Des Kelly Interiors Reviews 

5,619
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 835 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful and knowledgeable, providing expert guidance and honest advice without applying any pressure during purchases. Consumers also appreciate the smooth and efficient fitting services, noting that the professional teams consistently leave homes spotless and complete installations seamlessly. However, some people mentioned experiencing frustrating communication issues with the after-sales support and unresponsive customer service departments when attempting to resolve unexpected problems. A few reviewers were not happy with minor installation flaws, such as damaged items or incorrectly fitted steps that required significant extra effort and time to fix properly.

What people talk about most

Staff

Customers had positive experiences with staff, praising the team for being exceptionally helpful and... See more

Service

People report overwhelmingly positive experiences with the customer service, highlighting knowledgeable and... See more

Product

Users describe positive interactions with product, highlighting well-organized stores stocked with quality... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful staff who make the planning... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my wife called into the Longmile Road Showroom today to look at carpet for our stairs. We spoke with Barry, who was very helpful and knowledgeable and he assisted us in making a choice. Af... See more

Company replied

Rated 5 out of 5 stars

Alan was amazing. He did a fantastic job all by himself throughout the whole house. He was extremely professional, polite, and helpful from start to finish. He left the place absolutely spotless, and... See more

Company replied

Rated 5 out of 5 stars

Very professional and knowledgeable team in the Swords store, Philip was our man, quick and smooth transaction, he helped us even with measurements in our new house, brilliant and kind, pure gentleman... See more

Company replied

Rated 5 out of 5 stars

We had a great experience using Des Kelly for putting new floors in our kitchen. Alan, who fitted the floors, was an absolute gentleman and truly went above and beyond for us. He identified a potentia... See more

Company replied


Company details

  1. Carpet Store
  2. Bedding Store
  3. Carpet Installer
  4. Flooring Store
  5. Furniture Store
  6. Wood Floor Installation Service

About Des Kelly Interiors

Written by the company

Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow. We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences. We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.

If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,619)

794 reviews in the last 12 months

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Rated 5 out of 5 stars

We visited Des Kelly Long Mile road for…

We visited Des Kelly Long Mile road for a bed for my son. As soon as we entered Mary approached us to ask if she could help. She talked us through the different options available to meet our needs. We were super impressed with her knowledge and excellent customer service. We purchased a bed for our son and looking forward to delivery in a couple of weeks.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased flooring for my…

I recently purchased flooring for my house from Des Kelly in Blanchardstown and had a great experience. Ross was extremely helpful, knowledgeable, and friendly throughout the process.

I visited a few flooring stores before making my decision, and Ross’s excellent customer service was one of reason I chose Des Kelly. A month later, I brought a friend who was also looking for flooring, and Ross was just as helpful with him.

Great service from start to finish.

September 2, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Tayfun

Thank you so much for your lovely review and for your feedback for Ross. We really appreciate you sharing this and for choosing us for your new flooring. We will be sure to share this along to Ross,he will be thrilled to see your kind words.

DKI Team

Rated 5 out of 5 stars

the great experience and easy deal…

the great experience and easy deal thank you to Ross look after us see you soon

September 2, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Cengiz

Thank you so much for your review and for feedback for Ross. We will be sure to share this along. He will be thrilled to see it.

DKI Team

Rated 5 out of 5 stars

Online purchase

Online purchase so can't comment on the stores. I was assisted by Daga and from the first enquiry to final purchase and delivery of my flooring, she could not have been any more friendly and helpful. Excellent customer service, I would happily recommend Des Kelly.

August 17, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Tricia

Thank you so much for your review and for your feedback for Daga. We really appreciate you taking the time share this and for choosing us for your new flooring.

DKI Team

Rated 5 out of 5 stars

Philip in Des Kelly's Swords was…

Philip in Des Kelly's Swords was extremely efficient and helpful from start to finish. I will definitely shop here again in the future. Also, the carpet fitters (Barry/Paul and Jason did an incredible job, fitting all of downstairs, stairs and landing in under three hours. Fantastic service overall. Thank you Ann Lawlor

July 23, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Ann

Thank you so much for your review and for your feedback regarding Phillip and our carpet fitting team. We really appreciate you taking the time to share this and for choosing us for your new carpets. We look forward to welcoming you back to store in the future.

DKI Team

Rated 5 out of 5 stars

What can i say!

What can i say, first time in store and needed help and was approached by a member of staff , she was very professional and helpful, i believe her name was mary. Thumbs up for advice and help, will defo be back , thank you

August 28, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi there

Thank you so much for your review. We are thrilled to see this and that Mary made your in store experience so good. We will be sure to share this along and we look forward to welcoming you back to store in the future.

DKI Team

Rated 5 out of 5 stars

Really nice experience in Des Kelly…

Really nice experience in Des Kelly Coolock. Great range of products and Katarina was really lovely to deal with and super helpful getting us what we needed.

August 29, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jenny

Thank you so much for your review and for your feedback on Katharina and on our product range. We really appreciate you taking the time to share this. We will be sure to share this along.

DKI Team

Rated 5 out of 5 stars

Keith from the coolock branch was very…

Keith from the coolock branch was very helpful, kind and informative. First time home owner so I don’t know much about carpets and he helped me pick the perfect carpet for my lifestyle and room. Really recommend him for any carpet needs in coolock!

August 28, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jessa

Thank you so much for your review and for your feedback for Keith. We really appriciate you taking the time to share this and for choosing us for your new carpets. We look forward to completing your installation.

DKI Team

Rated 5 out of 5 stars

I’m a delighted to have our floor…

I’m a delighted to have our floor fitted by Simon and Paul, their attention to details blew my mind. I’m so grateful I’ve got such skilled workers to fit my floor, I will definitely recommend Des Kelly Interiors,
Clay Farm Apt.

August 27, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Xiangging

Thank you so much for your review and for your lovely feedback for Simon and Paul. We really appreciate you taking the time to share this and for choosing us for your new flooring. We will be sure to share this along to Simon and Paul,they will be thrilled to see this.

DKI Team

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

August 27, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Gilly

Thank you so much for your 5 star review. We really appreciate it

DKI Team

Rated 5 out of 5 stars

Given good overview of products within…

Given good overview of products within our price range and then allowed time to tease through and make choices - seems like a well run store under manager Niamh and Sales person Aisling was a joy to deal with! Will be back

August 15, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Christy

Thank you so much for your your review and your feeedback. We really appreciate you taking the time to share this. We will be sure to let team Navan know of your kind words and we look forward to seeing you back in store in the future.

DKI Team

Rated 5 out of 5 stars

Mary just sold me a great mattress so…

Mary just sold me a great mattress so easy and straightforward and also very nice

August 24, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Ciara

Thank you so much for your review and your feedback for Mary. We really appreciate you choosing us for your new mattress.

DKI Team

Rated 5 out of 5 stars

Karl the fitter

Karl was amazing thank a mill

August 18, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jacqueline

Thank you so much for your review for Karl. We will be sure to share this along to him.

DKI Team

Rated 5 out of 5 stars

Seamless experience

Seamless experience. Great customer service and organisation from Keith with planning our Capet fitout. Looking forward to booking in for more. - Irene & Emer

August 22, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Irene and Emer

Thank you so much for your review and for your feedback. We really appreciate you sharing this and for choosing us for your new carpet. We look forward to welcoming you back to store in the future. 😊

DKI Team

Rated 5 out of 5 stars

Bought a respa from dermot from the…

Bought a respa from dermot from the dandyford store and had a great experience. Many thanks

August 21, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Philip

Thank you so much for your review and for your feedback for dermot. We really appreciate you choosing us for your new mattress.

DKI Team

Rated 5 out of 5 stars

Amazing job completed by Alan

Alan was amazing. He did a fantastic job all by himself throughout the whole house. He was extremely professional, polite, and helpful from start to finish.
He left the place absolutely spotless, and I honestly couldn’t be happier with his work. I can’t thank him enough — he made such a huge difference and truly made this house feel like a real home. I really appreciate all his hard work and would highly recommend him.

August 19, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Hafida

Thank you so much for this fantastic review and for the feedback for Alan. We are so happy to see this and we really appreciate you choosing us for your flooring. We will be sure to share this along to Alan,he will be thrilled to see it.

DKI Team

Rated 5 out of 5 stars

I was blown away by the attention

I was blown away by the attention, advice and patience I received on my two visits to the store. Rachel, Danny & Katrina work in tandem and are very customer focused. I went home yesterday happy with my order.

August 19, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Joan

Thank you so much for your wonderful review. We are so happy to see that your in store experience with Danny Katharina and Rachel went so well. We really appreciate you taking the time to share this.

DKI Team

Rated 5 out of 5 stars

Very professional and knowledgeable…

Very professional and knowledgeable team in the Swords store, Philip was our man, quick and smooth transaction, he helped us even with measurements in our new house, brilliant and kind, pure gentleman. And our wooden floors instalator Alan, huge experience, really high quality and performance, you want this man to do job for you. Highly recommend Des Kelly Swords😊 Thank you guys.

July 11, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Sebastian

Thank you so much for your lovely review. We are so happy to see that your in store experience with Philip and your installation with Alan went so well. We really appreciate you taking the time to share this and for choosing us for your new flooring.

DKI Team

Rated 5 out of 5 stars

Myself and my wife called into the…

Myself and my wife called into the Longmile Road Showroom today to look at carpet for our stairs. We spoke with Barry, who was very helpful and knowledgeable and he assisted us in making a choice. After looking at many different options we decided we would make a purchase. Barry ran through the order process in detail with us.
We would happily recommend Des Kelly interiors.

August 18, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Gerry

Thank you so much for your lovely. We are so happy to see that your in store experience with Barry was so positive and that you decided to pick us for your new flooring. We really appreciate it and we look forward to completing your installation.

DKI Team

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