First time ordering from Fonez, and I can't fault them at all. The phone came in perfect condition (actually better than what I had expected tbh). Ordered a screen protector also and it came already i... See more
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Review summary
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I accidentally broke the screen on my iPhone 12 Pro Max, and Matheus was a lifesaver! He managed to repair it within just a couple of hours, and the phone looks as good as new. On top of that, he ga... See more
This is my second phone I’ve bought from Fonez, and I would highly recommend them. The phone arrived faster than expected, and I opted for a new battery, so it’s at 100% capacity—which is excellent fo... See more
Really impressed so far with Fonez.ie. After having problems with other refurbishing companies I was so surprised that everything has been so smooth sailing with this company. Highly recommend!
Company details
Written by the company
Sim Free Phones Ireland, Unlocked Phones, Accessories, Device Repair. Fonez is Ireland's NO: 1 shop for buying second-hand/used phones, tablets & MacBooks. Shop online. or Visit one of our store in Galway.
Contact info
5 Corbett Court S/C, H91 WK8V, Galway, Ireland
- +353 87 165 6602
- info@fonez.ie
- fonez.ie
4.5
Excellent
431 reviews
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Hasn’t replied to negative reviews
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Class
I expected what was said to be excellent but what I got appears New. I think 8 just saved a whopping 700E on a new one. Class.
August 29, 2026
Callum was very helpful and friendly
Callum was very helpful and friendly. Really recommend this place
September 2, 2026
Unprompted review
Callum at the front desk was really…
Callum at the front desk was really pleasant to deal with. My issue was resolved in less than ten minutes. I totally recommend this shop.
September 2, 2026
Unprompted review
Phone arrived with in 48hrs,looks like…
Phone arrived with in 48hrs,looks like new and works like new. Satisfied customer here.
August 25, 2026
I bought a Iphome 15 Pro today in…
I bought a Iphome 15 Pro today in fonez.
Best customer service i’ve received ever. Nathan not only can do his job correctly and have a laugh while staying professional he has amazing communication skills and for that I will be always coming back
August 31, 2026
Unprompted review
Thank you
Thank you, Nathan, for your excellent customer service. I bought an iPhone 17 for my daughter, and I’m very happy with my purchase. I would definitely recommend Fonex to anyone looking for a new phone. 😊📱
August 28, 2026
Unprompted review
The cover that I ordered was not…
The cover that I ordered was not available. I was contacted straight away and a replacement was sent. Delighted with efficiency
August 1, 2026
Nathan sorted me out and was such a…
Nathan sorted me out and was such a great help to me! A great salesman and was on his own but still had loads of time for me. Thank you!
August 12, 2026
Unprompted review
Happy Customer
Nathan and the other guys in store were super friendly,efficient and professional.
Highly recommend
August 8, 2026
Unprompted review
An incredible breath of fresh air…
An incredible breath of fresh air regarding phone service. Was in and out of the Eyre Square Fonez store in less than 3 minutes, thanks to Nathan's incredible work. Highly highly recommend.
July 21, 2026
Unprompted review
During my holiday in Ireland
During my holiday in Ireland, I bought a UK plug here, but unfortunately, it didn’t work at my accommodation. I went back to the shop and asked if I could exchange the plug for a power bank and pay the difference.
The retailer was incredibly understanding and agreed right away. To top it off, they even gave me a discount on the price difference! This is exactly what excellent customer service should look like.
If you are ever in Galway and have any issues with your smartphone or accessories, please visit FONEZ! Highly recommended!
May 18, 2026
Unprompted review
Callum & Nathan are out of this world…
Callum & Nathan are out of this world in terms of getting you sorted.
July 4, 2026
Unprompted review
The battery was not as expected
The battery was not as expected, it said in the description 100% battery health! Other then that it’s great but battery is more like 80%
June 7, 2026
UI have used Fonez in Galway on many…but
I have used Fonez in Galway on many occasions and found them to be very helpful. I would like to mention Nathen who had helped me the most. He is one of the most helpful guys in the place. He seems to be very happy in his job. Many thanks again Nathan. Denis Curtin
June 2, 2026
Unprompted review
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