Grip500.fi Reviews 

897
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Super easy to place order, nicely packed rims were delivered. Moreover I got the rims delivered directly to one of the nearest tyre installation point, and then I had scheduled an appointment with th... See more

Rated 5 out of 5 stars

Excellent selection and prices. Shipped it to my local shop and everything went according to plan. Will buy my next set of tires here, for sure. Plus, I’ve been recommending Grip500 to all my friends.... See more

Rated 3 out of 5 stars

Tyres were good and under year from the production. Only problem was that they use gls to send these. It took 7 working days for one tyre and 11 working days for another tyre to be delivered. Been ord... See more

Company replied

Rated 4 out of 5 stars

The order was processed quickly and the product quality was good. However, one star was deducted from the rating because the carrier PostNord failed to deliver the shipment after I had contacted them... See more

Company details

  1. Tire Shop

Written by the company

GRIP500-tiimit sitoutuvat täysin tyytyväisyyteesi. Sivustomme takana työskentelee omistautuneita ammattilaisia, jotka työskentelevät tarkasti ja energisesti tarjotakseen sinulle optimaalisen palvelun. Olipa kyseessä kaupallinen tuki, jälkimarkkinointipalvelu, kirjanpito, maksuliikenne, logistiikka, IT-palvelut, markkinointi tai johto, jokainen työntekijä tähtää yhteen päämäärään: SINUN TYYTYVÄISYYTEESI. Olemme iloisia huomatessamme, että sivustomme saa suosituksia asiakkailtamme ja heidän uskollisuutensa todistaa menestyksestämme.


Contact info

4.2

Great

TrustScore 4 out of 5

897 reviews

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4.2

All reviews

(897)

157 reviews in the last 12 months

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Rated 1 out of 5 stars

I still haven't received my front tire…

I still haven't received my front tire that I ordered. I received one of the two tires I paid for, and now, I'm being asked how my experience was and to write a review. I would highly recommend looking else where if you want to actually get what you pay for. Don't waste your time or money.

May 1, 2026
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Reply from Grip500.fi

We are sorry to hear this. In some cases, an order is split into separate parcels due to transport constraints, which can mean the tires arrive at different times.

As your front tire still appears to be missing, please open a ticket with our service after-sales team via your customer account or contact form, including your order number, so they can investigate the shipment and provide a suitable solution as quickly as possible. We also appreciate your feedback, which helps us improve our service.

Rated 1 out of 5 stars

I've been waiting for delivery for…

I've been waiting for delivery for three weeks.

April 6, 2026
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Reply from Grip500.fi

We’re sorry you’ve had to wait this long—3 weeks is not the experience we aim for.

Delivery times can occasionally be extended due to transport incidents, network congestion, holidays or other unforeseen issues, but we’d like to check your shipment status urgently. If you haven’t already, please open a ticket via your secure customer area (or contact us through the online contact form/chat) with your order number so our after-sales team can investigate with the carrier and update you quickly. If you already have a ticket open, please share the ticket number here and we’ll prioritize it internally.

Rated 5 out of 5 stars

Excellent selection and prices

Excellent selection and prices. Shipped it to my local shop and everything went according to plan. Will buy my next set of tires here, for sure. Plus, I’ve been recommending Grip500 to all my friends.

March 31, 2026
Rated 1 out of 5 stars

AVOID THESE SCAMMERS!

Ordered tyres and attempted to cancel my order within 24 hours but just kept getting robots to chat with - no humans.
Wasted an entire day waiting for their "customer service" agents to reply - nothing.
Then, in the middle of the night I received an email that the tyres had been shipped.
Adding insult to injury, when I contacted the local installation firm they recommended, the firm said they'd never heard of Grip500 and weren't connected in any way with them!
I am filing a complaint with my bank to get monies refunded and tyres will be refused upon delivery. Tracking info states company is actually Best4Tires Berlin GmbH; company's phone is disconnected and their email link just reloads the page you're on.
AVOID THIS FIRM! THEY ARE NOTHING BUT SCAMMING ROBOTS!
(Guaranteed a robot will put a cut-and-paste 'reply' promising resolution... been hearing this for days now...)
UPDATE: finally heard from their elusive "customer service" department by email stating that (of course) the order has been shipped and cannot be canceled. Also my other available option would be to refuse to accept the delivery and be charged 30€ PER TIRE to return them. And guess what? They say, "let us know if you plan to refuse delivery" so they can charge my card again (they can't because I've had to close the card number I gave them to avoid being ripped off more by this unscrupulous firm).
Now I understand why they shipped them as 4 individual items instead of one; it's all part of their scam.
We live in the age of instantaneous communication; a company that stonewalls you and refuses to communicate until it's too late to do anything is doing so by choice.
Huge mistake giving these scammers my hard-earned money. Avoid them like the plague!
2nd UPDATE: one week into this nightmare and still being given the run-around by robots. Cut-and-pasted 'stock' email replies have been received; the only mail appearing to be actually written by a human being states that "someone has contacted you already" which is a LIE. These people are criminals, hiding behind robots while trying to rip you off. In my 70 years on this earth I've never had a more psychologically devastating purchasing experience. Attempting to deal with this company has left me physically and emotionally drained. I'm sure their chatbot will again give another cute reply, but THIS COMPANY SHOULD BE AVOIDED AT ALL COSTS!!!!!!!!!

October 30, 2025
Unprompted review
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Reply from Grip500.fi

Hello, thank you for sharing your experience. I'm truly sorry to hear about the difficulties you've encountered with our customer service and the issues with your order. We take your concerns seriously and want to resolve this matter as quickly as possible. Please open a support ticket through our secure client portal so that our after‐sales team can investigate your case in detail and provide you with appropriate assistance. Your feedback regarding the installation firm is also noted, and we will look into it. We appreciate your patience as we work to improve our service and address your concerns.

Rated 1 out of 5 stars

After fighting with them for a month…

After fighting with them for a month now I still don’t get any return addresses for the 13 year old tires. And is in Finland we have 14 days open by . Rightto return the tires . And I’m not getting my money back . Ended up getting new tires from a different dealer . Stay clear this is a scammer and fraud

September 2, 2025
Unprompted review
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Reply from Grip500.fi

We’re sorry to hear about your ongoing difficulties. It appears you haven’t received the return address details needed for your tires’ return, and we understand your frustration regarding the refund. In Finland, the 14‐day return policy does apply and our aim is always to process refunds promptly. Please contact our after-sales service by opening a ticket via your customer account so that we can escalate your case internally and work on resolving this issue as quickly as possible. Your feedback is important, and we truly regret any inconvenience caused.

Rated 3 out of 5 stars

The delivery was trible

The delivery was trible. The diversity is good. The prices are not cheap, are comparable with local store prices if they exist.

June 25, 2025
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Reply from Grip500.fi

Thank you for sharing your experience. We're happy to hear you appreciate our product variety and that our prices are competitive. We're sorry the delivery didn’t go as expected. If you haven't already, please contact our after-sales service via your customer portal so we can investigate this issue further and work on a resolution. Your feedback helps us improve our service.

Rated 5 out of 5 stars

Best Price, Fast Delivery and great collaboration with installation points

Super easy to place order, nicely packed rims were delivered. Moreover I got the rims delivered directly to one of the nearest tyre installation point, and then I had scheduled an appointment with them. Everything was super smooth and the guys were really fast in installing the tyres on the rims, checking the balance of the wheel and then installing it on the car.
No complaints. Super easy peasy,

April 18, 2025
Rated 5 out of 5 stars

Spot on

Great value, good, right and speedy delivery. spot on

I can recommend.

Pekka

December 2, 2024
Rated 1 out of 5 stars

I have not received my order

I have not received my order, the chat/ customer help - bot is not responding - even when I give the order id. It just says i need to open a customer support ticket.

I opened a customer support ticket and no update.

I did not get any order tracking code and the order is late already.

November 11, 2024
Unprompted review
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Reply from Grip500.fi

I'm sorry to hear about the difficulties you're experiencing with your order. Since you've already opened a customer support ticket, I'll ensure that your request is prioritized internally for a swift resolution.

Regarding the absence of an order tracking code, this is unusual as all orders should have one. Our team will investigate this issue as part of your ticket.

Thank you for your patience, and we aim to resolve this matter as quickly as possible.

Rated 2 out of 5 stars

The new tires were manufactured over two and half years ago

The new tires were manufactured over two and half years ago from the purchase date. Otherwise everything went well.

November 6, 2024
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Reply from Grip500.fi

Thank you for your feedback. We understand your concern regarding the age of the tires. We guarantee the quality of our tires through proper storage, and the performance is not affected before 10 years if stored correctly. If the tires are older than expected, we offer a discount or can arrange for a return for an exchange or refund. Please contact our customer service for further assistance.

Rated 3 out of 5 stars

Not installed yet

Not installed yet, but delivery was fast. Delivery company did not call, no text message, no signature was asked. They just dropped them off without informing me.

Tires are 11 months old, DOT 4423. Not great, but ok.

At first they looked like used tires and had to wash them before even considering installing them. They were very dirty. Scruffed and full of abrasion marks.

I have no doubt they are great tires and a good upgrade to previous ones.

October 11, 2024
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Reply from Grip500.fi

Thank you for sharing your experience. We apologize for the delivery without prior notification or signature, which is an anomaly and will be reported to the transport company. Regarding the condition of the tires, we ensure proper storage, but it seems there was an oversight. Please contact our service team to address any concerns about the tire condition. We appreciate your feedback and are committed to improving our service.

Rated 3 out of 5 stars

Tyres were good and under year from the…

Tyres were good and under year from the production. Only problem was that they use gls to send these. It took 7 working days for one tyre and 11 working days for another tyre to be delivered. Been ordering other companies during the years and longest time to get tyre has been 5 working days from europe.

August 23, 2024
Unprompted review
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Reply from Grip500.fi

Thank you for your feedback. We are glad to hear that you are satisfied with the quality of the tyres. We apologize for the delay in delivery and understand your frustration. We will take your comments into account to improve our shipping services. If you have any further concerns, please feel free to contact our customer service.

Rated 4 out of 5 stars

Car motor oil

Maybe the order could have arrived faster. The price was really good. The delivery arrived at the post office in neat condition.

May 14, 2024

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