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Elliott Jarvis Cars Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff, noting how helpful and professional the team is during visits and test drives. Consumers also appreciate the smooth and stress-free purchasing process, highlighting that staff members answer all questions patiently without any sales pressure. Reviewers often highlight the high quality of the vehicles, which arrive clean, fully serviced, and ready to drive. People frequently mention thoughtful touches like fresh MOTs and special gifts that make buying a car a truly memorable occasion. Buyers consistently recommend this reliable dealership to others seeking trustworthy service and excellent customer care.

What people talk about most

Staff

People report positive experiences with staff, highlighting a friendly, professional, and completely... See more

Service

Customers consistently note positive experiences with service, highlighting a friendly and stress-free... See more

Product

Reviewers highlight positive aspects of product quality, describing vehicles as pristine, spotlessly clean,... See more

Customer service

Reviewers express high satisfaction and delight with customer service, noting that staff are exceptionally... See more

User experience

Customers had positive experiences with user experience, reporting a smooth and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we... See more

Company replied

Rated 5 out of 5 stars

I bought a blue Vauxhall zafira about 3 weeks ago I wanted to have sometime to drive the car around before leaving a review. I can honestly say that it was a 5 star experience from start to finish f... See more

Company replied

Rated 5 out of 5 stars

Just bought my first Abarth 595 Competizione from Elliott Jarvis Cars and honestly couldn’t be happier with the experience. From the first test drive they were so friendly which made me feel so at ea... See more

Company replied

Rated 5 out of 5 stars

I was lucky enough to purchase a car from these guys yesterday. Steve was totally amazing, from the the day I looked and test drove my Honda to the day of purchase. Steve could not do enough to help m... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Hyundai Dealer
  4. MINI dealer
  5. Motor Vehicle Dealer
  6. Volkswagen Dealer

About Elliott Jarvis Cars

Written by the company

Here at Elliott Jarvis Cars we want to provide you with a quality service that you can trust when purchasing your used car. With 45 years experience in the motor trade, we will put you at the heart of the process when buying your car, so that you can have complete confidence in your purchase with us. We are a family run business and understand the importance of having a car you can rely on and all our cars come with a multi-point check, 12 months MOT, 12 months AA Roadside assistance and a 12 month warranty as standard. WE WANT TO HELP YOU BUY THE CAR YOU WANT, NOT SELL YOU THE CAR YOU DON’T!!! FREE CREDIT CHECK SEE OUR STOCK

12 Month Warranty on all of our cars!

Complete Peace of Mind Package

Complete Peace of Mind Package
All of our Cars come with: 12 Months Warranty Premium Parts & Labour, 12 Months AA Breakdown Cover, Fresh Clean MOT, and a New Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(359)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

The team there are great, really friendly and a great easy experience. No pushyness, just a nice smooth process from start to finish.

August 28, 2026
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Reply from Elliott Jarvis Cars

Thank you for the great review and enjoy your lovely car.
Matt & Steve

Rated 5 out of 5 stars

Second car purchased from Elliott…

Second car purchased from Elliott Jarvis. Would definitely recommend.

August 18, 2026
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Reply from Elliott Jarvis Cars

Thank you for trusting us again with your car purchase, it was a pleasure to look after you.
Matt & Steve

Rated 5 out of 5 stars

Great Car Sales Garage

I was lucky enough to purchase a car from these guys yesterday. Steve was totally amazing, from the the day I looked and test drove my Honda to the day of purchase. Steve could not do enough to help me, this garage makes buying a car a pleasurable experience. Being a female looking for a car can be extremely stressful and unsure if what you are buying is suitable. Steve explained everything to me and gave me confidence in buying my new car. Totally recommend Elliot & Jarvis. Thank you so much Steve for your help, I love my Honda 🙂

July 30, 2026
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you so much for your lovely review Ros. It was an absolute pleasure and we are so pleased that you love your new car. Steve & Matt

Rated 5 out of 5 stars

Great company

Great company, amazing service, thank you guys 😁

July 22, 2026
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Reply from Elliott Jarvis Cars

Thanks Max for your kind review, we are pleased you are happy with our service. Have a great holiday !! Matt & Steve

Rated 5 out of 5 stars

Can't fault them excellent service from…

Can't fault them excellent service from start to finish they go above and beyond nothing is to much trouble for them would highly recommend properly the best experience I've had buying a car

July 9, 2026
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Reply from Elliott Jarvis Cars

Thank you John, we really appreciate your feedback, hope you are loving your new car. Matt & Steve

Rated 5 out of 5 stars

Supportive Unpressurised Sales

I called to confirm my interest in a car and made arrangements to visit for viewing and test drive. Arriving early was not a problem and the car was quickly moved into place and I was left to look over the car at my leisure with no heavy sales pressure. I then took the car for a drive around Plymouth to familiarise myself with it. A few warning lights appeared during the drive and these concerns were quickly eased as the trade plates were partially blocking the cars sensors. They were removed and I was taken out again in the car to ensure I was satisfied with the solution, which I was. I thoroughly recommend trying Elliott Jarvis if you are looking for a new motor.

July 1, 2026
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Reply from Elliott Jarvis Cars

Thank you Mick for your kind review. Our aim is to ensure that customers aren't pressurised and feel comfortable when purchasing a car, so we are really pleased that you feel this way. We hope you enjoy your lovely new car. Steve & Matt

Rated 5 out of 5 stars

Great service from Matt and Steve

Great service from Matt and Steve! Very friendly, non-pressure buying process. Best service I've had at a car dealers, it can be a right pain getting a new car but they made it very simple. Will be recommending them to all

June 1, 2026
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Reply from Elliott Jarvis Cars

Thanks for your review Fred, we very much appreciate it. Hope you are both enjoying the lovely new car. Matt & Steve

Rated 5 out of 5 stars

Just bought my first Abarth 595…

Just bought my first Abarth 595 Competizione from Elliott Jarvis Cars and honestly couldn’t be happier with the experience. From the first test drive they were so friendly which made me feel so at ease , Steve kept me updated and was really helpful and never pushy at all. The car drove beautifully and they serviced it, put a fresh MOT on it and valeted it before collection. They’ve have also organised a Kenwood Apple CarPlay installation for me next week which has made the whole process really easy and one thing less for me to worry about the Communication has been brilliant throughout and nothing has been too much trouble. Absolutely loving the car already — highly recommend 👍5 ⭐️⭐️⭐️⭐️⭐️
Mikala ..

May 16, 2026
Unprompted review
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Reply from Elliott Jarvis Cars

Many thanks Mikala for your lovely review, so pleased you love your amazing new car !!

Rated 5 out of 5 stars

Matt was brilliant throughout the…

Matt was brilliant throughout the process and delivered my car at the date given

May 13, 2026
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Reply from Elliott Jarvis Cars

Thank you Ade and it was a pleasure to look after you and your family, enjoy the car!
Matt & Steve

Rated 5 out of 5 stars

I bought a blue Vauxhall zafira about 3…

I bought a blue Vauxhall zafira about 3 weeks ago I wanted to have sometime to drive the car around before leaving a review.
I can honestly say that it was a 5 star experience from start to finish friendly honest guys I can honestly not recommend this garage enough.
I woukd like thank them fir the finer touches ribbon on car and bottle of Prosecco.

April 23, 2026
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for the great review and we hope we can help you in the future.
Matt & Steve

Rated 5 out of 5 stars

Outstanding

Outstanding. Cant recommend them highly enough. As a woman, going in to buy a car can be really intimidating, these guys made it a joy! Delighted with my car and the whole experience was quick and easy.

May 7, 2026
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Reply from Elliott Jarvis Cars

Thank you for the amazing review and it was a pleasure to look after you and help.
Enjoy your amazing car very well deserved and earnt!
Matt & Steve

Rated 5 out of 5 stars

Purchased Kia Sportage

Purchased Kia Sportage , great friendly service with no pressure sale , the car itself had a couple of issues I wanted sorted and the team did these without any problem , the car also came with clean mot , 12 months AA cover , and parts coverage, I would recommend Elliot Jarvis to all

April 16, 2026
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Reply from Elliott Jarvis Cars

Thank you Rob for your kind review ! So pleased you enjoyed your purchasing experience. Steve & Matt

Rated 5 out of 5 stars

Great car dealer

Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we had a minor problem post sale, they could not have done more to ensure it was dealt with quickly and painlessly. Highly recommended.

April 18, 2026
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Reply from Elliott Jarvis Cars

Thanks Tim for the great review and we pride ourselves on giving a great service. Enjoy your car.
Matt & Steve

Rated 5 out of 5 stars

2nd Highly Positive Purchase

I recently purchased another car from this dealership—my second time buying from them—and once again, I couldn’t be happier with the experience. Mark and Steve are fantastic: friendly, honest, and really easy to deal with.

Shortly after the purchase, a small issue became apparent, but it was handled swiftly and professionally with no hassle at all. Their aftercare and commitment to customer satisfaction really stand out.

I wouldn’t hesitate to recommend them and will definitely be back again in the future. Thanks guys for being simply awesome

February 16, 2026
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you Maddie for your review and for your second purchase from us. We really appreciated your business again and are so please you are happy with your new car. Steve & Matt

Rated 5 out of 5 stars

I bought my car over the phone from…

I bought my car over the phone from Matt, without viewing, mistake you may think, Not at all.
What a fantastic chap, and company to deal with.
100 % trustworthy , any issues are dealt with, without question, quickly and efficiently.
When I feel the need to replace my car, as I do get bored very easily, not the cars fault. I shall see what’s available with them first.
The very best dealer I have ever used, and in 53 yrs of driving, I’ve dealt with a few.
But honestly, if there is a car you like on there website, buy unseen, go for a test drive, you will NOT, be disappointed.

March 3, 2026
Unprompted review
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Reply from Elliott Jarvis Cars

Thanks Geoff for the amazing review and it was a pleasure to look after you and please stay in touch and if you need anything please do let us know.
Thanks
Matt & Steve

Rated 5 out of 5 stars

Matt & Steve are very friendly and…

Matt & Steve are very friendly and genuine guys, no hard sales just let you look around the car at leisure and answered any questions honestly, highly recommend buying a used car from this company.

April 24, 2026
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Reply from Elliott Jarvis Cars

Thank you Steve for your very kind review, we are pleased that you were happy with your experience and hope you love your new car. Matt & Steve

Rated 5 out of 5 stars

5 star service

I honestly wish I could give Matt and Steve more than 5 stars, my experience with them has been outstanding! I was after my very first car and after finding one I liked nothing has been too much trouble for them. Despite them being in Plymouth and me being in Liverpool they answered all my questions so quickly, set up a video call to show me the car, delivered it to my house and have just been so honest and friendly - a godsend for someone who is just starting out in the car world!
The car arrived exactly as described, so clean, so tidy, with all the paperwork and even a bottle of prosecco!
I cannot thank you both enough, I think I'll be getting all my future cars from you guys. Thank you Matt and Steve!

April 15, 2026
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you Louise and it was a pleasure to look after you, enjoy the car and good luck with your test.
Matt & Steve

Rated 5 out of 5 stars

*****

The service was outstanding
They were very helpful and guided me through the process. I got a years warranty and when I went to pick up the car it had a big red bow on it! And I got a bottle of bubbly!
Highly recommend anyone to purchase a car from this garage

April 17, 2026
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Reply from Elliott Jarvis Cars

Thanks Lisa we really appreciate the great review and we hope you enjoy your car.
Matt & Steve

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