Grip500.nl Reviews 

I ordered 4 tyres and selected a fitting garage recommended on their own website. After placing the order, the garage informed me that it was closed. I contacted customer service, and they agreed to change the delivery address. However, they then sent the tyres to a different address, and only 3 of the 4 tyres were delivered.

I had to contact the garage, the delivery company and Grip500 more than 10 times, wasting many unnecessary hours trying to resolve an issue that was not caused by me. When I still couldn’t collect the tyres, they even asked me to pay an additional delivery fee and said it was not their responsibility.

Very poor communication, organisation and customer service. I would not recommend this company.

26 aug 2026
Bestelnummer : NL-0826-11306

Useless service!

Very disappointing experience.

I purchased a set of tires from this company, but the quality was far below expectations. One tire became unusable after only two weeks, and the remaining tires developed serious issues within approximately two months of normal use.

When I contacted the seller regarding the problem, I expected professional customer support and assistance. Unfortunately, the company refused to provide any compensation and instead created additional obstacles. I was told that I had to arrange and pay for an independent manufacturer inspection myself, including the costs of shipping and analysis, before my claim would even be considered.

Rather than trying to help resolve the issue, the seller seemed focused on avoiding responsibility. The entire process was frustrating, time-consuming, and highly unprofessional.

Based on my experience, I cannot recommend this company. Customers should be aware that if a problem arises with their purchase, receiving fair and reasonable support may be very difficult.

Best price, fast delivery 🤩🤩🤩

Good tyres, delivered on time

Quality Mitas tyres with DOT4825 for top price and fast delivery .
Top!
Thnx!

Goede prijs en banden van minder dan een jaar oud (DOT code), maar de levering was te laat en ik werd niet geïnformeerd over de levering.

I ordered tires for delivery in the Netherlands and everything went perfectly. The order was delivered on time, communication was clear, and the whole process was handled very professionally. The tires arrived in excellent condition and exactly as described. Very satisfied with the service and smooth handling of the order. Highly recommended!

Good price , well informed, big choice, good delivery

Everything is good quality price

Thanks

Ordered the tire. Got wrong tire delivered. Sent the tire back. To get a refund shop asks for documents to prove address, because of nationality. They accept the money via iDEAL from Dutch account to Dutch home address, but to get money back you need to prove address to WISE bank, and go through their internal security process. The documents with personal information for their bank are supposed to be submitted through their customer-support site, not through some secure bank tool.

I should not be a target of security check of WISE bank, I'm not a WISE customer and should not dance for you to get money back. I should not be in this situation if you care a bit about customer experience.

Unfortunately they have other look-a-like online shops. Never order again.

Support ticket 2842370

I strongly do not recommend buying from this online shop. I placed and fully paid for an order, but no delivery details were ever provided. I contacted customer service to resolve the issue, but they were unable to give the necessary information about the delivery. After waiting five days for accurate updates, I decided to cancel the order. Nevertheless, the platform claimed that I was unavailable to receive the delivery, which was entirely their error. I did not receive a refund and was also charged a significant penalty.

[Read the edit text as well] Totally scammer website. They show a fast delivery date but they don't deliver any time soon. If you contact their customer service there will no response....

edit: One week after placing the order, I received the tires. The production date is 2606, which is a good point. Customer service reached out to me and said that if I wanted to return the tires, I would have to pay €30 for shipping, even though the delivery arrived four days later than the latest delivery date shown on their website. I ordered from Grip500 only because of their claim of faster delivery compared to competitors, but that turned out not to be the case for me.
I only looked at their overall review score here and did not go through the individual reviews, but later I realized that I was not the only one with this kind of experience.

In conclusion, you will get your tires, but do not rely on their expected delivery date.

After going to line up my wheels because I thought something went wrong moving my front wheels to the back and using the rear wheels for the new tires, my man at the line-up shop showed me he couldn't fix it. One tire was 4mm higher than the other. Trying to get back to grip500 NL website, the site will not load. I would really want to resolve this issue.

Fast delivery, good website and good prices.

Received top quality tyres and service. I would definitely recommend.

Excellent quality All season Michelin Cross Climate 2 delivered with DOT 5225. Delivery time was 3 days which was also excellent. Chat response I felt satisfactory because yes there was delay but looked they gave me excat info I needed with track trace and that went really well. Budget friendly shopping with good response. Real time delivery tracking via DPD also went really great. Luckily all 4 tyres got with zero hassle.

The delivery took a very long time, and I received the wrong tires.