Have NOT received my order or a Tracking number to check where the package is...this is very bad customer service. Please explain why this has not been attended to.
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See what reviewers are saying
The KN95 masks I ordered came in less than one week. I’m very happy with the product and the timeliness of processing the order. If there is anything I would change it would be just that an email be s... See more
I have made numerous purchases with this company and never was disappointed with the efficiency of processing my orders. All my items were carefully packaged and shipped fast. This is why I have r... See more
Always dependable... will make sure any issues that may arise are quickly resolved - be it shipping or product description. They will make sure clients are satisfied.
Company replied
Company details
Written by the company
Dental Deals Canada was founded in 2014 to provide a more affordable alternative to the "Big Guys." Dental Deals Canada uses a streamlined business approach to supply dentists with their most frequently used products at a fraction of the price they are now spending. We are able to be among the top players in the Canadian dentistry market due to our huge product assortment, reasonable costs, and excellent customer service. *FREE SHIPPING on orders $150 or more
Contact info
1881 Steeles Ave. West, Unit 328, M3H 0A1, Toronto, Canada
- 1-888-416-4668
- info@dentaldealscanada.ca
- dentaldealscanada.ca
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Have NOT received my order or a…
Have NOT received my order or a Tracking number to check where the package is...this is very bad customer service.
Please explain why this has not been attended to.
Easy to order from your website
The product is right for me
The product is right for me. It was delivered quickly AND it's cheaper than Amazon even with the shipping fee added.
Be careful this company
Received this email but still have not received order. Email twice and no reply. Worry about being scammed
Warehouse close to home
Warehouse close to home. Easy process picking up item. Staff friendly & professional.
I didnot receive for what i paid
on time quality products
Receiving a call to make sure that it…
Receiving a call to make sure that it was okay that an order would arrive later than the usual time was a nice touch.
Alginate Correct product
Correct product. Good price and very quick delivery. Very pleased.
Thank you.
order delay/cancellation
in JULY, I tried to order 2 boxes of:
Indicator 35 Soft Flat Trim TB Oral-B 12/Box
PG-80209882
(I have ordered them a number of times in the past with no difficulty)
I was told to expect them in 2 weeks.
I had not heard, so I tried to contact Dental Deals and ask about the status of the order.
BOTH contact phone numbers listed on the web page did NOT work!
finally managed to CHAT to a rep and was told that the order should be ready "next week" and was given an alternate contact number (Dental Brands For Less).
I called the number and they said the order was not ready but it "should be ready next week".
I was not contacted, so called again, only to be told that it "should be ready next week" AGAIN
called yet again the following week and the rep told me that they should have NEVER told me "it will be ready sometime next week" as they KNOW exactly when the order is supposed to be coming in...she checked and saw that it was STILL not available, so she said she would cancel the order.
I asked if the product was not available, why was it still listed on the web site?
she didn't know and would look into it.
shortly after, the listing was taken down.
so, curious, I recently checked to see if there was any update on the web site and the product was re-listed (at a MUCH HIGHER price).
I contacted the CHAT rep and asked it it was "in stock"?
I was told no.
I then explained about the previous attempt at ordering the product, only to be ignored and not given any answer/explanation.
as it turned out, it has worked out great because we have found another supplier that costs substantially LESS than Dental "Deals"
will NEVER use this "service" again.
Excellent Customer Service & Order Fulfillment
Order was quickly fulfilled the day it was placed and I received a telephone call informing me that the order was ready for pick-up. Picked-up the order on the same day at DDC's convenient warehouse location.
Reply from Dental Deals Canada
The website was easy to navigate and…
The website was easy to navigate and order the product we needed, the only thing I would change is there was one item that was back ordered but I don't know when it's supposed to be coming in. There was no reference to when it was coming in other than that it was a great experience.
fast delivery
Wonderful Service
Helpful and courteous staff, efficient turnaround, excellent prices! A pleasant experience from start to finish.
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