Flowerchimp Reviews 

I felt uneasy, and thought as a first time user of the site and service, me and well earned cash would just be another day another $ kinda thing. Had aha moment with myself while in a afternoon meeting: I badly need to communicate to my girl my sincere apologies (yea she cut me out in short). So thought of flower services because I did not want to F my day and time driving around city to known flower shops then do the canvas process/comparison etc. Thats just moving a mountain. I cant. not a man mountain. So pulled up Flowerchimp from my initial google search. Super made it way better as to convenience, ease of navigation, simple purchasing process. The site is very clear. It even educates me as I went through the myriad of choices for a variety of contexts, the color combinations etc. Galing. Elibs ako. Then made the purchase 80% because of speed of delivery. Provided a timeslot depending on the flower of choice. Had a little uneasy moment with the feedback bit. I waited past 8pm (5pm-8pm was the delivery window) that day and did not receive update on delivery. Sent an email response regarding status of delivery and that the email said Delivered Jul 23 2026 (no time indicated) and know that it should be delivered per time slot selected Jul22 2026 5pm-8pm)

Halfway to the email composition, i felt the email response to my message would be from a bot/humanoid. Glad to say it was Bea. She took extra care and effort to make everything clear despite of my no bueno tone in the email. Again Sorry Bea. But super Thank you for your CS. Efnn real. Super. . Have a good day ahead. - Killing :it

Great help , especially overseas and able to send aboard. Great service.

Greatly recommended. Great customer service especially with their live agent, Bea. Got no problem as well with their delivery service.

Customer service is excellent! They reached out as soon as i placed my order due to supply concerns and i really appreciate the assistance provided by Ms. Merry. 😊

Great assist with agent merry to my order update thanks i recommended this shop to anyone who wants to surprise their love ones.

Great online communication, friendly and cooperative person bea. And flowers were absolute beauty.

Mary was very helpful. Fast service! The order was delivered within the expected time.

Customer service is great! Merry was particularly helpful. Would definitely order again.

Merry was fantastic helping me today. The whole staff is going above and beyon to help me send flowers from the other side of the world. Thank you

They have sent the bill to the recipient despite my reminder not to. So embarrassing.
The flowers sent were dried and old.
What a waste. Never again.

Bea was very prompt during the order and helped with items that where not available. Made ordering flowers very easy

Bea promptly helped me with my request

Special thanks to Bea for her excellent customer service. She was friendly, patient, and approachable.

The transaction was very smooth and my order was correct and in good condition when received. The Customer Service is also very good. Keep up the good work...Thanks

Customer Service Rep (Nat) - 4/5 very polite, was able to discover reason for delay and offered and implemented a solution.

Partner Florists - 1/5 Terrible service. The 1st one "misplaced" my order and didn't prepare it at all. I placed my order a little past 1pm and expected it to arrive before 5pm. It didn't. The 2nd one (the one Nat was able to contact so that we could still have flowers delivered) took over two hours to prep and send the flowers even if it was marked as rush. It arrived 7:50pm. The quality of the bouquet that arrived was also subpar. The flowers looked like they were the ones that got leftover and partly wilted already.

As a 1st impression, I'm very disappointed in Flowerchimp. If the order could not be accommodated after the failure of the 1st florist, I would have rather you just refunded me and cancelled the order. I can only hope you take better care of your other clients.

Process was easy to follow. Support staff Bea was good too. Although a system that allowed me to track my order would've been appreciated, I'm still satisfied.

Excellent customer service! I accidentally entered the wrong delivery address after placing my order, and their team responded very quickly and updated it without any hassle. They were kind, professional, and even offered to include a complimentary flower card. The whole process was smooth, and I really appreciate their help. Highly recommended! ⭐⭐⭐⭐⭐

thanks to miss Bea for helping me!

Everything was perfect planned. Fresh flowers also. The bouquet looked amazing. And Merry from customer service is the epitome of professionalism. Highly recommended. Greg from Poland