Ellarose Reviews 

476
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Ordered a dress that didn’t fit, they sent me a second dress (for a processing fee) that also didn’t fit, but was totally different from the first dress. Now they want me to pay to return the items to... See more

Rated 1 out of 5 stars

Nothing like what was advertised poor quality material.Made very badly small sizes wouldn't wear it if it had fit it was so bad.It took about 10 days for delivery so didn’t arrive in time.Just saying... See more

Rated 5 out of 5 stars

I purchased the Bold Daily Shoulder Bag and it’s now my everyday bag. It looks stylish and feels durable. The quality is great and it matches the website photos exactly. Delivery was quick with clear... See more

Rated 2 out of 5 stars

It's a long delivery wait and the Quality of the product is not that great. I ordered a tankini but the material feels like it's not gonna last long at all and is not strong enough for my posture.


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2.7

Poor

TrustScore 2.5 out of 5

476 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 2 weeks

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2.7

All reviews

(476)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

£50 out of pocket

Ordered a dress that didn’t fit, they sent me a second dress (for a processing fee) that also didn’t fit, but was totally different from the first dress. Now they want me to pay to return the items to China which will obviously cost a fortune! Now £50 down and risk sending them back and lose more money, or keep two dresses that don’t fit! Do not buy from here.

September 3, 2026
Unprompted review
Rated 2 out of 5 stars

Bad Quality

It's a long delivery wait and the Quality of the product is not that great. I ordered a tankini but the material feels like it's not gonna last long at all and is not strong enough for my posture.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Products of poor quality

Products of poor quality, way too expensive. The return policy (directly to China) engages to expensive costs to be usefull. Straight to the trash!

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Retro dress …

Nothing like what was advertised poor quality material.Made very badly small sizes wouldn't wear it if it had fit it was so bad.It took about 10 days for delivery so didn’t arrive in time.Just saying please don’t use this site if you like good quality materials.

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. I bought several items including a bag that was damaged and cannot get a refund. They offered 30% for a product that I want to return. If you buy from them you will be disappointed because the items are cheaply made and they don't want to give you your money back. BEWARE!!

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

scam artists

I ordered a dress, it took a month to arrive. I used their size chart to pick a size, it turned up huge. I asked if I could send it back and reorder a smaller size, they then told me I could only have another size if I paid another £12.50. I then said I wanted a full refund as I knew the next dress wouldnt arrive in time and I refuse to pay out more money... they came back and said I could return it if I paid to return it to China and that I would only be refunded if it passed 'checks' basically I would never see that money again and if I did, it would be in over a months time. DO NOT use this awful company.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

I would not even give it 1 star

I would not even give it 1 star. Absolutely terrible and totally misleading advertising- the items are NOT what you see on the website in any way. They are made in china and cheap awful fabric badly made and nothing like what you think you ordered. Also took 3 weeks to arrive and refused to refund me, instead forced me to choose another piece of tat which then took 3 weeks and was just as cheaply produced as the first. I would not wear either ever. They use AI to respond and have no genuine interest or concern for their customers. Thieves.

July 23, 2026
Unprompted review

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