I had a great shopping experience from start to finish. I especially want to thank Sara from the customer support team for her outstanding assistance. She was extremely friendly, professional, and res... See more
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Absolute scammers, do not purchase anything from here , they steal your money. I have waited 3 months for a refund and still nothing. Contacted them multiple times and been blocked .
I ordered a Marc Jacob’s purse as a Christmas present which originally had shown would be here before Christmas Day. I have since contacted the company several times whom gives me a shipping number sa... See more
Company replied
great service, great quality products and personal care! always a good experience shopping here and if there rarely is a problem, they’r always super helpful and friendly! best place to order your sne... See more
Company details
Written by the company
Fashdes is a pioneering e-commerce platform that revolutionizes the fashion industry by making over 300 prestigious fashion brands accessible at competitive prices. Founded by experts with deep roots in e-commerce, Fashdes seamlessly blends the latest fashion trends with cutting-edge technology to deliver an exceptional shopping experience. We are committed to sustainability and ethical practices, ensuring that all our operations respect the environment while providing style enthusiasts with a diverse array of products to express their unique identities. At Fashdes, fashion is just a click away, making style accessible to everyone, everywhere.
Contact info
169 Madison Ave STE 11534, Unit 273 New York, NY 10016, 10016, New York, United States
- cs@fashdes.com
- fashdes.com
3.5
Average
546 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 2 weeks
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Just don't do it unless you want to…
Just don't do it unless you want to wait weeks if you ever get your product. Save the hassle and shop elsewhere.
July 12, 2026
Unprompted review
Absolute scammers
Absolute scammers, do not purchase anything from here , they steal your money. I have waited 3 months for a refund and still nothing. Contacted them multiple times and been blocked .
April 15, 2026
Unprompted review
It was great
It was great. They delivered my Saint Laurent bag just on time. Thank you, Sarah!
June 11, 2026
Unprompted review
I had a great shopping experience from…
I had a great shopping experience from start to finish. I especially want to thank Sara from the customer support team for her outstanding assistance. She was extremely friendly, professional, and responsive throughout the entire process. Every question I had was answered quickly and clearly, and she made sure all my concerns were resolved. It's rare to find such dedicated customer service these days. Thanks to Sara's help, the whole experience was smooth and stress-free. I highly recommend this store and will definitely shop here again!
June 8, 2026
Unprompted review
Everything was so good.I am excited for…
Everything was so good.I am excited for next time! Thank you 🙏🏻
June 8, 2026
Unprompted review
Beware of Rigid Return Policy
Nice product, but sizing was off. Pay close attention to their return policy. They are inflexible with the policy and inconsistent with information.
May 12, 2026
Unprompted review
Never buy from them this company is a…
Never buy from them this company is a big no!!!
March 28, 2026
Unprompted review
Just received my order from Fashdes and…
Just received my order from Fashdes and I love it! Customer service was fantastic (Sarah). Any questions or concerns I had she responded to immediately. Will order from them again!
March 6, 2026
Unprompted review
I ordered a Marc Jacob’s purse as a…
I ordered a Marc Jacob’s purse as a Christmas present which originally had shown would be here before Christmas Day. I have since contacted the company several times whom gives me a shipping number saying it is being delivered to California. The correct delivery address was Maryland. This company has been proven to be a total scam and absolute disappointment. I am at a $300 loss, missing gift and still no bag or explanation. This company needs to be held accountable for ripping people off.
December 30, 2025
Unprompted review
Reply from Fashdes
Dear Jay,
We are sorry to hear about your experience. Following our investigation, we confirmed that your shipment was mistakenly delivered to an incorrect location due to a routing error caused by the courier company.
To resolve the situation and avoid any further inconvenience, a **full refund** was issued to you.
We sincerely apologize for the frustration this incident caused. Please be assured that we have shared the necessary feedback with the courier company and implemented additional internal checks to prevent similar situations in the future.
Should you need any further assistance, please do not hesitate to contact us.
Kind regards,
**Fashdes Customer Support**
The booties are so chic and…
The booties are so chic and comfortable. I love them. I ordered them for Florida “winter” and they will be perfect.
October 20, 2025
Unprompted review
Reply from Fashdes
Thank you so much for your kind words! We’re thrilled to hear you love the booties and that they’re a perfect match for the Florida winter. Enjoy wearing them and feel free to reach out anytime — we’re always here for you!
Happy with the purchase but DHL…
Happy with the purchase but DHL delivery was problematic. They did not deliver on the requested delivery date of 13 October and attempted delivery early on 9 October when I was not home. They came the next day and faked my signature and dropped the package in an unsafe place. DHL's 800 number was of minimal help as they said it was with the local delivery company. That company did return and pick up the package that was left without signature and ended up redelivering on 14 October. I don't know if I would order again if you use DHL for delivery as they are usually problematic.
October 13, 2025
Unprompted review
Reply from Fashdes
Thank you for your honest feedback — we’re glad to hear you’re happy with your purchase, but we’re truly sorry to learn about your delivery experience.
We take shipping issues seriously and will be sharing this with our logistics team and DHL to prevent similar problems in the future.
Faking a signature and leaving a package unattended is absolutely unacceptable, and we understand your frustration. We truly value your trust and hope to serve you better next time.
If you ever place another order, feel free to contact us beforehand — we’ll do our best to assist you with any shipping preferences.
Amazing!!
The website is designed very well and very easy to use. My clothes came in fairly quickly and I love them! They are amazing quality. I would very much recommend this brand to anyone.
July 10, 2025
Unprompted review
I ordered Ferragamo shoe it arrives…
I ordered Ferragamo shoe it arrives really quick.I did a research about the prices before my order and I found this website for best price and fast shipping opportunity.Sarah was so helpful about giving informations about appropriate shoe size of me.Thanks
June 30, 2025
Unprompted review
I ordered a few pieces from this store…
I ordered a few pieces from this store and I’m genuinely impressed. The quality is top notch and exactly as shown in the pictures. Definitely my go to for luxury fashion!
April 5, 2025
Unprompted review
I bought a fendi shoes from hear
I bought a fendi shoes from hear. It was good experiance for me. I can totally advice this website. Thank you (:
April 4, 2025
Unprompted review
East/West Ferragamo Handbag
Item was beautiful but the person didn't like it. Easy returns and great customer services. Will shop again!
December 27, 2024
Unprompted review
Such a great costumer service
Such a great costumer service! I bought an YSL bag and it came in 3 days, Sarah was so helpful and nice her response was so quick
January 20, 2025
Unprompted review
glad to shopped from here
They delivered the bags ı bought without any problems and quickly. The customer representatives were very attentive. I was very pleased with the shopping.
January 18, 2025
Unprompted review
This websites a fraudulent site do not…
This websites a fraudulent site do not buy from them read the fine print I spent $2000 and I still haven’t Receive any of my items I bought. I’ve emailed them tried to contact them. They’ve never responded and now I’m dealing with making a claim to get reimbursed. Do not buy from this Website if I could, I’d give it zero star rating
December 6, 2024
Unprompted review
Reply from Fashdes
We’re truly sorry to hear that you felt this way. However, we would like to clarify that your order was indeed shipped — due to a warehouse routing issue, it was mistakenly delivered to the wrong address.
Once this issue was identified, we remained in communication with you via email multiple times to resolve the situation. Ultimately, a refund was issued and the case was closed.
While we understand your frustration, calling our site fraudulent is both inaccurate and misleading. We take customer service and transparency very seriously and always strive to resolve any unexpected issues promptly.
If there’s any remaining concern, please feel free to reach out — we’re here to help.
Reply from Fashdes
Thank you so much for taking the time to share your thoughts! Your kind words mean the world to us, and we’re thrilled to hear that you found our product to be well-crafted.
At Fashdes, we take immense pride in curating and delivering products of the highest quality. Every item we offer is carefully selected with attention to detail, ensuring that it meets the high standards our customers deserve. Hearing that this effort resonated with you is truly rewarding.
Craftsmanship is at the heart of what we do. From the design to the material selection and the meticulous finishing touches, each product reflects the dedication and expertise of the brands we partner with. Knowing that this has been recognized and appreciated by you is incredibly encouraging.
We’re also committed to providing an exceptional shopping experience from start to finish. Whether it’s through our product offerings, efficient delivery, or responsive customer support, we aim to create a seamless journey for our customers.
Your feedback inspires us to continue striving for excellence, and we’re so grateful to have you as part of the Fashdes community. If there’s anything we can assist you with or if you have any questions, please don’t hesitate to reach out.
Thank you again for your support and for choosing Fashdes. We can’t wait to serve you again in the future and provide you with more products that you’ll love and cherish.
Warm regards,
Sarah
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