Flyodeals Reviews 

2,936
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable when guiding them through complex flight bookings. Travelers truly appreciate the smooth transactions, great deals, and dedicated support provided during stressful emergency travel situations. Some reviewers were not happy with delayed confirmations and unexpected price changes experienced after completing their initial booking. Consumers mentioned that tickets were sometimes not delivered promptly, requiring stressful follow-ups and occasionally leading to unexpected extra fees. Buyers also noted difficulties when trying to secure reservations, resulting in frustrating communication with customer service agents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising staff members for going above and... See more

Service

Clients share ambiguous opinions on service. While some reviewers praise professional agents who secured... See more

Customer service

People report positive experiences with customer service, highlighting the supportive and accommodating... See more

Booking process

Consumers find booking process to be ambiguous, experiencing a mix of smooth transactions and severe... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. Some reviewers express... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They are honest and helpful they call you back to make sure your issue is resolved and if not help you to make better arrangements with there service: thank you Samuel.

Rated 5 out of 5 stars

I am elderly and I had a family emergency and I needed help with a flight to get to my sick daughter. Although I became confused here and there when trying to navigate my travel, Samuel Lopez hung in... See more

Rated 5 out of 5 stars

Samuel is the best! This is my second time working with him and he always goes above and beyond. Even though I never received my ticket while he was off, and his team kept telling me every hour that... See more

Rated 5 out of 5 stars

The communication and understanding in walking through was great. I would say the one downfall that I would say is that I don’t get my tracking number about three days before my flight to make sure I... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Travel Aggregator

Written by the company

FlyOdeals is one of the USA's largest independent travel agencies


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(2,936)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saving money on a last minute flight…

Saving money on a last minute flight was the best thing. The help that Dino and Nancy gave me by working hard to get flights to fit my schedule was fantastic. I will be back for my next flight for sure. Excellent customer service. THANK YOU. DWAN

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

2 tickets to Fort Lauderdale.

Purchased 2 tickets to Fort Lauderdale.
Received a message the flight wasn't confirmed and to call them ASAP.
Called and there were no more seats available at that promotional price. They gave me a higher price. The higher price was still less expensive that what I could find online. I was skeptical, but I booked the flight. To make a very long story short, I never received the tickets I ordered. They tried to reserve a flight for me to Miami instead of Fort Lauderdale. I ended up buying another airline ticket from a different company. I missed an event I was supposed to attend. I was supposed to arrive in Fort Lauderdale at 4:00pm. I ended up arriving at 1;00 am. They offered me a credit voucher instead of a refund. I spent many hours calling, emailing, and texting them. I do not recommend this company.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

i was very skeptical when i booked my…

i was very skeptical when i booked my tickets throught them,but everything went fine.
i faced some issues while checking in but ana helped me.
whole process was very smooth and the customer support team is very helpful.
five star to ana for the prompt response

June 20, 2026
Unprompted review
Rated 1 out of 5 stars

Stay far away!!!…

I booked on two separate recommended sites from cheap flights.com ,(top flightfares and FlyODeals ) and they both turned out to be scams.

I bought my flyodeals ticket on 5/16. I immediately was provided an itinerary which made it seem legit. A few hours later I received an email stating that I needed to call customer service. I called customer service who by the way was the same man every time I called. The man said oh your ticket wasn’t available so you will need to pay an additional fare to secure the ticket, I paid the additional fee because it still cheaper than all others. Well after not receiving my ticket I called back and each time I called the man would say, you will get your ticket tomorrow, I never got it. The last time I called and was angry and told the man he was a scammer and he said if you know it is a scam then why you keep calling and he hung up in my face. Now I’m disputing this through my bank.

STAY FAR AWAY!

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE FLYODEALS - FRAUD - Charged $488.99, tickets never delivered

​​​DO NOT USE FLYODEALS. On July 12, 2025,
agent Vaalian Diaz charged my card $488.99
(Booking FL225547) for Spirit Airlines DTW
to MCO for 3 passengers. Tickets promised
by July 14. NEVER delivered. Company stopped all communication when I requested refund.
Charged as "Vacationwares/Flyodeals" on
statement. Reports filed with FTC, Delaware
DOJ and FBI/IC3. Multiple victims report
same fraud pattern. Phone: +1(877)379-0080.
BEWARE - SCAM.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

failure to provide airline tickets

failure to provide airline tickets. change price after booking. after booking they said that tickets will be seen with in 24hours.
call airline to find out they don't have records of purchase. this company is a SCAM

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Dario

Dario, was great , we were in a bind searching for a flight and he made it easy. I am grateful for him and his service and will continue to call him for future flights. Best experience I have had.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Flyodeals joke.

After purchasing my original ticket for $90, they called me to inform me that the flight was not available and upped my charge to almost $200 for another flight through a different Airline. After paying the 200 extra dollars Because I had no other choice i had to fight them and call numerous times to get a confirmation number for my flight. The agent I talked to was extremely rude and yelled at me more than once. I will never be using this organization again and I think they should be reported and investigated.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

I recently had a terrible experience…


I recently had a terrible experience with Flyodeals. This website appears to be a complete scam. After booking a flight, I never received my ticket. What's worse, they are completely unreachable – they don't answer their phones, and I received no response to my emails. I am now out of pocket and have no flight. I strongly advise avoiding Flyodeals at all costs!

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

This places is horrible and full of lies

This places is horrible ! Horrible customer service ! A bunch of foreigners that don’t know how to talk to people and don’t make since at all….this is the second time i have tried them 1st time i booked a little ticket for my friend that ended up having and emergency and couldn’t use it so they gave me a credit …mind you we don’t even get a confirmation code for this flight til a hour or so before the flight was suppose to leave…so i had a flight credit for that previous flight…there site is reading one price and they tell me there site is not updated ..there getting pricing from the airline side. Which is crazy because the airline side is cheaper as well …there site price has changed 2-3 times aswell as the airline side which is still cheaper ..they state ohhh by the time of ur flight the tickets will be the price you paid …that defeats the point of buying the flight early so that i can beat paying a higher amount ..i was told the manager was going to call me never got a follow up an everytime i ask to speak with one there never “available” and everytime i call its the same exact rude nasty rude guy with outrageous absurd customer service and i get told the same exact thing…you ask them a question and they go around the question..never got my confirmation number for this flight as well i have been told i was going to get it in 24 and its a week later still no email with that …after i use this flight finally with them i willlllll NEVERRrrrrr BOOK WITH THEM EVER again 10/10 i DO NOT RECOMMEND them AT ALL !!!!

March 23, 2026
Unprompted review
Rated 3 out of 5 stars

It was very complicated at first after…

It was very complicated at first after speaking to staff members who were very inconsistent with regards to information on my booking confirmation but I luckily got one staff member called Dino Lopez who was finally able to send me my confirmation number and boarding pass. Very competent and helpful guy Dino!

March 29, 2026
Unprompted review

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