Everything was made very easy. Installer was quick and friendly and showed how to use the system in easy to understand instructions. Arranging payment was easy too and the first six months were free.... See more
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For over 2 years since I got the alarm system installed at my home, it has always prompted me with appropriate alerts and on 2 occasions, it sounded alarms for small fire inhouse. Even alerted fire an... See more
Very happy with the Grand Alarms services. The installation was done when I bought my new house in 2021, since then the system is working perfectly fine ( both with wall monitor and aap). The custom... See more
I had some issues with my door bell camera , the technician went out of his way to help me ( sadly I cant remember his name ) The customer service he provided was beyond excellent
Company details
- #1 of 1 best companies in Security System Installer
Written by the company
Grand Alarms provides reliable security solutions with professional installation, smart home integration, and 24-hour monitoring, dedicated to protecting families and properties with trusted technology.
Contact info
9000 Keele Street Suite 12, L4K 0B3, Vaughan, Canada
- 416-657-2100
- socialmedia@grandalarms.com
- grandalarms.com
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Everything was made very easy
Everything was made very easy. Installer was quick and friendly and showed how to use the system in easy to understand instructions. Arranging payment was easy too and the first six months were free. I went on vacation and Grand Alarms made it simple to find out how best to proceed. I feel like I’m getting value for the money.
They came in time as promised ,and…
They came in time as promised ,and finished the work fast and professionally
I had some issues with my door bell…
I had some issues with my door bell camera , the technician went out of his way to help me ( sadly I cant remember his name )
The customer service he provided was beyond excellent
Reliability and consistency in service
For over 2 years since I got the alarm system installed at my home, it has always prompted me with appropriate alerts and on 2 occasions, it sounded alarms for small fire inhouse. Even alerted fire and police department, who came rushing to help.
Great customer service and experience
Great company to be with!!!
We’ve been customers for many years
We’ve been customers for many years. Issues dealt with in a timely and appropriate manner.
Very happy with the Grand Alarms…
Very happy with the Grand Alarms services. The installation was done when I bought my new house in 2021, since then the system is working perfectly fine ( both with wall monitor and aap).
The customer care is always very friendly and helpful.
Great service
We were referred to try out the company…
We were referred to try out the company and it’s been great. They are available to answer any questions and help with any trouble shooting and questions.
Thanks
Doorbell
Doorbell connection takes a a bit too long, and sometimes can’t hear properly from inside or outside.
Thanks for the great service!
Good service and on time.
The operator clearly defined the next…
The operator clearly defined the next steps for the list of connection with the doorbell camera.
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