FAVELA Clothing Reviews 

1,177
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ive bought a favela t shirt from a trusted and famous clothing 3rd party company in my cpuntry and i must say it s one of my fav t shirts. Idd kinda arrived a bit late but it did arrived and even afte... See more

Rated 1 out of 5 stars

I ordered an item in january and never got it, after countless e-mail, messages to their instagram page, only got one reply saying the item would be sent soon. I never got it and since then, no furth... See more

Rated 1 out of 5 stars

Still no answer from Eugen Kelberer. Still no refund from Eugen Kelberer. Still no parcel from Eugen Kelberer. He keeps sending some techno hoes stuff for free, while the people who actually paid are... See more

Rated 1 out of 5 stars

Super bad service If u want to return something, you have to pay for Shipping. But when ur returning from another country, its vey very expensive, and you have to do everything uraelf. This was not... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Contemporary Streetwear Brand


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(1,177)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ive bought a favela t shirt from a…

Ive bought a favela t shirt from a trusted and famous clothing 3rd party company in my cpuntry and i must say it s one of my fav t shirts. Idd kinda arrived a bit late but it did arrived and even after 5 washes still looks and feel the same. Now ive ordered another 2 favela t shirts from the same retailer, saying will arrive in one week. If that won t be true, and the t shirts won t be the same quality, will edit this review. Untill then, from what ive bought, i m very pleased with it

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered an item in january and never…

I ordered an item in january and never got it, after countless e-mail, messages to their instagram page, only got one reply saying the item would be sent soon. I never got it and since then, no further reply.
Also tryed to call their custumer service number but, it´s never possible to contact them.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

!!Biggest scam

!!Biggest scam!! I lost my money €422,73. How can this guy still be online, doing things like this? Look how many people who got scammed. Cant we do anything? Start something like a facebook group? His instagram is: eugen_favela.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Didn't receive half of my order, tried to refund and got nothing. Sent many emails and messages. Commented on Eugen's picture about him being a scammer and got blocked. I recommend all of you go to his IG account eugen_favela and write under all of his photos about what kind of person he is. He now has a new company vh.cologne on IG which will most likely be another scam.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience. Person serving our table wasnt friendly, was rude and when I asked about meat on plate he said he will not give me,bc I have on the plate (I had small fat parts which I dont like). When we asked about coctails we received info that we will not get them bc its to busy😅 sebastian serving meat on our table was ignoring my partner constantly when he was coming to our table, we asked 3 times and after that we give up. Absolutely horrible experience. We was customers not for first time, but for sure that was last time! And meat wasnt fresh! I talked with menager after our trip there and I hope they will do something, bc this is not acceptable what happen to us there!

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Order nade in february and no refund…

Order nade in february and no refund and no answer back and the brand opend again an online shop after announcing they will be closing and putting up a 50% sale that they didnt deliver,people lost up to 500e per order and should sue them for that..disgrace of a company 🤮

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

Still no answer from Eugen Kelberer

Still no answer from Eugen Kelberer. Still no refund from Eugen Kelberer. Still no parcel from Eugen Kelberer. He keeps sending some techno hoes stuff for free, while the people who actually paid are left ignored. Dont ever consider buying their bad quality products. This is a scam "business". They order dropshipping from China and sell it for 100€ 😂 what a joke

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Never got my package i paid for over 2 months ago. Ignoring me on every platform. This is 100% a scam. Now they even sell their stuff on EMP which is crazy to me that they owe thousands of euros but a big company is willing to sell their stuff. Germans man...

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Returned all my items and got no money back worth of hundreds of euros. Doesn‘t answer on e-mails nor on phone calls.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

I don’t recommend Favela

I don’t recommend Favela. They used to be okay, but they’ve really gone downhill lately. I waited over a month for my package and received the wrong order. After three weeks of trying to contact them, I ended up with zero response and got blocked on Instagram by them when I tried to expose their practices. I’m out almost a grand, so I’ve already filed a complaint with the ECK. I advise against buying from them.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend this store

I do not recommend this store. I ordered several items and paid for them, but part of my order was never delivered because some products were marked as “sold out”.

Despite the fact that I paid for the items, the missing products were not refunded. I contacted customer support multiple times by email, but I never received any response. Communication from this webshop is extremely poor.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Long delivery, poor quality

I had to wait a month for the package to even be shipped, despite the promise of 5-10 days. The sweatshirt I ordered turned out to be a disappointment; the graphic was almost invisible, and the inside was dirty. The tag says "Made in Pakistan," so it's probably dropshipping. I don't recommend this company.

March 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look