The product is good quality, luxury feel for the price. Delivery accurate. All that is important for good purchase was in place.
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Ellos has agediscrimination. If you are 85 years and more you must pay for the products immediately upon ordering them I want t o see the product before paying it. Ellos makes advertisement all th... See more
Company replied
Had a horrible experience shopping online (Hebeos - avoid to all costs people!!): Ellos thank you for being trustworthy, for promptly sending correct merchandise and then accecept return without any... See more
It's a brand I can trust that they will deliver high quality products. Discounts are often super generous and the delivery process took a very short time.
Company details
Written by the company
Hos oss på Ellos hittar du allt inom mode, hem och skönhet för kvinnan mitt i livet. Vårt mål är att finnas till för att förenkla tillvaron och alltid ge våra kunder en positiv köpupplevelse. Du ska exempelvis alltid kunna lita på att vi har relevanta och attraktiva erbjudanden där du inte behöver kompromissa med hållbarhet eller klimatpåverkan. Snabba och enkla leveranser i kombination med smidiga returer är också något vi ser som självklarheter. Vi verkar för att skapa en trygg samhörighet. Hos oss ska du alltid känna dig välkomnad och inspirerad – oavsett vem du är.
Ellos
Written by the company
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4.5
Excellent
56K reviews
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The product is good quality
The product is good quality, luxury feel for the price. Delivery accurate. All that is important for good purchase was in place.
July 18, 2026
Very good product!
July 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It took few months to receive the post.
It took few months to receive the post.
However, the customer service used to respond promptly.
July 9, 2026
Reply from Ellos Sverige
Hi!
Thank you for taking the time to share your feedback.
We sincerely apologize for the long delivery time and understand how frustrating that must have been. At the same time, we're glad to hear that you had a positive experience with our customer service and that we were able to respond promptly.
Your feedback is important to us and helps us continue improving both our delivery process and our service.
Kind regards,
Samuel
Ellos-team
Good quality and fast delivery.
July 9, 2026
Ellos has agediscrimination
Ellos has agediscrimination. If you are 85 years and more you must
pay for the products immediately upon ordering them
I want t o see the product before paying it.
Ellos makes advertisement all the time for payment when you like. This is wrong! Discrimination!!!
June 26, 2026
Unprompted review
Reply from Ellos Sverige
Hello Birgitta,
Thank you for reaching out and for sharing your concerns with us.
We are very sorry to hear about your experience, and we understand your frustration. We take all feedback regarding our payment options and customer experience seriously.
Your comments have been noted and will be forwarded internally so that we can review how our payment methods are structured and ensure they work as well as possible for all our customers.
We appreciate you taking the time to contact us and help us improve our service.
Kind regards
Anna, Team Ellos
Satisfied Customer
Fast delivery and the rain coat was great quality and i got it at membership discount. What is there not to be satisfied about that?
June 22, 2026
Products were great and fast delivery
Products were great and fast delivery! Very happy!
June 24, 2026
Stop using elpy who take out also frack…
Stop using elpy who take out also frack and administration which doubles your bill .
Terrible service .
June 24, 2026
Reply from Ellos Sverige
Hi Ian,
Thank you for your review!
I’ve sent you a separate email that I kindly ask you to take a look at.
Have a great day!
Kind regards,
Linus, Ellos Team
Very comfortable to wear❤️
June 23, 2026
It's a brand I can trust that they will…
It's a brand I can trust that they will deliver high quality products.
Discounts are often super generous and the delivery process took a very short time.
June 21, 2026
Great quality clothes and good customer…
Great quality clothes and good customer support. Easy enough to make a return also.
April 2, 2026
Product met expectation
April 29, 2026
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