Dental Deals Canada Reviews 

150
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Have NOT received my order or a Tracking number to check where the package is...this is very bad customer service. Please explain why this has not been attended to.

Rated 5 out of 5 stars

The KN95 masks I ordered came in less than one week. I’m very happy with the product and the timeliness of processing the order. If there is anything I would change it would be just that an email be s... See more

Rated 5 out of 5 stars

I have made numerous purchases with this company and never was disappointed with the efficiency of processing my orders. All my items were carefully packaged and shipped fast. This is why I have r... See more

Rated 5 out of 5 stars

Always dependable... will make sure any issues that may arise are quickly resolved - be it shipping or product description. They will make sure clients are satisfied.

Company replied

Company details

  1. Dental Supply Store
  2. also in
  3. Business to Business Service
  4. Medical Supply Store

Written by the company

Dental Deals Canada was founded in 2014 to provide a more affordable alternative to the "Big Guys." Dental Deals Canada uses a streamlined business approach to supply dentists with their most frequently used products at a fraction of the price they are now spending. We are able to be among the top players in the Canadian dentistry market due to our huge product assortment, reasonable costs, and excellent customer service. *FREE SHIPPING on orders $150 or more


Contact info

3.9

Great

TrustScore 4 out of 5

150 reviews

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3.9

All reviews

(150)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

order delay/cancellation

in JULY, I tried to order 2 boxes of:
Indicator 35 Soft Flat Trim TB Oral-B 12/Box
PG-80209882
(I have ordered them a number of times in the past with no difficulty)
I was told to expect them in 2 weeks.
I had not heard, so I tried to contact Dental Deals and ask about the status of the order.
BOTH contact phone numbers listed on the web page did NOT work!
finally managed to CHAT to a rep and was told that the order should be ready "next week" and was given an alternate contact number (Dental Brands For Less).
I called the number and they said the order was not ready but it "should be ready next week".
I was not contacted, so called again, only to be told that it "should be ready next week" AGAIN
called yet again the following week and the rep told me that they should have NEVER told me "it will be ready sometime next week" as they KNOW exactly when the order is supposed to be coming in...she checked and saw that it was STILL not available, so she said she would cancel the order.
I asked if the product was not available, why was it still listed on the web site?
she didn't know and would look into it.
shortly after, the listing was taken down.
so, curious, I recently checked to see if there was any update on the web site and the product was re-listed (at a MUCH HIGHER price).
I contacted the CHAT rep and asked it it was "in stock"?
I was told no.
I then explained about the previous attempt at ordering the product, only to be ignored and not given any answer/explanation.
as it turned out, it has worked out great because we have found another supplier that costs substantially LESS than Dental "Deals"
will NEVER use this "service" again.

July 28, 2025
Rated 3 out of 5 stars

Your website information

Didn’t mention exclusions for purchase

April 20, 2025
Dental Deals Canada logo

Reply from Dental Deals Canada

Dear valued customer,
We will be happy to get some more information regarding this issue and resolve it to your satisfaction.

Rated 5 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and order the product we needed, the only thing I would change is there was one item that was back ordered but I don't know when it's supposed to be coming in. There was no reference to when it was coming in other than that it was a great experience.

April 14, 2025
Rated 5 out of 5 stars

Wonderful Service

Helpful and courteous staff, efficient turnaround, excellent prices! A pleasant experience from start to finish.

November 30, 2024

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