Fleurismaastricht Reviews 

Very poor quality, wrong items and an unacceptable return process
My experience with Fleuris Maastricht has been extremely disappointing. Delivery took longer than advertised, and the items received did not match what I ordered in colour or the advertised quality.
When I requested a full return and refund, I was told to return the goods to the United States at my own expense, despite the brand presenting itself as Dutch. Instead, customer service offered me other items up to the original order value, provided I paid 30% of their value. This does not resolve my complaint and requires me to spend more money.
Meanwhile, I received a flood of promotional newsletters while waiting for my order. I have lost all confidence in the products and customer service. My request for a full refund and a prepaid return label remains unresolved.

Nice dresses! Good price!

Everything is great

This is a scamming website posing as an expensive shop front - many of which are popping up providing addresses in the Netherlands to look legitamate. They are selling cheap goods for inflated prices and when you want to return for a refund they refuse. Their website indicates that you can do this within 30 days but they won't respond to your email quickly, and then they will only offer you shop credit. It says in the fine print that to return you need an address in America and it is at your own cost, but they have to approve first. They don't provide an address. Do NOT buy anything using Ideal payments as you won't get your money back. This website needs reporting.

i did not get a reaction so far from service dept. when alarming them that the wrong colour of an item was confirmed. I wanted to correct this to prevent hassle of returning items once sent

I just ordered this so still waiting to receive the item.

Absolutely horrifying experience
" orthopedic leather shoes " for € 60...
What they delivered? Plastic fake chemical stinking shoes ...totally different material,form, stitches and souls. I've sent 32 emails. With photo's and they refuse to send me retour address where I could send it back and get my money back
This experience is awful NEVER EVER FLEURISMAASTRICHT anymore.

DON’T TRUST THEIR POSITIVE REVIEWS!
They offered me a 50% refund for leaving a positive Trustpilot review BEFORE I even received my order! I never got the promised money. This makes me seriously question their ratings. I have proof and have reported them!

Absolutely terrible experience. Do not order anything from Fleuris!

Their website gives the impression of being a Dutch business, but in reality, this appears to be a dropshipping operation with no transparency about where products are actually shipped from.

My order was delayed, the tracking information was unclear, and customer service kept sending generic responses without providing any concrete information about the location of my package or the actual delivery date.

When I requested cancellation and a refund, they refused, claiming the order was already in transit. To make matters worse, their return policy expects customers to pay for international shipping to the USA at their own expense.

This is completely misleading and feels like a scam. They take your money, provide no reliable delivery information, and make getting a refund unnecessarily difficult.

Save your money and stay away from Fleuris!

I am happy to see all kind of sweaters and other clothes .
From opus really nice too

I had a very fast answer by customer service but now i am experiencing zero reply when I want to return the shoes that are in very poor quality
They don't reply to emails and no info on the website

Fantastic shopping experience, very easy and website is pretty

Beware of fake! Fleuris is not a Dutch company and does not sell quality clothes and shoes. Behind the website is hidden a Chinese company that sells low-quality clothes that are poorly sewn, stink of chemicals and look cheap. Returns are extremely difficult, on your own cost, and you must ship items to the U.S. on your own costs and risks. I bought a coat and a pair of shoes, and basically, they are going to the waste bin.

Good communication

I did like a lot the site.
Also the way I was treated as customer.
Most of all I liked the beautyfull clothes

Delivery time on website is 2 days. We waited 2 weeks. Good reactive consumer support. Beware of 30 days return advertised. I have discovered that the item I wanted to return had to be shipped back to the USA at my own costs.

A lot of variety - Easy to order - Really good prices

This is NOT a store in Maastricht but a front for a Chinese important company. The product arrived from China but it is terrible quality (I bought “orthopaedic sneakers” but these would damage my feet!). Fleuris pay for 5 star reviews by giving a 50% refund so do not trust the good reviews on here.

Quick and excellent service!
I’m waiting for my beautiful jumper.