Grip500.fr Reviews 

: -) Impeccable Merci

Merci grip 500

Good prices, and great service

Excellent service 👌🏻
Very cheap, very quick, and good quality, I will definitely be using grip 500 again and recommending

Simple rapide efficace

Best prices, great quality tyres and good delivery service

All good with my order

Excellente prestation, super accueil professionnel, excellente communication professionnelle.
Super check up de la moto de façon générale.

Quick delivery, good price and happy with the tires.

Not a recommended site.
I never received my tires; they made a return trip.
I didn't receive a phone call asking where to deliver the tires.
A month later, I was reimbursed with a €30 fee.
It's a rip-off.
Don't order anything from this site.

Ordering was simple and convenient. Can they add more products

Super Super 👍👍👍

Ordering was simple and convenient, with the tires arriving promptly in just 2 days. The products matched the description perfectly. I'll definitely be shopping at Grip 500 for my future tire needs.

They advertise at a good price, you buy yhem, and they cancel, but tires are still available, admittedly at a slightly higher price, you buy them again, they cancel again.
They look good on price but just mess you around all the time,
just don't bother wasting your time.

Warning! This website has serious issues. I was double-billed and, despite immediate cancellation attempts through chat, ticket, and email, they proceeded to ship the order and are charging a €30 return fee. Their website is unreliable, and their business practices are unacceptable. Save yourself the trouble and look elsewhere.

I ordered a rim. We received it damaged. The parcel was in bad shape and we wrote it when we received it.
It seems like it will be impossible to get a refund after 3 weeks because DPD and Grip500 don't want to.
DPD even went so far to say that the parcel was received intact although the receipt that they themselves provide has "damaged" written on it.

Fraudsters!

The company does not comply with Danish law and provides no customer service.

I bought 4 new tires three weeks ago, which were delivered by courier after a few days. When I unpack the tires, I notice large bulges and distortions in one of the tires. I immediately take pictures and send a written complaint to Grip500.

They reject the complaint, claiming that there’s nothing wrong. According to them, the bulges and distortions will straighten out when the tire is mounted. I contact our local tire fitter, who has a different opinion. He believes there is a risk that the tire cannot be properly balanced due to the bulges and distortions. The same feedback comes from another local workshop.

I write to Grip500 that we do not agree with their assessment, and I request a replacement tire. This is rejected, and I’m told that if I want to return anything, it will be at my own expense. I’ve now been arguing with them for nearly 3 weeks. They refuse to help and also won’t sell me a new tire as a replacement for the defective one. I have offered to have the tire mounted to see if they are right, with the understanding that they would send a new tire if they’re wrong. They simply refer to the fact that if the tire has been mounted, it can no longer be returned. Regardless of what we do, I have simply bought the 4 tires as they are, including the bulges and distortions.

Their customer service is not Danish, so all communication from their side has been done through Google Translate. They have been downright rude and unpleasant in their language towards me as a customer.

I cannot in any way recommend people to do business with them.

ZERO stars from here.

Disappointing Experience with Missing Delivery and Poor Customer Service
I ordered two tires from Grip500, and unfortunately, the experience has been very frustrating. The tires never arrived, and when I contacted Grip500 about the issue, they told me that the delivery company was responsible for the delay. However, after personally reaching out to the delivery company, they confirmed that the problem was with Grip500, not them.

Despite bringing this information to Grip500, the company has continued to deflect responsibility without providing a solution. It has been a frustrating back-and-forth, with no resolution in sight. I’ve asked for a clear deadline for either delivery or a refund, but have received no satisfactory response.

As a customer, I expected better communication and transparency, but instead, I’ve been left in limbo. I hope others have better experiences, but based on mine, I cannot recommend Grip500. If you're considering ordering, be prepared for potential issues with both delivery and customer service.