frequently noting that the gear is extremely effective and constructed with great overall quality. Though some people noted that sizing can occasionally be quite tricky, making it somewhat difficult to secure the correct comfortable fit initially. A few reviewers also mentioned experiencing occasional delivery shipping delays or receiving products that felt nearly impossible to put on properly.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful representatives... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives are consistently... See more

Product

Clients share positive opinions on product quality, noting that the gear is stylish, comfortable, and helps... See more

Response time

People report positive experiences with response time, highlighting the speed and efficiency of the support... See more

Order

Users describe positive interactions with order processes, highlighting how customer care quickly resolves... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more

Rated 5 out of 5 stars

When I place my order the wrong shipping address appeared and I wasn't able to change it. I reached out to the contact email address and they immediately made the change for me. This tells me that off... See more

Rated 5 out of 5 stars

I spoke with a representative name John who worked with me to get another shipment for free- due to the original product I purchased didn't fit. He made the process easy abd efficient. I should be rec... See more

Rated 5 out of 5 stars

I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.


Company details

  1. Activewear Store
  2. Clothing Store

Written by the company

Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(10,169)

618 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Kewlioo Team with Thea…

My experience with the Kewlioo team and Thea was great they made me feel like a real customer ! they help me with my order everything was pleasant. I will be ordering more of their products again I am a satified customernow!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

Issues happen but when it gets taken care of quickly and without any hiccups that just shows how great the customer service is. Thank you, John, for your prompt response and taking care of my order!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

best customer service experience

When talking with one of my cousins about my health journey, he told me about this brand that he’s been using so I decided to purchase an item. I had an issue with the item and customer service took care of it immediately. I could not have had a better experience. I know now that this is the place where I will continue to buy all my gear.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading 100% Money-Back- Guarantee…

Misleading 100% Money-Back- Guarantee claim. I wanted to return an item that was impossible to put on. I had to pay for return shipping cost and the original shipping to my house. Buyer beware! After digging it to their return policy, it does stipulate that customers are responsible for the return shipping but never found that I was on the hook for the inbound shipping if a refund was requested. Oddly enough, you'll see Bold claims to a 60 Day-Money-Back-Guarantee - All Bull! Stay away!

August 27, 2026
Unprompted review
Kewlioo logo

Reply from Kewlioo

Dear Lew,

Thank you for your feedback. We appreciate the opportunity to address your experience and clarify our store policies.

While our Return Policy covers the full purchase price of the product, original shipping fees cover standard carrier delivery and are non-refundable. Per our policy, customers are also responsible for return shipping, and returns are accepted within 30 days of delivery for items in new condition.

Upon further checking on the matter, your refund for the product has been successfully processed to your original payment method. We regret any misunderstanding and appreciate your input as we work to make our policies even easier to navigate.

Kewlioo Customer Care

Rated 5 out of 5 stars

Rob's Return

I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.

August 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look