I preordered the Magic the gathering Final Fantasy deck set. It was a tough release, best selling set of all time with delays/missing stock everywhere. Fantasia store had a small delay but fulfilled t... See more
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Everything went well, the communication with the seller was great.
As a French player, during my holidays in Italy, I was looking for a game that I couldn't buy in France (Gran Austria Hotel and its expansion) : the price was very interesting at Fantasia Store and th... See more
I felt like someone was 24/7 to help me from the moment I made the order until I picked up the parcel.
Company details
About Fantasiastore
Written by the company
Magic, Yu-Gi-Oh, Pokémon, Lorcana, Funko, Giochi in Scatola, set LEGO, Giochi di Ruolo e tanto altro ancora!
Spedizione in giornata se ordini entro le 12:00, tranne il lunedì. Stima di consegna media 24/48 ore lavorative. Termini e condizioni su fantasiastore.it.
Puoi pagare con bonifico, carta, PayPal o in contanti, anche in 3 rate senza costi aggiuntivi!
Servizio clienti al top perché siamo appassionati di giochi, proprio come te!
Puoi contattare il servizio clienti in live chat sul nostro sito:
Lunedì - Venerdì :
Dalle 09:30 alle 12:00
Dalle 14:00 alle 16:30
Puoi anche contattarci all'indirizzo di posta elettronica del nostro servizio clienti: servizioclienti@fantasiastore.it
Contact info
Via del Commercio n. 61/1, 38121, Trento (TN), Italy
- servizioclienti@fantasiastore.it
- fantasiastore.it
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Everything went well
Everything went well, the communication with the seller was great.
February 20, 2026
Top!
One of the best stores in Italy. Period. Great selection, honest prices, interesting sales, careful packaging, fast shipping, and solid customer service. I ordered several times from them over the past few years and I’ll always keep an eye on their website. I wish they had more Summoner Wars stuff, but I won’t complain.
November 11, 2025
Everything was perfect.
November 4, 2025
Super late / No Delivery
I ordered games and cards on 16th of September and it was saying inside Italy it should arrive in 2 working days. Today is 30th of September and still did not arrive. I planned my order according to what you declare and now I am not even in Italy and I hope my receptionist will receive it in working hours. If I have ordered something from China, it would have been delivered already.
September 17, 2025
Reply from Fantasiastore
Hello,
We're truly sorry about the inconvenience.
Unfortunately, the last couple of weeks have been unusually busy with strikes. Your order was regularly shipped the 17th of September, the same day these strikes began.
The strikes caused a nation-wide delay in shipments, which affected the whole of the courier day-to-day schedule.
We see you already reached out to our customer care, and that the ticket has been handled.
Thank you for your patience.
Best,
Fantàsia Store
Veloci e efficienti.
August 20, 2025
Affidabile e super veloce
August 11, 2025
Ordered 2 box of Pokemon card and i…
Ordered 2 box of Pokemon card and i didnt found a single rare carda.only trash
July 21, 2025
Reply from Fantasiastore
Buongiorno,
La ringraziamo per il suo feedback. Siamo spiacenti che l’esperienza d’acquisto non abbia soddisfatto le sue aspettative.
Ci teniamo a precisare che i prodotti da lei acquistati contengono carte distribuite in maniera casuale, come indicato dal produttore. Purtroppo, non abbiamo alcun controllo sul contenuto specifico delle confezioni, né possiamo garantire la presenza di carte rare.
Restiamo a disposizione per qualsiasi ulteriore chiarimento.
Trustworthy store to buy Magic the gathering
I preordered the Magic the gathering Final Fantasy deck set. It was a tough release, best selling set of all time with delays/missing stock everywhere. Fantasia store had a small delay but fulfilled the preorder which I really appreciate (prices had gone up for this deck set by the release date, they could have cancelled my preorder and resold but they honored my preorder). Their support responses when asking about the situation of my order could have been better, but I understand that it was a difficult situation altogether. Other than that, I've made some other small purchases and everything was perfect.
June 18, 2025
rapidità, disponilità top
May 9, 2025
Very effective and fast !
As a French player, during my holidays in Italy, I was looking for a game that I couldn't buy in France (Gran Austria Hotel and its expansion) : the price was very interesting at Fantasia Store and the shipping was super fast (to Milano) ! Excellent service that I definitively recommand !
March 3, 2025
Veloci ed efficienti
September 21, 2023
Store magnifico.
September 3, 2023
Always great service and fast shipping,
Always great service and fast shipping,
thank you !!!!
September 3, 2023
Resealed pack
August 8, 2023
Reply from Fantasiastore
Buonasera,
Siamo dispiaciuti per l'accaduto.
Tendenzialmente, in caso di danni ricevuti alla merce consegnata, invitiamo la clientela ad effettuare delle foto dei danni e contattare il servizio clienti riportando l'accaduto.
In questo caso, le comunichiamo che il responsabile del servizio clienti si metterà in contatto con lei al più presto per verificare l'accaduto e trovare una soluzione!
Highly recommended
I felt like someone was 24/7 to help me from the moment I made the order until I picked up the parcel.
July 31, 2023
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