Mo Nak

Thank you for your message, Mo.

To clarify: our vignette Flatrate is charged monthly and includes multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process, and we apologize if this was not clear enough at checkout, especially when purchasing on the go. We are a legitimate, independent provider and this is disclosed transparently in our terms and on our website.

We have requested a few more details about your order through Trustpilot so we can look into this properly. Once we hear back from you, we will gladly review your payments and arrange a refund where appropriate.

Kind regards,
Lena – Customer Care Manager

Thank you for your review! We are pleased to hear that the process was straightforward, delivery was on time, and that you were happy with the product received. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer