The Folio Society Reviews 

32,810
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,795 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful design, craftsmanship, and durable materials, which makes them a joy to own and read. Reviewers frequently commend the careful and robust packaging, ensuring orders arrive in perfect condition. The ordering process is noted as easy and simple, and customer service is highly praised for its responsiveness and helpfulness in resolving issues. However, some customers also noted that delivery times can sometimes be a little slow.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful craftsmanship, high... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship, high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process to be fast, easy,... See more

Service

People report positive experiences with service, consistently describing it as excellent, prompt, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books and that meant I got a mystery folio during this particular deal. The two books I ordered were absolutely beautiful quality with superb illustrations and covers. Things of beauty.... See more

Rated 5 out of 5 stars

WOW! I was blown away by folio society! When I received my order, there was a slight blemish to the books endpapers. I sent an image to their customer service and was immediately provided with a new c... See more

Rated 5 out of 5 stars

I ordered the trilogy starting with Howl's Moving Castle and received the Doctor Strange volume for my mystery gift choice. Dr. Strange was a favorite of mine so it was a great pick. The books are wel... See more

Rated 5 out of 5 stars

The book I ordered arrived quicker than expected. As usual, great quality product. Great customer service. You can tell staff takes pride in what they do. Hardest part of dealing with Folio Society i... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,810)

1,832 reviews in the last 12 months

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Rated 3 out of 5 stars

Delivery Service

Still have not received the parcel which was ordered June 28th and a gift for July 17th. Mail service once it hit Canada has been terrible.

June 29, 2026
Rated 5 out of 5 stars

Premium Craftsmanship and Excellent Service

Folio Society delivers exceptional craftsmanship and attention to detail. My recent limited edition arrived perfectly produced, beautifully bound, and securely packaged. Customer communication was clear and timely, and the whole experience felt genuinely premium. Highly recommended for anyone who values quality bookmaking.

June 24, 2026
Rated 5 out of 5 stars

Reviewing Moby D

Excellent processing and shipping from overseas, and of course a beautiful book in every respect. I will continue enthusiastically to purchase books from the Folio Society.

June 22, 2026
Rated 3 out of 5 stars

Wonderful Order - Awful Mystery Inclusion

The books I ordered are wonderful.

The "mystery book" was a Thor compilation, something so far outside my interests and past order history that I couldn't help but feel severely disappointed in the promotion. I thought Folio would at the very least check a member's order history and try to give them something they would want on their shelves. Oh well. It'll make a decent gift to someone eventually.

June 25, 2026
Rated 5 out of 5 stars

The joy of books.

The books are all beautifully made and are quality things to hold, look at and read.
They arrived safe and sound in lots and lots of packing, recyclable.

June 26, 2026
Rated 5 out of 5 stars

WOW!

WOW! I was blown away by folio society! When I received my order, there was a slight blemish to the books endpapers. I sent an image to their customer service and was immediately provided with a new copy, shipped to me with express shipping. It arrived quickly and in perfect condition!

June 26, 2026
Rated 5 out of 5 stars

My book is beautiful

My book is beautiful, I love the art. The text is nice, easy to read. It was WELL packed and arrived undamaged. It also arrived in a timely fashion. I am well pleased with this purchase.

June 25, 2026
Rated 5 out of 5 stars

Beautiful product, well packaged.

Beautiful product which was packed in such a way that even though the outside box arrived beat up, the inside box and the book inside arrived safely and the book was not damaged.

June 25, 2026
Rated 5 out of 5 stars

Another excellent ordering experience

Always a great selection of books to choose from. Ordering is fast and easy. Website knows I'm from the US and transfers me to the US website. Books take a little longer to be delivered but is to be expected for an international shipment. Books packed well and arrived in perfect condition. Always a pleasure to place an order with Folio!

June 25, 2026

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