I purchased two rattan chairs from Furnicher and I’m really happy with my purchase. The chairs look great and feel sturdy. Initially, one of the chairs arrived with a tiny missing part (the floor... See more
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I purchased Nora 3 Seater Sofa, Beige Bouclé from the Furnicher company and I'm very satisfied with this purchase. The sofa is an elegant addition in my living room. The sofa looks great but it's also... See more
Company replied
Buying directly from you was a better price than your product being sold by another shop. We were informed of the progress of delivery several times and DPD is reliable and the driver helpful to ca... See more
Company replied
The office chair is very stylish and comfortable. Delivery was very fast and the packaging was nice.
Company replied
Company details
- Furniture Store
- Bar Restaurant Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Furniture Wholesaler
- Office Furniture Store
Written by the company
We are an Amsterdam-based furniture brand, with a focus on fresh design, quality and sustainability. Our furniture are timeless, crafted using the best quality materials and made to last. We empower interior spaces to be very best to give us comfort when they need it. This is what makes us different from our competitors: Passion for interior design and furniture High quality items with 2 years warranty Free shipping across EU 80% of items dispatched same day Environmentally conscious mindset 5 Star TrustPilot reviews
Our promises to you
Written by the company
- 1000+ items in stock, shipped out same day
- We are an eclectic collection of designs that you can make your space, unique. Every piece of furniture and home decor has been designed to make your space more alive.
- Pay after delivery with Klarna or Mondu (b2b)
- Pay as you like with us. You can pay upfront with your preferred payment method or after delivery with Klarna. For B2B customers, we offer to pay within 15 or 30 days after delivery with Mondu.
- Join our Trade program
- For professionals like architects, interior designers, real estate developers, restaurants & bars we offer bespoke products & discount for your project.
Contact info
Herengracht 449a, 1017BR, Amsterdam, Netherlands
- 020 261 3431
- contact@furnicher.com
- furnicher.com
4.6
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice chair
The office chair is very stylish and comfortable. Delivery was very fast and the packaging was nice.
July 21, 2026
Reply from Furnicher
Hello David,
Thank you very much for your fantastic review!
We're delighted to hear that you're happy with your new office chair and that you find it both stylish and comfortable. It's also great to know that the fast delivery and careful packaging met your expectations.
Thank you for choosing Furnicher. We hope you enjoy your new chair for many years to come!
Kind regards,
The Furnicher Team
Excellent service and fast delivery
Extremely friendly customer service! I bought a chair and the quality is superb. On top of that, it was delivered the very next day. Highly recommended!
July 5, 2026
Unprompted review
Reply from Furnicher
Dear Tom,
Thank you very much for your fantastic review!
We're delighted to hear that you had such a positive experience with our customer service and that you're happy with the quality of your chair. It's also great to know that your order arrived as early as the next day.
Thank you for your recommendation and your trust. We truly appreciate it and look forward to welcoming you back to Furnicher in the future!
Kind regards,
The Furnicher Team
Shipment and processing was very fast
Shipment and processing was very fast. The first impression of my chair is very good, quality seems to be quite good for the pricing. Time has to prove.
June 24, 2026
Reply from Furnicher
Dear Matthias,
Thank you very much for your thoughtful review!
We're delighted to hear that your order was processed and delivered quickly and that your first impression of the chair is so positive. It's great to know that you feel the quality offers excellent value for the price.
We hope the chair continues to meet your expectations for many years to come. If you ever have any questions or need assistance, our team is always happy to help.
Kind regards,
The Furnicher Team
Quality products and a quick delivey
Quality products and a quick delivey! Very happy with iet👌
June 19, 2026
Reply from Furnicher
Dear Micha,
Thank you very much for your wonderful review!
We're delighted to hear that you're happy with the quality of our products and the quick delivery. Your satisfaction means a lot to us.
Thank you for your trust, and we hope to welcome you back to Furnicher again in the future!
Kind regards,
The Furnicher Team
Reply from Furnicher
Dear Denise,
Thank you very much for your kind review!
We're delighted to hear that you were happy with both the fast delivery and the high quality of your product.
Thank you for your trust. We hope to welcome you back to Furnicher again in the future!
Kind regards,
The Furnicher Team
Reply from Furnicher
Dear Janis,
Thank you very much for your wonderful review!
We're delighted to hear that you are happy with the quality of our products and that the return and exchange process was handled quickly and smoothly. It's also great to know that our team was able to assist you promptly.
Thank you for your trust and kind words. We hope to welcome you back again in the future!
Kind regards,
The Furnicher Team
Overall, an excellent experience
We had a very pleasant and accommodating customer service experience. The goods were shipped incredibly quickly, and the chairs we ordered are truly beautiful and of high quality. Overall, it was an excellent experience.
June 2, 2026
Reply from Furnicher
Dear Julischka,
Thank you very much for your wonderful review!
We’re delighted to hear that you had such a positive experience with our customer service and that you found our team helpful and accommodating. It’s also great to know that your order arrived quickly and that you’re happy with the beauty and quality of your chairs.
Thank you for your trust and kind words. We truly appreciate it and hope to welcome you back again in the future!
Kind regards,
The Furnicher Team
Reply from Furnicher
Dear Iwona,
Thank you very much for your review!
We're delighted to hear that everything went perfectly and that you were satisfied with your experience.
Thank you for your trust, and we hope to welcome you again in the future.
Kind regards,
The Furnicher Team
Good customer experience!
When my shipping was late, customer service was very quick and effective. After this, delivery followed quickly. Not all chairs were easy to assemble because the holes were sometimes nog aligned ideally, but it all worked out in the end. I’m happy with my purchase!
April 14, 2026
Reply from Furnicher
Dear Jolien,
Thank you very much for your detailed and honest review!
We’re glad to hear that you had a positive experience with our customer service and that your delivery followed quickly after the delay.
At the same time, we appreciate your feedback regarding the assembly. We understand that misaligned holes can make the process more difficult than it should be, and we will take this into account to further improve our products.
We’re happy to hear that everything worked out in the end and that you are satisfied with your purchase — that’s what matters most to us.
Thank you again for your trust, and we hope to welcome you again in the future!
Kind regards,
The Furnicher Team
High-quality office chair in reasonable…
High-quality office chair in reasonable price, quick delivery. Overall very satisfied.
April 9, 2026
Reply from Furnicher
Dear Mariusz,
Thank you very much for your kind review!
We’re delighted to hear that you’re satisfied with the quality of your office chair, the pricing, and the quick delivery — that’s exactly what we aim to deliver.
We truly appreciate your feedback and hope to welcome you again in the future!
Kind regards,
The Furnicher Team
Good as expected!
Bought a stylish office chair, delivery time , price and quality as expected , customerservice reply very fast..nothing more to say..likely again doin business with them !
April 9, 2026
Unprompted review
Reply from Furnicher
Dear Jan,
Thank you very much for your great review!
We’re pleased to hear that everything met your expectations — from delivery time and price to quality and our customer service responsiveness.
Your feedback is highly appreciated, and we’re glad to know you would consider doing business with us again.
We hope you enjoy your new office chair and look forward to welcoming you back in the future!
Kind regards,
The Furnicher Team
I purchased two rattan chairs from…
I purchased two rattan chairs from Furnicher and I’m really happy with my purchase. The chairs look great and feel sturdy.
Initially, one of the chairs arrived with a tiny missing part (the floor protector). However, customer service was very quick to respond and offered a solution right away. The issue was resolved smoothly, which I really appreciated.
Overall, a great experience and I’m very pleased with both the product and the service.
March 16, 2026
Unprompted review
Reply from Furnicher
Dear Marley,
Thank you very much for your detailed and positive review!
We’re delighted to hear that you’re happy with your rattan chairs and that they meet your expectations in both design and sturdiness.
At the same time, we appreciate your understanding regarding the small missing part. We’re glad our customer service team could assist you quickly and resolve the issue smoothly — that’s exactly the level of support we aim to provide.
Thank you again for your trust and kind words. We hope you continue to enjoy your chairs and look forward to welcoming you again in the future!
Kind regards,
The Furnicher Team
new chairs are nice & customer service…
new chairs are nice & customer service friendly
March 23, 2026
Reply from Furnicher
Dear AN,
Thank you very much for your kind review!
We’re glad to hear that you’re happy with your new chairs and that you had a positive experience with our customer service — that means a lot to us.
We hope you enjoy your chairs and look forward to welcoming you again in the future!
Kind regards,
The Furnicher Team
Terrible experience purchasing chairs
Terrible customer experience and broken promises.
We ordered 6 chairs and, realizing there was an address error just minutes after confirming, we immediately emailed customer service. The company explicitly confirmed that the chairs would be returned to their warehouse and then reshipped to the correct address.
The result? The chairs were delivered to a pick-up point far from our home. Despite their initial commitment, customer service simply told us to go pick them up ourselves—which is impossible without a car for 6 chairs.
It gets worse: once the chairs were finally sent back to the warehouse, we were told they were no longer available because they had been on sale. We are being forced into a refund with no other solution offered, even though we had already purchased them and a reshipping agreement was in place.
There is clearly a total lack of communication between the sales department and the warehouse. We are now left with a table bought elsewhere specifically to match these chairs, and no support from the company. The lack of professionalism and disregard for the customer is unacceptable. Avoid this company.
January 7, 2026
Unprompted review
Reply from Furnicher
Dear Ms Olteanu,
Thank you for taking the time to share your feedback. We are genuinely sorry to read that your experience did not meet your expectations and understand how disappointing this situation must have been.
For transparency, we would like to clarify a few points for future readers. From the moment you contacted us, our customer service team remained in continuous contact, including during public holidays, to support you throughout the delivery process. When the address issue arose after dispatch, we explained the available options in advance, including the fact that the shipment might be redirected to a pick-up point and that collection could be required if the carrier was unable to redeliver.
Once the chairs were returned to our warehouse, the specific model in question was unfortunately no longer available, as it had been part of a limited promotional sale and was discontinued. In such cases, we are regrettably unable to reship the same items. As a solution, we offered a full refund and additionally shared alternative dining chair options from our catalogue that were available under similar conditions.
We understand that this outcome was not what you had hoped for, especially as you had planned your table purchase around these chairs. However, we must also apply the same stock and promotional conditions consistently and fairly to all customers.
We regret that we could not reach a resolution that satisfied you, but we thank you for your feedback, which is shared internally to further improve coordination and communication processes.
Kind regards,
The Furnicher Team
Very happy client!
Im very happy with their client service. Fast and friendly. Aswell my chairs were beautiful as the pictures and very good quality. The delivery was very fast. Totally recommend it!
December 21, 2025
Reply from Furnicher
Dear Lisa,
Thank you very much for your wonderful feedback.
We are delighted to hear that you are very happy with our customer service, that your chairs matched the pictures and met your expectations in terms of quality, and that the delivery was fast. Your recommendation truly means a lot to our entire team.
Thank you for your trust in Furnicher, and we look forward to assisting you again in the future.
Kind regards,
The Furnicher Team
Stay away Nordic chair weave!
Do not purchase the Nordic chair with weaved seat!
I bought 8 dining chairs end of November following a previous order I made in 2024 and unfortunately the quality of the weaved seat is not the same as in the past, with the tightness of the weave not the same for all chairs in this order. One chair you can push a golf ball through the hole in the middle of the seat.
The company refused my offer of an exchange or an upgrade (that I was willing to pay for) stating that this is not a manufacturing default but rather a feature of weave, because I am passed the 14 day return and at 25 days passed delivery.
Any chair that can not keep its integrity after 4 weeks of use ( including by a
10yrs old) is not worth purchasing. Very disappointing!!!
December 23, 2025
Unprompted review
Reply from Furnicher
Dear Customer,
Thank you for taking the time to share your feedback. We are sorry to read about your disappointment and understand that this situation is frustrating for you.
We would like to clarify our position for transparency. The woven seat used in this model is a flexible material by design, and variations in tension or appearance after initial use are considered normal characteristics of this type of weave. At the time of your contact, the chairs were structurally intact and did not present a confirmed manufacturing defect as defined under our warranty terms. As the chairs were already in use and beyond the 14-day withdrawal period, a return, exchange, or upgrade was therefore not possible at that stage.
That said, we want to reassure you and future readers that if the weave were to actually break or fail structurally under normal use, we would of course review the case immediately and provide an appropriate solution in line with our warranty obligations.
We regret that we could not offer a different outcome at this time and appreciate you sharing your experience. Feedback such as yours is taken seriously and is forwarded internally for ongoing product evaluation.
Kind regards,
The Furnicher Team
The chairs came in perfect condition
The chairs came in perfect condition , the pacakging was really perfect and we really loved the quality and the design , Thanks to the team Furnicher
November 30, 2025
Reply from Furnicher
Dear Didem,
Thank you very much for your kind feedback!
We are delighted to hear that the chairs arrived in perfect condition and that you were satisfied with the packaging, quality, and design.
Your appreciation means a great deal to our entire team.
Should you need any assistance in the future, we remain at your disposal.
Kind regards,
Furnicher Team
I am very pleased with my purchases
I am very pleased with my purchases, good furniture at a good price.
November 12, 2025
Reply from Furnicher
Dear Letko,
Thank you very much for your positive feedback. We’re delighted to hear that you’re pleased with your purchases and that both the quality and pricing met your expectations. We truly appreciate your trust in Furnicher.
Kind regards,
The Furnicher Team
www.furnicher.com
I purchased Nora 3 Seater Sofa
I purchased Nora 3 Seater Sofa, Beige Bouclé from the Furnicher company and I'm very satisfied with this purchase. The sofa is an elegant addition in my living room. The sofa looks great but it's also comfortable. The material is gentle in touch. The contemporary beige color fits great with the rest of my dark furniture. The delivery process was smooth and on time.
October 28, 2025
Unprompted review
Reply from Furnicher
Dear Wojciech,
Thank you very much for your wonderful and detailed review.
We are delighted to hear that the Nora 3 Seater Sofa has become such an elegant addition to your living room, both in terms of comfort and design. It’s great to know that the soft bouclé fabric and contemporary beige colour blend perfectly with your interior.
We’re also pleased that the delivery went smoothly and on time. Your satisfaction means a lot to us, and we truly appreciate your trust in Furnicher.
Kind regards,
The Furnicher Team
www.furnicher.com
Quick reliable service
Quick reliable service
Products in reality as presented on the website
November 6, 2025
Reply from Furnicher
Dear Mr. Bral,
Thank you very much for your positive feedback. We’re delighted to hear that you’re satisfied with both our service and the quality of the products, and that everything matched your expectations from our website.
We truly appreciate your trust in Furnicher and look forward to serving you again in the future.
Kind regards,
The Furnicher Team
www.furnicher.com
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