DMB Car Seats Reviews 

263
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, patient, and providing exceptionally helpful advice tailored to individual family needs. People deeply appreciate the warm and personable approach during appointments, which makes selecting and fitting the right car seat completely stress-free. Consumers consistently highlight the remarkably prompt delivery times, ensuring that essential safety products arrive quickly when needed most. Reviewers are genuinely happy with the outstanding product quality and the exceptionally thorough aftercare support that ensures children stay safe as they grow.

What people talk about most

Staff

People report positive experiences with staff, highlighting extremely helpful and knowledgeable service when... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation and delight with their... See more

Product

Customers consistently note positive experiences with product, expressing deep satisfaction and highlighting... See more

Customer service

Reviewers highlight positive aspects of customer service, noting first-class support and expert assistance.... See more

Delivery service

Users describe positive interactions with delivery service, highlighting super clear communication and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are more than happy with the lovely high back booster seat for our son. We had our very tall son’s axkid mini kid 4 installed by DMB car seats. I knew i’d definitely be purchasing our high back boo... See more

Company replied

Rated 5 out of 5 stars

Recently bought the Avionaut Cosmo from DMB Car Seats. Seat is perfect for our new born - really happy with purchase and reassured our wee one will be as safe as possible travelling in the car. I'm... See more

Company replied

Rated 5 out of 5 stars

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah... See more

Company replied

Rated 5 out of 5 stars

I couldn’t praise the service enough. When the seller realised I lived near to the dispatch address she contacted me and arranged for me to pick it up from there so from ordering it in the morning, I... See more

Company replied


Company details

  1. Baby Store

Written by the company

Retailing and advising on the safest car seats to keep your children as safe as possible for as long as possible. IOSH certified, face to face installation and appointments around the Aberdeen and Aberdeenshire area, taking the stress out of car seat shopping. Remote installations throughout the UK with free advise and aftercare with all purchases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

263 reviews

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5.0

All reviews

(263)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful customer service

Ordered the seat I wanted on a great offer. Contacted the store with a question about it and got an immediate response. The part I wanted wasn't in stock yet but they arranged to send it out within two weeks. Got it all delivered within a week. So pleased with the friendliness and service I got from here and will be recommending them!

September 1, 2026
Rated 5 out of 5 stars

Amazing service

Amazing service

Really recommend them they were away on holiday and we're still able to get it to me on time and kept me updated throughout the process

August 16, 2026
DMB Car Seats logo

Reply from DMB Car Seats

Thanks so much William for the lovely review. Deborah

Rated 5 out of 5 stars

I couldn’t praise the service enough

I couldn’t praise the service enough. When the seller realised I lived near to the dispatch address she contacted me and arranged for me to pick it up from there so from ordering it in the morning, I picked it up that afternoon. First class customer service!

August 6, 2026
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Reply from DMB Car Seats

Thank you so much Sarah. I'm so please we got you sorted quickly and you're happy with the new seat. Reach out any time for fit checks. Deborah

Rated 5 out of 5 stars

Really great service

Really great service. Very very quick delivery and helpful fitting advice via their Facebook group!

August 13, 2026
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Reply from DMB Car Seats

Thank you Terri. Im so glad you are happy with the service. Reach out at any time.Deborah

Rated 5 out of 5 stars

Highly recommend DMB car seats

Highly recommend DMB car seats.

We recently purchased a seat and the service & aftercare was excellent.

August 4, 2026
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Reply from DMB Car Seats

Thank you so much for the lovely review. Deborah

Rated 5 out of 5 stars

Great experience

Great experience, brilliant aftercare with a fit check to make sure everything was right. Thank you!

July 19, 2026
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Reply from DMB Car Seats

You're welcome Lily, glad you are happy with your new seat.

Rated 5 out of 5 stars

Super helpful!

Deborah could not have been more helpful, she answered all of my questions so quickly and is really knowledgeable. She helped me pick the best seat for our needs and offered fit checks for both of my children to make sure they were both comfortable and safe.
Thank you so much!

June 30, 2026
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Reply from DMB Car Seats

Thank you so much for the lovely review Lauren. Glad you guys were happy with the service. Deborah

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Always a quick response and super helpful!

July 2, 2026
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Reply from DMB Car Seats

Thank you so much for your lovely review.

Rated 5 out of 5 stars

Highly recommend!

So pleased with the help and support Deborah provided when we decided to go with extended rear-facing for our almost four year old - all our questions were answered and Deborah even travelled out to meet us nearer where we live and save us a bit of the journey!

June 18, 2026
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Reply from DMB Car Seats

Thank you for the lovely review Erin. I'm glad you got you guys all sorted and everyone was happy in their new seats. Deborah

Rated 5 out of 5 stars

Delighted with the avionaut max space for our very tall son…

We are more than happy with the lovely high back booster seat for our son. We had our very tall son’s axkid mini kid 4 installed by DMB car seats. I knew i’d definitely be purchasing our high back booster again through DMB, as his axkid was ideal and his little sister is now using this. Went for the avionaut max space this time, as our boy is very tall reaches height capacity for his axkid, the max space will give him maximum capacity for future. Delighted with this and the swandoo foot rest purchased. He’s very comfortable and I know i can ask for fitting advice at any time.

June 11, 2026
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Reply from DMB Car Seats

Thank you so much for trusting me with your kids car seats. I'm delighted you are all happy and comfy and set up for future travels.
Deborah

Rated 5 out of 5 stars

Excellent!

Second time buying a car seat from DMB car seats and second time being over the moon with the product, service and delivery. Highly recommend!

June 8, 2026
DMB Car Seats logo

Reply from DMB Car Seats

Thank you so much for your lovely review. Deborah

Rated 5 out of 5 stars

The help was very good and I was given…

The help was very good and I was given it then two options to choose from and then we tried them in my car to see if they all fitted and also if my Baby liked the car seat all the information given was very informative and I’m really happy with the experience

May 28, 2026
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Reply from DMB Car Seats

Thank you so much for the Lovely review Tamara. I'm glad we got you all sorted. Deborah

Rated 5 out of 5 stars

Incredible service and advice!

Deborah is so welcoming and so knowledgeable about the products she fits. There was no hard sell just advice about the pros and cons of each seat we tried.

She was fantastic with our son, getting him involved in all aspects.

Very impressed and just disappointed we hadn’t met with Deborah sooner!

No hesitation to recommend her for help with your car seats!

May 9, 2026
Unprompted review
DMB Car Seats logo

Reply from DMB Car Seats

Thanks so much Deborah for your lovely review. It was a pleasure.

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