Fake jellycat items
Fake jellycat items. Email them for return and refund, and never get the response!
April 9, 2026
Unprompted review
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2.9
Average
2 reviews
No history of asking for reviews
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Do not use for Jellycats!
I used this website to purchase two specific Jellycat bunny keychains for Easter. I placed the order in early March 2026. It took nearly one month to receive the order and I had to send an email to customer service to get the package to move. I received TWO incorrect items. I paid for the largest size keychain: I received the mini and midsize items. I have emailed customer service three times to request a refund and figure out how to send back the incorrect items. Crickets. Do not use this company.
April 4, 2026
Unprompted review
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