My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more
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Company details
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Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!
Contact info
North Gould Street 30, 82801, Sheridan, United States
- 888.824.5146
- care@kewlioo.com
- kewlioo.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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John
John, responded to my concerns very quickly! I had an issue with my product and he quickly sent my concerns to the warehouse to have a reshipment sent. I do love the products at kewlioo and will continue to purchase from them. Thank you!
super simple to order and the delivery…
super simple to order and the delivery was on point
Customer service took very good care of…
Customer service took very good care of me.
Excellent Service
Jill was professional and friendly. Very well knowledge on the product. She was able to help me get my items replaced for a smaller size. The whole process went smoothly without any trouble. Excellent service
I wasn't happy with the original return…
I wasn't happy with the original return policy. After stating my displeasure, Kewiloo made it right,,
24/7 customer service is real
The customer service was quick and easy. The sales lady was kind and very professional. Five stars!
Outstanding customer service employee
The customer care employee that I dealt with was amazing. Very knowledgeable, professional and very quick to solve the issue.
Thanks again for all your help.
My customer service person did my order…
My customer service person did my order manually when the site was not working. She took her time and made sure everything was correct.
Excellent service from these guys I had…
Excellent service from these guys I had a complaint on my original order few emails back and forth then I was fixed excellent customer service and highly recommended these tops do exactly what they say during a workout I now have to take a bag for the car seat on the way home from the gym even pant shirts and socks are soaking wet
Resolution to order shipped to the wrong address
I had an order that was shipped to the wrong delivery address during the PayPal ordering process. I called to have the order reshipped to my correct home address, but they wanted to charge me for shipping again, fortunately John got involved to offer a solution, since I was going to cancel my order if I had to pay for shipping again. John’s support was very much appreciated. We’ll done, John!
Associate was engaged and understood…
Associate was engaged and understood the problem that I was having with the product and was able to get me a replacement item.
Awesome response team
Awesome response team . Replies on anyday of the week. I got rapid responses on a Sunday
Excelent service
My experience with the service was excellent because they looked for an alternative so that I would be satisfied and change my perception of the incident.
Responded quickly and resolved the…
Responded quickly and resolved the issue in a very good way.
Customer service and products are excellent
Had a slight hiccup with the order but customer service at the company is excellent. Very quick response. If customer service was great you can imagine their products; fit great and work excellent. Purchased sauna vest and hoodie; stylish and works perfect.
Everything went smoothly
Everything went smoothly. The support team made sure my return was corrected and helped me through every step. Reordering was fast and simple.
Quick response and easy ordering a new
Quick response and easy ordering a new
Breaking great sweats wearing the short…
Breaking great sweats wearing the short sleeve workout shirts.
I bought the wrong size (they’re cut a little small), so I notified the company and they were happy to accommodate my return, but they gave me an option to keep what I bought (large fits, but a little tight) and they sold me three XL’s for 1/2 price and no shipping.
I appreciate when companies do what they have to do to keep a customer happy.
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