Fièra Cosmetics Reviews 

2,039
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the skincare and cosmetic items, noting remarkable visible improvements in skin texture, firmness, and daily hydration. Consumers also appreciate the exceptional customer support team for being extremely kind, responsive, and helpful whenever assistance or replacements are needed. However, some customers also noted issues with certain product formulas changing over time or feeling disappointed when specific makeup shades did not match their skin tones properly. A few reviewers additionally experienced frustration with unexpected automatic subscription reorders, shipping delays, or general difficulties managing their online purchases.

What people talk about most

Product

Users describe positive interactions with product, noting that the concealer provides smooth coverage without... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the smooth coverage does not... See more

Customer service

People report positive experiences with customer service, noting that representatives are responsive and... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised fast shipping times, accurate... See more

User experience

Clients share ambiguous opinions on user experience, as many reviewers highlight fast shipping, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been extremely happy with my Fiera purchases. They arrive very quickly and everything I've ordered has been a pleasure to use. The luxury concealer is absolutely amazing--perfects the look of my... See more

Rated 5 out of 5 stars

I absolutely love their products. Obviously I was very skeptical because everything out there over promises and under delivers. Within two weeks I noticed a huge difference in my skin texture, especi... See more

Rated 5 out of 5 stars

I ordered the lip plumper from Fiera, and sadly, was disappointed with the product. When I emailed the company to inform them of this, they replied IMMEDIATELY with a very positive vibe, suggesting I... See more

Rated 5 out of 5 stars

this company has shown themselves to operate with integrity, which is beginning to be hard to find anymore. I had ordered the apple stem cell cream which I love, but you were out, so you offered me to... See more


Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics Industry

Written by the company

Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,039)

267 reviews in the last 12 months

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Rated 5 out of 5 stars

Noticed Improvement

I have been using Fiera for a couple of months. I am 79. I am dealing with wrinkles around my mouth. I am not a smoker, but I do smile a lot. I have definitely noticed an improvement but have a long way to go.

October 31, 2026
Rated 5 out of 5 stars

I like this company

I like this company. Their products have not set off any major reactions. My skin is very sensitive, old, dry, reactive and sensitive, and their products give my skin life. It rehydrates without being sticky. I really like the mascara; it does not flake and itch as many have in the past. While I don't expect to look twenty, it's doing a wonderful job for my age.

October 7, 2026
Rated 3 out of 5 stars

Cost has gone up and the products have…

Cost has gone up and the products have very obviously,
has been cut way back. This last order will be just that...MY LAST ORDER. Its disgusting that corporations will never be without their wealth so we the blue color and poor will always pay out more to pick up any loss the wealthy might have to help pick up the economic pitfalls!!

September 26, 2026
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hi Colleen,

Thank you for taking the time to share your feedback with us!

We're truly sorry to hear about your disappointment. At Fièra, we're always looking for ways to improve our products while remaining committed to using high-quality ingredients that our customers can feel good about. We understand that value is important, and we strive to provide products that deliver both quality and results.

We've looked into this and it seems like our Customer Happiness Team is working with you to find the best solution going forward. We truly appreciate your feedback and continued support, and we hope to have the opportunity to provide you with a more positive experience in the future!

Thank you,
Katherine from Fièra Cosmetics

Rated 5 out of 5 stars

Fiera stands behind their product.

Not only does Fiera have great products for mature women, it has wonderful customer service. One of my "All- In- Wonder" concealers container tubes had a loose seal which made the product not mix up well/a little runny and they sent me a new one right away. Fast and easy!

August 13, 2026
Rated 1 out of 5 stars

I ordered 3 products from Fiera and…

I ordered 3 products from Fiera and ended up returning them. After receiving no credit I checked with the company they claimed they never received it. Unfortunately I lost the return receipt and the company wouldn’t budge. Lost over $100. Very dusappovecause they were always so responsive before. Will never order from them again.

July 29, 2026
Unprompted review
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hi Lisa,

We're truly sorry to hear about your disappointment, especially after having positive experiences with our team in the past. This is certainly not the experience we want for our customers, and we'd love the opportunity to look into this further and help find a resolution.

Our Customer Happiness Team has reached out to request a few additional details, and we're currently awaiting your reply so we can investigate further.

We truly appreciate your patience and hope to hear from you soon so we can work toward making things right!

Thank you,
Katherine from Fièra Cosmetics

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