Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Complete Peace of Mind Package
Cattedown Road , PL4 0RW, Plymouth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team there are great, really friendly and a great easy experience. No pushyness, just a nice smooth process from start to finish.
Reply from Elliott Jarvis Cars
Second car purchased from Elliott Jarvis. Would definitely recommend.
Reply from Elliott Jarvis Cars
I was lucky enough to purchase a car from these guys yesterday. Steve was totally amazing, from the the day I looked and test drove my Honda to the day of purchase. Steve could not do enough to help me, this garage makes buying a car a pleasurable experience. Being a female looking for a car can be extremely stressful and unsure if what you are buying is suitable. Steve explained everything to me and gave me confidence in buying my new car. Totally recommend Elliot & Jarvis. Thank you so much Steve for your help, I love my Honda 🙂
Reply from Elliott Jarvis Cars
Reply from Elliott Jarvis Cars
Can't fault them excellent service from start to finish they go above and beyond nothing is to much trouble for them would highly recommend properly the best experience I've had buying a car
Reply from Elliott Jarvis Cars
I called to confirm my interest in a car and made arrangements to visit for viewing and test drive. Arriving early was not a problem and the car was quickly moved into place and I was left to look over the car at my leisure with no heavy sales pressure. I then took the car for a drive around Plymouth to familiarise myself with it. A few warning lights appeared during the drive and these concerns were quickly eased as the trade plates were partially blocking the cars sensors. They were removed and I was taken out again in the car to ensure I was satisfied with the solution, which I was. I thoroughly recommend trying Elliott Jarvis if you are looking for a new motor.
Reply from Elliott Jarvis Cars
Always kept us updated and there was no hard sales pitch
Reply from Elliott Jarvis Cars
Great service from these guys. Would recommend to anyone :)
Reply from Elliott Jarvis Cars
Great service from Matt and Steve! Very friendly, non-pressure buying process. Best service I've had at a car dealers, it can be a right pain getting a new car but they made it very simple. Will be recommending them to all
Reply from Elliott Jarvis Cars
Just bought my first Abarth 595 Competizione from Elliott Jarvis Cars and honestly couldn’t be happier with the experience. From the first test drive they were so friendly which made me feel so at ease , Steve kept me updated and was really helpful and never pushy at all. The car drove beautifully and they serviced it, put a fresh MOT on it and valeted it before collection. They’ve have also organised a Kenwood Apple CarPlay installation for me next week which has made the whole process really easy and one thing less for me to worry about the Communication has been brilliant throughout and nothing has been too much trouble. Absolutely loving the car already — highly recommend 👍5 ⭐️⭐️⭐️⭐️⭐️
Mikala ..
Reply from Elliott Jarvis Cars
Matt was brilliant throughout the process and delivered my car at the date given
Reply from Elliott Jarvis Cars
I bought a blue Vauxhall zafira about 3 weeks ago I wanted to have sometime to drive the car around before leaving a review.
I can honestly say that it was a 5 star experience from start to finish friendly honest guys I can honestly not recommend this garage enough.
I woukd like thank them fir the finer touches ribbon on car and bottle of Prosecco.
Reply from Elliott Jarvis Cars
Outstanding. Cant recommend them highly enough. As a woman, going in to buy a car can be really intimidating, these guys made it a joy! Delighted with my car and the whole experience was quick and easy.
Reply from Elliott Jarvis Cars
Purchased Kia Sportage , great friendly service with no pressure sale , the car itself had a couple of issues I wanted sorted and the team did these without any problem , the car also came with clean mot , 12 months AA cover , and parts coverage, I would recommend Elliot Jarvis to all
Reply from Elliott Jarvis Cars
Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we had a minor problem post sale, they could not have done more to ensure it was dealt with quickly and painlessly. Highly recommended.
Reply from Elliott Jarvis Cars
I recently purchased another car from this dealership—my second time buying from them—and once again, I couldn’t be happier with the experience. Mark and Steve are fantastic: friendly, honest, and really easy to deal with.
Shortly after the purchase, a small issue became apparent, but it was handled swiftly and professionally with no hassle at all. Their aftercare and commitment to customer satisfaction really stand out.
I wouldn’t hesitate to recommend them and will definitely be back again in the future. Thanks guys for being simply awesome
Reply from Elliott Jarvis Cars
I bought my car over the phone from Matt, without viewing, mistake you may think, Not at all.
What a fantastic chap, and company to deal with.
100 % trustworthy , any issues are dealt with, without question, quickly and efficiently.
When I feel the need to replace my car, as I do get bored very easily, not the cars fault. I shall see what’s available with them first.
The very best dealer I have ever used, and in 53 yrs of driving, I’ve dealt with a few.
But honestly, if there is a car you like on there website, buy unseen, go for a test drive, you will NOT, be disappointed.
Reply from Elliott Jarvis Cars
Matt & Steve are very friendly and genuine guys, no hard sales just let you look around the car at leisure and answered any questions honestly, highly recommend buying a used car from this company.
Reply from Elliott Jarvis Cars
I honestly wish I could give Matt and Steve more than 5 stars, my experience with them has been outstanding! I was after my very first car and after finding one I liked nothing has been too much trouble for them. Despite them being in Plymouth and me being in Liverpool they answered all my questions so quickly, set up a video call to show me the car, delivered it to my house and have just been so honest and friendly - a godsend for someone who is just starting out in the car world!
The car arrived exactly as described, so clean, so tidy, with all the paperwork and even a bottle of prosecco!
I cannot thank you both enough, I think I'll be getting all my future cars from you guys. Thank you Matt and Steve!
Reply from Elliott Jarvis Cars
The service was outstanding
They were very helpful and guided me through the process. I got a years warranty and when I went to pick up the car it had a big red bow on it! And I got a bottle of bubbly!
Highly recommend anyone to purchase a car from this garage
Reply from Elliott Jarvis Cars
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.