Epolos.com Reviews 

2,095
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast turnaround times, excellent embroidery quality, and very helpful customer service that makes ordering simple and reliable. People appreciate how easy it is to place repeat orders and receive crisp, professional logos on all their custom shirts and hats. Some reviewers were not happy with sizing details or certain apparel fits, noting that items could occasionally feel too wide, require washing adjustments, or present challenges with specific clothing models. Consumers also mentioned minor concerns regarding complex logo designs with gradients or potential additional fees for extra stitches.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the great pricing and professional... See more

Quality

Customers consistently note positive experiences with quality, highlighting the precise stitching and... See more

Service

Consumers find service to be exceptionally positive, reporting quick order processing, fast shipping times,... See more

Order

Clients share satisfaction and positive opinions on order experiences, highlighting fast shipping and great... See more

Price

Customers had positive experiences with price, highlighting that pricing is great and some of the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Epolos makes the whole process very smooth and goes the extra mile when shipping our shirts. Since we are an American school overseas, shipping via FedEx or UPS actually takes months. So they mail o... See more

Company replied

Rated 5 out of 5 stars

Have used epolos.com for years. Quality of clothing, customer service, and pricing has kept us coming back each time. Recently had a company name change and needed new shirts before a company trip; th... See more

Company replied

Rated 5 out of 5 stars

Very impressed with this company. Their customer service is out of this world! They promptly reply by email & they have a live person from their company (not overseas!!!) answering their phone. There... See more

Company replied

Rated 5 out of 5 stars

No one better!! The service at Epolos is incredible! Luke and his team are knowledgeable and always on time. We recently worked with them with our company hats and shirts and we could not be more h... See more

Company replied


Company details

  1. Printed Clothing Store
  2. Embroidery Service
  3. Promotional Products Supplier
  4. Screen Printing Shop
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Embroidered Polo Shirts with special ALL-inclusive pricing, FREE shipping & NO set-up or digitizing fees. Custom embroidered shirt orders start at only 1 dozen shirts. We also provide PERSONALIZED service and will work very hard to ensure your satisfaction.

E-Polos.com

Written by the company

We're committed to you!
30+ Years in Business Family Owned and Operated Fast, Friendly and Personalized Service

100% Satisfaction Guarantee

Free Shipping (12 Piece Minimum)

At Epolos you will receive the finest quality embroidered polo shirts in the world. We offer unparalleled service before and after the sale and also timely delivery. We, at Epolos are convinced from our 15+ years in business that you will be completely satisfied with the final products you receive and as such we offer you a risk-free guarantee. If for any reason you are dissatisfied with products you receive, please contact us and we will make it right by either issuing a refund for the returned shirts, or replacing them as necessary. We appreciate the opportunity to earn your business and are confident in our ability to deliver an excellent customer experience!

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,095)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all around

The service was excellent, order and shipping were quick. Cheaper price with same quality as other shirt places. Stitching is very nice. Sizes for Gildan shirts seemed a little bit at first, but perfect fit after wash/dry. The Large polo was a little wide, but that was the cheapest size. 2xl polos were good size for my brother.

July 14, 2026
Rated 3 out of 5 stars

jist want a reasonable price 100%…

jist want a reasonable price 100% cotton polo

June 19, 2026
Epolos.com logo

Reply from Epolos.com

Andrew, Thank you for the review. We have access to quite a bit of garments between our wholesalers. Daisy will be in touch to see if we can find you a garment to your liking! - Richard at ePolos

Rated 5 out of 5 stars

Great communication and feedback

Great communication and feedback. We are also updating our logo so that we can address the challenges present in our current design when it comes to apparel.

June 8, 2026
Epolos.com logo

Reply from Epolos.com

Thank you for your review and your business! We appreciate the opportunity to serve you! -Richard from ePolos.com

Rated 5 out of 5 stars

Excellent Customer Service

Appreciate the follow-up and ensuring the order was correct

July 6, 2026
Unprompted review
Epolos.com logo

Reply from Epolos.com

Thank you for the review and the business! We appreciate you and the opportunity to serve you! -Richard @ ePolos.com

Rated 5 out of 5 stars

ALWAYS A GOOD EXPERIENCE WITH EPOLOS

ALWAYS A GOOD EXPERIENCE WITH EPOLOS. GREAT PRICING AND GREAT PRODUCTS. WILL CONTINUE TO BUY FROM HERE ALWAYS FOR MY UNIFORMS.

May 27, 2026
Epolos.com logo

Reply from Epolos.com

Thank you Kelly! We appreciate you and your business! Have a great day!

Rated 5 out of 5 stars

Quck turn around

Quck turn around, great product and customer service

May 26, 2026
Epolos.com logo

Reply from Epolos.com

Thank you Crystal! We appreciate you and your business! Have a great day!

Rated 5 out of 5 stars

Repeat request

Repeat request. perfect!

May 19, 2026
Unprompted review
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate the opportunity to do business with you!

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