Europamaut.com Reviews 

1,202
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

If you are travelling to Austria then I will recommend you. It’s very convenient & easy to use & hussle free. Just pay online thorough multiple ways payment option on this website like apple pay, pay... See more

Rated 3 out of 5 stars

Would have rated higher but website wouldn’t let me have just the single day pass all I was needing to drop off people and leave with in hours of drop off had to buy 10 day 😔

Company replied

Rated 5 out of 5 stars

So easy to use, especially using the flat rate option. Very clear instructions and easy to view what active vignettes you have. Awesome - thanks

Rated 5 out of 5 stars

Very Fast and inexpensive compared to other website that would have been twice as much.

Company details

  1. e-Commerce Service

Written by the company

Ihre zentrale Platform für digitale Vignetten und Mautprodukte in Europa.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,202)

1,186 reviews in the last 12 months

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Rated 1 out of 5 stars

It is a scam!!!

It is a scam!!!

We purchased a one time 10-day pass in Austria, and it became a monthly payment. We of course noticed only after they charged us again, and cancelled it.

Buy from the official website , not via 3rd party resellers!

September 5, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for your message, Mo.

To clarify: our vignette Flatrate is charged monthly and includes multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process, and we apologize if this was not clear enough at checkout, especially when purchasing on the go. We are a legitimate, independent provider and this is disclosed transparently in our terms and on our website.

We have requested a few more details about your order through Trustpilot so we can look into this properly. Once we hear back from you, we will gladly review your payments and arrange a refund where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 3 out of 5 stars

Almost great

Would have rated higher but website wouldn’t let me have just the single day pass all I was needing to drop off people and leave with in hours of drop off had to buy 10 day 😔

September 4, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for sharing your experience.

We are sorry that a single-day option was not available for your booking and that a 10-day period had to be selected instead. To look into this further and see whether there is anything we can do, we have requested a few additional details regarding your order.

If you have any questions in the meantime, please feel free to reach out to us at support@europamaut.com.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

THESE PEOPLE ARE SCAMMERS

THESE PEOPLE ARE SCAMMERS! LOWEST-CLASS SCAM SITE!
Stay as far away as possible! They are fraudsters who take advantage of people who just want to pay for a simple transit vignette for Austria.
I wanted to make a one-time vignette payment for a trip to Austria, and they used my card details to secretly sign me up for a recurring monthly subscription that I NEVER agreed to! Without any clear warning or my consent, they started taking money from my account until they stole a total of 520 RON (approx. €105) straight off my card!
When I realized what they were doing, I saw they already had another automatic withdrawal scheduled for 05.09.2026 for more money! They are absolute thieves who hide behind hidden checkboxes to steal people's money month after month.
NEVER buy from them! Only pay for vignettes on official government websites (like ASFINAG for Austria). I have already filed a chargeback request with my bank for fraud and reported them to consumer protection.
One star is way too much for this website! Avoid them if you don't want your money stolen!

March 9, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for your message, Cristian.

To clarify: our vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process, and we sincerely apologize if this was not clear enough at checkout.

To best assist with your case, we have also requested some additional information about your order.

You can end the Flatrate at any time via your order overview, with immediate effect. We will review your payments and arrange refunds where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Automatic subscription to flatrate is a…

Automatic subscription to flatrate is a thievery and you should be punished for that.

September 2, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for your message, Michał.

To clarify: the Europamaut vignette Flatrate is charged monthly and allows activating vignettes in multiple countries (Austria, Czech Republic, Slovenia, Romania, Switzerland, Slovakia, Hungary, Bulgaria) without an extra fee each time, as long as the Flatrate is active. We are sorry if this was not clear at the time of purchase.

To look into your case in more detail, we have also asked for a few details about your order. You can end the Flatrate at any time via your order overview.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Scam risk

Scam risk. It is not clear you are buying a subscription, there is no way to cancel, you get the charges but even when you check validity of any of the services, the system doesn't find any information. Also no telephone number to call only email and still waiting for a response. I realized the same company controls two (maybe more) websites europamaut.com and digitale-vignette-online.at which points towards a Scam

September 1, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for sharing your concerns, Mario.

To clarify: We are an independent third-party provider, not a toll authority ourselves. We operate several country-specific platforms, including this one and digitale-vignette-online.at, to offer our vignette Flatrate service. The Flatrate is billed monthly and allows multiple activations without an extra fee each time, this is mentioned multiple times during the ordering process.

You can end the Flatrate at any time with immediate effect via the "Manage Flatrate" quicklink in our website's footer. You are also welcome to reach out to our customer support, we are happy to assist you with the cancellation.

To be able to review your account status, we have also requested some further details about your order.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Do not use - hidden subscription

Do not use! Scam. Hidden monthly subscription for Austria 10-day vignette. Unethical.

UPDATE:
Shame on you again.
Responded with order number.

I also opened debit card dispute, scammers like you should not be tolerated.

Your website IS intentionally misleading, in no way I thought I was buying recurring subscription.

Also the pricing - your flatrate cost being 'accidentally' the same as the Austria vignette tells you are scammers.

Do not use!!!

September 1, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for your message.

To clarify: our vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was not clearly communicated during checkout.

Based on the details you shared with us, we can confirm that your Flatrate has already been ended. We are also reviewing your payments and will arrange a refund where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Scam

Scam, when buying vignette you end up with monthy subscription which is hard to cancel (withdraw form).

September 1, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for your message, Matej.

To clarify: Our vignette Flatrate is charged monthly and allows multiple activations across several countries without an extra fee each time. This is mentioned multiple times during the ordering process, and we apologize if it was not clear at checkout.

To look into your case, we have requested a few additional details about your order.

You can end the Flatrate at any time with immediate effect via the "Manage Flatrate" quicklink in our website's footer. You are also welcome to reach out to our customer support, we are happy to assist you with the cancellation.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Monthly subscription

Hello,

I went on vacation in Austria, and I was charged for this service again. I understand that it is a monthly subscription, but I was not aware that I had signed up for a recurring subscription.

I have now paid for a service that I do not use, and I was not clearly informed that the payment would be charged monthly.

September 1, 2026
Unprompted review
Europamaut.com logo

Reply from Europamaut.com

Thank you for reaching out, Tobias.

We have requested some additional information about your order to be able to look into this for you.

To clarify: our vignette Flatrate is billed monthly and includes multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can end the Flatrate at any time via your order overview. We will review your payments and arrange a refund where appropriate.

Kind regards,
Lena – Customer Care Manager

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