Awful customer support experience
I was really interested in purchasing a 3,000+ Euro item of furniture from Ethnicraft. I sent them a simple email, asking for dimensions of the item. It's now more than a week later and, despite further follow-ups from me - they haven't even bothered to respond to me. Not even an email to acknowledge the request.
If this is how they treat a prospective customer, it gives me zero confidence that this is a trustworthy business to buy a product from - let alone a product at the prices they sell. Best to avoid.