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Fragrance Canada Reviews 

9,350
•
TrustScore 4.5 out of 5

4.4

Perfume Store
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Review summary

Created with AI, based on recent reviews

Considering 1,633 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the company for its prompt delivery and efficient service, often receiving orders quickly and well-packaged. Many people appreciate the competitive pricing and extensive product selection. Reviewers consistently find products to be authentic and as described, ensuring a satisfying purchase and smooth ordering process. However, some customers noted concerns regarding product quality, with certain perfumes not lasting as expected or smelling different from testers.

What people talk about most

Product

Users describe positive interactions with product, often praising the authenticity, quality, and selection... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Price

People report positive experiences with price, often noting good deals and affordable options. Many customers... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and speed,... See more

Quality

Reviewers mention positive feedback about quality, with many expressing confidence in the authenticity and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery arrived within promised time period in excellent condition. Only disappointment was not knowing reason on why part of order was not filled. Was product out of stock and could be ordered in th... See more

Rated 5 out of 5 stars

I missed UPS Friday july 3 -British Columbia, I was told to pick up the next business day (Monday). At 10 am Monday morning I received a notification it was being returned to sender in Ontario.... See more

Rated 5 out of 5 stars

I recently purchased a few perfumes when I stumbled across this website . I ordered and delivery was fast . I then ordered two more . I made an error on one and emailed customer service . They w... See more

Rated 5 out of 5 stars

I have purchased from them several times. Always satisfied. Once, I bought a perfume but didnt like the smell of it, they took it back and refunded the money (honouring their refund policy), I had to... See more

Company details

  1. #5 of 8 best companies in Perfume Store
  2. #5 of 9 best companies in Flavours, Fragrances and Aroma Supplier

Information provided by various external sources

Fragrance Canada is a proud Canadian company that specializes in the distribution business of designer fragrances. We take pride in offering our customers with a selection of different brands to choose from. When you shop at Fragrance Canada you can do it in comfort knowing that we guarantee 100% authenticity on all of our products along with full customer support and satisfaction.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(9,350)

1,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfume came fast and not damaged

Perfume came fast and not damaged! I was a bit worried it would break during shipment, but it arrived packed with plenty of protective packaging, which is nice to see! The price was very reasonable and a lot cheaper than anywhere else. I will be ordering form this site again!

June 30, 2026
Rated 5 out of 5 stars

Great customer service

Made an order of 5 fragrances , 2 were automatically refunded due to not being in stock. Customer service promptly answered questions and apologized. Re ordered 2 more, shipping was covered, and again next day 1 was refunded automatically. I ordered my last one the next day after that and again shipping was covered. All were delivered within a week or so with tracking, and all were excellent condition.

July 6, 2026
Rated 5 out of 5 stars

Shop the Best !

My choices were all excellent and scents are as expected. They arrived in excellent condition and their prices are thé best i found.

Satisfied client.

June 27, 2026

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