I like kombucha anyway, particularly the original flavour and I drink alcohol free beer during the week (most of which is quite bland). So, when I saw Hop Bucha I quietly hoped it would hit the spot.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have made a few purchases from Equinox Kombucha online and we have been impressed with the quality and taste of their drinks every time. We have enjoyed all the flavours but have narrowed down our... See more
Company replied
Equinox Kombucha is a delectable and refreshing beverage that is sure to tantalize your taste buds. Made with the finest ingredients and a touch of magic, each bottle is bursting with flavor and goodn... See more
Company replied
Easy to order and choice of drinks, Fantastic flavours all so very nice, you do get your favourites in the flavours. Drinks get put onto the fridge when arrive, as that's how you store them. Del... See more
Company replied
Company details
Written by the company
Equinox has been brewing award-winning kombucha since 2012. As good for your gut as it is for the planet, our organic kombucha is crafted from 100% natural ingredients with no artificial sweeteners or other additives. For Equinox, it’s all about the brew. We raise our fermented kombucha tea using just three main ingredients plus natural fruit flavours and botanicals. So, it’s fizzing with probiotic goodness, antioxidants and refreshingly fragrant flavour. Just as nature intended. We’re proud to be a multiple Great Taste Award winner, BCorp certified - Organic Certified - Vegan - Gluten-Free - Halal Certified.
Contact info
Flower of Life Ltd, Unit 10, Sowerby Bridge Business Park, Victoria Street, Sowerby Bridge,, HX6 3AE, Halifax, United Kingdom
- 01422 292364
- info@equinoxkombucha.com
- equinoxkombucha.com
Pack Your Own Box - Organic Kombucha
4.8
Excellent
480 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always reliable
Always reliable, good communication and above all the drinks are delicious and there are a lot of different flavours to choose from from.
August 18, 2026
A refreshing drink
I find Kombucha a really refreshing drink with the added bonus of having probiotics added. I like the variety pack as I like to try all the different flavours
August 21, 2026
Delicious taste, and excellent customer service.
I love the taste of Equinox kombucha, and have ordered from them a couple of times now. Deliveries have been quick with no problems.I did have a question about the benefits of the bottled version over the canned version and received a prompt and comprehensive response from James in the customer service team which answered my question completely. I have previously made Kombucha myself, but could never get it to taste good, so I am sticking with the professionals now!
September 1, 2026
Unprompted review
Reply from Equinox Kombucha
Hi Lisa - many thanks for your 5 star kombucha review - we truly appreciate it and hope you enjoy our booch for a long time to come!
Great refreshing and healthy drinks
Great refreshing and healthy drinks , now you
Dont have to compromise health with fun
September 3, 2026
Unprompted review
Reply from Equinox Kombucha
thank you Nova for the review - we will drink to that!
Excellent product and great customer…
Excellent product and great customer service.
I am enjoying my subscription to the fiery ginger kombucha.
September 2, 2026
Unprompted review
Reply from Equinox Kombucha
Thank you Susan - it's got a great kick hasn't it! Hope you keep enjoying it for a long time to come :)
Fresh taste with lots of goodness
I have my kombucha delivered from equinox for many many years and I absolutely love its fresh flavours and tastes. It arrives on time and if I'm going to be away its easy to reschedule deliveries. First class customer service by knowledgeable and friendly staff.
August 18, 2026
Reply from Equinox Kombucha
Thank you Doreen for such a lovely 5-star kombucha review. We hope you continue to enjoy our organic kombucha for many months and years to come :)
Equinox Kombucha 11/10
I have been loving the Equinox Kombucha for a really long time but never thought to order directly until I had some issues with Asda. I contacted customer service who helped me immensely (massive shout out to James) and I will definitely be ordering directly thanks to him from now on!
August 27, 2026
Unprompted review
Reply from Equinox Kombucha
WOW thank you Catriona for your 11/10 5-star kombucha (and customer service) review... we really appreciate it. It's great to see you ordering it direct - it'll be a lovely fresh delivery straight from our brewery to your fridge!
Apart from having a fabulous product
Apart from having a fabulous product - the Kombucha is really great and healthy! - James and the team go that extra mile to help with any questions and advice.
thank you all.
August 26, 2026
Unprompted review
Reply from Equinox Kombucha
Thank you for the wonderful 5-star review - we'll also be sure to let James know the feedback - Ty
This is a fantastic product
This is a fantastic product. We are addictied to it. We have a bottle everyday, and it is our treat, instead of a glass of wine or beer, and it's doing our gut good.
The flavours are lovely. Wild Berry and Pink Grapefruit and Guava are the favourites, closely followed by Orange and Yuzu. Also tried the Hopbucha and that is really nice and refreshing, with a citrusy flavour, like an IPA
Customer sevice is spot on. I've had an issue with the DPD delivery and James managed to chase it for me, so I received it for the weekend. A*
August 22, 2026
Unprompted review
Reply from Equinox Kombucha
Thank you Victoria for our glowing 5-star kombucha and hopbucha review - we hope you continue to enjoy all your lovely flavours for a while to come!
Great products and brilliant customer…
Great products and brilliant customer service. I had a small issue with one of my recent orders and James was incredibly helpful and sorted it out straight away. Really friendly, quick response and excellent service. We’ve been ordering Equinox Kombucha for a while and will definitely continue!
August 21, 2026
Unprompted review
Reply from Equinox Kombucha
Thank you Leva - we hope you do! Thank you for your continued custom x
Excellent service by Customer Services…
Excellent service by Customer Services again for sorting my recent order issue out, A Specal thank you to James for understanding the issue and resolving it quickly.and keeping me updated. 👍🏻👍🏻👍🏻
August 17, 2026
Unprompted review
Reply from Equinox Kombucha
thank you for such a lovely review - enjoy your kombucha order when it arrives!
Prompt delivery of a great product
July 31, 2026
Reply from Equinox Kombucha
Thank you Chris for a great 5 star kombucha review
Good tasting and healthy drinks
Good tasting and healthy drinks. Good communicaton with the company.
July 31, 2026
Reply from Equinox Kombucha
thank you Marianne for a lovely 5 star review
Absolutely Delicious
Swift delivery. Absolutely delicious, healthy and great to have regular deliveries.
July 30, 2026
Reply from Equinox Kombucha
We couldn't agree with you more Ally - gut friendly booch on subscription is the way to go!
No discount given after subscribing to newsletter
Went to buy some on their website after trying one and enjoying it. signed up for their newsletter to get 10% off my first order. Got an email to ask me to confirm I'd like to subscribe to their newsletter but no discount. 30 minutes later still no email with a discount. This is a pretty sketchy way to harvest emails. Not impressed with the company so far and am not sure about ordering anymore if they don't do what they say they'll do.
Update:
I emailed equinox and they gave me the discount quite promptly so I've updated my review. Despite the additional comment from me team, the email capture flow is still not updated. I have screenshots if you'd like to see them.
August 14, 2026
Unprompted review
Reply from Equinox Kombucha
Hi Tina, we are looking into why the code didn't pop up immediately, if you can contact us on info@equinoxkombucha.com and we'll be happy to send a discount code to use at the checkout.
Hi Tina, by way of update, we have checked all of our internal systems and flows and the discount flow appears to be working fine. We hope that you have checked your spam/junk folders and also any firewall settings. Apologies again. Hopefully you will take us up on our offer to resolve and hopefully give us another chance and review
I subscribe monthly and appreciate…
I subscribe monthly and appreciate being able to receive my orders earlier, as I enjoy Kombucha daily.
July 30, 2026
Reply from Equinox Kombucha
Its a great habit to have - a kombucha a day ...
Thank you for such a lovey 5-star kombucha review - we hope you keep enjoying our booch for a long time to come.
The summer solstice edition….
The summer solstice edition with rhubarb, apple and lions mane was so yummy a real treat to drink 💖
July 29, 2026
Reply from Equinox Kombucha
Thank you for such a great review of our limited edition summer flavour, it was a lovely refreshing drink - that quickly sold out. You were lucky to try it!
Reply from Equinox Kombucha
thank you Sally for a lovely 5 star kombucha review. enjoy your delivery in this wonderfully warm weather we are having!
Hop Bucha - a nice alternative to alc free beer
I like kombucha anyway, particularly the original flavour and I drink alcohol free beer during the week (most of which is quite bland). So, when I saw Hop Bucha I quietly hoped it would hit the spot. It tastes like a slightly sweet beer with plenty of hoppy notes, but has that gentle kombucha bite too. It is an excellent alternative to alcohol free beer.
August 10, 2026
Unprompted review
Reply from Equinox Kombucha
Thank you so much for the lovely review! 💛
We’re delighted to hear that HOPBUCHA hit the spot for both your kombucha and alcohol-free beer cravings. That balance of hoppy beer notes with the gentle kombucha bite is exactly what we set out to create, so it’s fantastic to know it’s working as a genuinely refreshing alternative to alcohol-free beer.
Thanks again for giving it a try and for taking the time to share your thoughts — we’ll be sure to pass this on to our brewing team! 🍻✨
Good for you and tastes great.
July 28, 2026
Reply from Equinox Kombucha
Thank you Susan for your 5 star great tasting kombucha review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.