FirstAid4Sport Reviews 

10,938
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting reliable and dependable service. Customers frequently praise the exceptionally fast delivery times, smooth online ordering processes, and friendly support staff available when assistance is needed. Consumers also appreciate the high quality of the specialized medical and athletic products, which effectively help manage physical pain and support recovery after injuries. Some reviewers were not happy with occasional delivery delays, missed due dates, or unexpected courier handling problems. A few people experienced additional challenges when receiving items in the wrong size or dealing with complicated returns and collections.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

Customers consistently note positive experiences with service, highlighting efficient staff, prompt... See more

Order

Reviewers mention positive feedback about order processes, highlighting simple website navigation and helpful... See more

Quality

Consumers find quality to be positive, consistently praising the well-made products and affordable prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got aircast cruo cuff with electric pump and ice/water holder. Recommended by a GP friend who had used this after knee replacement. Came home after one night in hospital knee replacement. This has... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. Ordered Muuler elasticated knee brace for mother. Has given her more support and she is delighted with it. Ordered previously for other knee and both have helped her mo... See more

Company replied

Rated 5 out of 5 stars

Products fairly priced, very fast delivery. Good choice of products. ( I was buying some general first aid products & elastic bandage for my hands,fingers as I have osteoarthritis, so not a sports per... See more

Company replied

Rated 5 out of 5 stars

Easy to use site for ordering the items that I required. Other pretape adhesives and removal sprays maybe cheaper but for me these work the best for my skin. The service is prompt from FirstAid4Sport... See more

Company replied


Company details

  1. Medical Supply Store
  2. First Aid Station
  3. Hospital Equipment and Supplies Store
  4. Physiotherapy Equipment Supplier
  5. Rugby Store

About FirstAid4Sport

Written by the company

At FirstAid4Sport we pride ourselves on our extensive range of products for the prevention and treatment of sports injuries and sports first aid. We are specialists in sports taping, strapping, supports, and braces to help you recover from injuries faster, and prevent them from happening in the first place. Order our best-selling products below:
Shop First Aid
Shop Tape
Shop Supports & Braces

About FirstAid4Sport

Written by the company

Free delivery on orders over £65
Firstaid4sport manufacturers Sports First Aid Kits, Sports Taping and Strapping along with Supports and Braces to treat or prevent sports injuries.
We have long-standing relationships with our customers & only offer 5-star service!

Special rates for clubs and teams

Exclusive Club Account!

Exclusive Club Account!
If you are part of a team or a member of a sports club, set up a club account with us for special discounted rates and a dedicated account manager.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(10,938)

300 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always quick prompt delivery and…

Always quick prompt delivery and competitive pricing

August 26, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so pleased to hear that you consistently receive quick deliveries and find our pricing competitive. Thank you for your kind words, David!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great service

Great service - always quick to dispatch orders

August 26, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so happy to hear that our quick dispatch times are appreciated! Thank you for your wonderful feedback.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Good service , product and online advice

The ice container we ordered arrived next day, so excellent service for a device used to address injury. The manufacturer's instruction leaflet was pathetic full of caveats in extremely small print and little operational information. However, your online video suggesting using blocks of ice rather than ice cubes has been very valuable. We are casting our ice blocks in used juice cartons as they don't split.

August 25, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We are pleased to hear that your ice container arrived so quickly, especially given its importance for injury recovery. We appreciate you highlighting the clarity of our online video regarding ice blocks; we are always working to provide helpful resources. We also value your feedback on the manufacturer's instructions and will certainly consider it for future improvements. Thank you for sharing your creative solution for making ice blocks, Ned!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great service

Great service, quick delivery, and quality products/

August 24, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're delighted to hear that you experienced great service, quick delivery, and are happy with the quality of our products. Thank you for your positive feedback, Gerry!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Order arrived very quickly and was…

Order arrived very quickly and was exactly as advertised

August 24, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so pleased to hear that your order arrived quickly and met your expectations perfectly. Thank you for sharing your positive experience with us, Carolyn!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

I urgently need a speedy service.

I urgently need a replacement AirCast boot… it arrived next day… thank you.

August 20, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so glad we could get your replacement AirCast boot to you quickly when you needed it most. We appreciate your kind words, Mark!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Good price and quick delivery.

Good price and quick delivery.

August 20, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so glad to hear that you found our pricing satisfactory and that your order arrived quickly! Thank you for your positive feedback, Steve.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 2 out of 5 stars

Although the description said this knee…

Although the description said this knee brace would fit most knees it was too big for my leg and kept falling down. I'm 5ft 5", female but muscular and so assume this product would be a better fit for men or those who are overweight or have large legs

August 20, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We appreciate you sharing your experience with the knee brace. We understand your frustration when a product doesn't fit as expected, especially when the description suggests otherwise. Our sales team are looking into this and will be in contact to resolve this for you. Your feedback about the sizing is valuable, and we will certainly consider it as we review our product descriptions and sizing guidelines to ensure better accuracy for all our customers.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Excellent company and service

Order line simple, staff always helpful and efficient, very prompt delivery.
What more could anyone ask for?

August 17, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We are so pleased to hear that you found our ordering process simple and our staff helpful and efficient. It's wonderful to know that you also experienced prompt delivery. Thank you for your fantastic feedback!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Fast and great value

August 12, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so glad you found our service fast and a great value! We appreciate your positive feedback, Mel.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

The ankle support has been great and…

The ankle support has been great and fits well

August 12, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so glad to hear the ankle support is working well for you and provides a great fit. We appreciate your positive feedback, Hilda!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Wonderful piece of kit

Wonderful piece of kit. Im waiting a knee replacement. This was recommended to me .i was dubious but omg its amazing.
Anyone with knee problems should get one.
It arrived fast and well packaged.

August 11, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We are so happy to hear that our product has been so beneficial for your knee! It's wonderful to know it arrived quickly and was well-packaged. We appreciate you sharing your positive experience and recommendation, Tracey.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great value and next day delivery

Great value and next day delivery. Quality products at a good price, highly recommend

August 10, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so happy to hear that you found our products to be of great value and quality, and that our next-day delivery met your expectations. Thank you for your wonderful recommendation, Craig!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Got aircast cruo cuff with electric…

Got aircast cruo cuff with electric pump and ice/water holder.
Recommended by a GP friend who had used this after knee replacement. Came home after one night in hospital knee replacement. This has been a game changer. So glad we made the purchase. Effectively helps with pain after physio. Would highly recommend

August 10, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We are so pleased to hear that our Aircast Cryo Cuff with the electric pump and ice/water holder has been such a game-changer for your post-knee replacement recovery. It's wonderful to know it effectively helps manage pain after physio, and we truly appreciate you sharing your positive experience and recommendation, Mrs Murray.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Perfect service and delivery

Perfect service and delivery

August 10, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so happy to hear that you experienced perfect service and delivery! Thank you for taking the time to share your positive feedback with us, Tom.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Order was easy to do and delivery was…

Order was easy to do and delivery was very prompt.

August 7, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so pleased to hear that you found the ordering process straightforward and that your delivery arrived quickly. Thank you for your wonderful feedback, Sarah!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent, I had an issue with an incorrect delivery address. They sorted it and resent the parcel the same day without any mention of a charge. Good all round.

August 7, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We are so pleased to hear that our team was able to resolve the delivery address issue quickly and efficiently for you. We appreciate your kind words about our service, Bryan.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Easy ordering

Easy product descriptions make it quick to decide what I need and ordering very smooth

August 5, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so pleased to hear that our product descriptions made your decision-making quick and that your ordering experience was very smooth. Thank you for your positive feedback!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

August 6, 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

Thank you for your review, Leanne. We are delighted to hear that your order arrived promptly.

Kind Regards,
Firstaid4sport Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look