Giftbox Boutique Reviews 

14,472
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and wonderful product quality, noting that online orders arrive promptly and are always beautifully packaged. People also find the website very easy to use for customizing thoughtful gifts, making it simple to send special surprises to family and friends. However, some people mentioned minor drawbacks regarding specific product selections or smaller box sizes that felt slightly less impressive. Reviewers also noted that certain items might not suit everyone's personal taste or that requested delivery dates were occasionally missed by a couple of days.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping, careful... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that ordering is very... See more

Service

Clients share positive opinions on service, highlighting fast and reliable delivery, thoughtfully curated... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the excellent products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Giftbox boutique is our go-to for sending out client gifts, their boxes are always so well received and the contents are so thoughtfully curated and presented. We love the way you can add little "extr... See more

Company replied

Rated 5 out of 5 stars

I sent two gift boxes recently to two professional contacts who had helped me a lot, one in Christchurch and one in Auckland. The boxes arrived promptly, and I got excited phone calls from both recipi... See more

Company replied

Rated 5 out of 5 stars

I've ordered so much from here and I'm never disappointed! Always so beautifully presented and well packaged. Great to see there is option for an extra large box too! Super fast delivery all the time... See more

Company replied

Rated 5 out of 5 stars

Easy to use website and also customised orders and delivery instruction. I had to ring and got a friendly staff member that was very helpful and kind. The gifts were amazing from the feedback I got an... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. also in
  3. Candy Store
  4. Confectionery
  5. Food Products Supplier
  6. Gift Basket Store
  7. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,472)

1,824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go to for gifts!

I've ordered so much from here and I'm never disappointed! Always so beautifully presented and well packaged. Great to see there is option for an extra large box too! Super fast delivery all the time as well.

October 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you so much for your continued support.

We truly value your loyalty, and it means so much to us that you keep coming back and trust us time and time again. We're also glad to hear that you've never been disappointed and that you love the presentation and packaging. It's also wonderful to hear our speedy delivery makes things even easier. :)

Kind regards,
Amy

Rated 4 out of 5 stars

Great service

Great service , but delivery was left in the sun and the parcel had chocolate in it , otherwise very satisfied with the service and recipient was happy

October 15, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely feedback and review.

We're pleased to hear you were happy with our service and that the recipient enjoyed their gift.

We're also very sorry to hear the parcel was left in the sun, particularly with chocolate included. We'd really appreciate it if you could get in touch with us to let us know whether the chocolate was affected in any way, as we'd love to look into this further.

Thank you again for your feedback and support.

Kind regards,
Amy

Rated 5 out of 5 stars

Excellent service and very helpful with…

Excellent service and very helpful with information as to adding extra pieces to the box .Parcel delivered on time and recipient loved it .

October 15, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear you found our team helpful when adding those extra special touches to your gift box.
It’s wonderful to know the parcel arrived on time and that the recipient loved it.
We really appreciate you choosing Giftbox Boutique

Warmest regards,
Hine

Rated 5 out of 5 stars

Good combinations of products

Found the combination I wanted to send at a reasonable price. Fast delivery too.

October 21, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your kind review.
We’re so pleased to hear you found the perfect combination for your gift at a great price and that it arrived quickly. We love making gifting easy and enjoyable, and really appreciate you choosing us

Thank you again for your support,
Hine

Rated 5 out of 5 stars

I am always happy with the delivery and…

I am always happy with the delivery and choices but disappointed in the tiny boxes they now come in
They make the gift look a bit too budget unfortunately
Thanks

October 22, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi Cathy,

Thank you for your continued support and for sharing your thoughts with us.
We’re pleased to hear you’re happy with our delivery and product selection, and we appreciate your comments regarding the packaging. I understand Andy has been in touch and has been able to sort this out for you for next time. We really appreciate you giving us the opportunity to put things right and look forward to making your next experience a great one.

Thanks again for your understanding,
Hine

Rated 5 out of 5 stars

This is my go to gift service

This is my go to gift service. My in-laws live a few hours away and this service allows me to send gifts for birthdays and Mothers Day and Fathers Day. The boxes are stunning and there is so much choice. I have sent such a range of boxes and they are always so happy when they receive them.

September 2, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review.
We absolutely love hearing that we’re your go-to for gifting your in-laws. It’s lovely to know our gift boxes help you celebrate those special occasions, even when you’re a few hours apart. We’re so pleased they’ve enjoyed the variety of gifts you’ve sent and that each delivery brings a smile. Your continued support means so much to us.

Thanks again for making us part of your special occasions

Warmest regards,
Hine

Rated 5 out of 5 stars

Ordering off the website is quick &…

Ordering off the website is quick & easy. Giftboxes are stunning.

October 15, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear you find our website quick and easy to use and love the look of our gift boxes. We put a lot of care into making each box special, so it’s wonderful to hear they’ve made such a great impression.
Thanks for choosing Giftbox Boutique.

Kindest regards,
Hine

Rated 5 out of 5 stars

My 3rd Year Ordering

I order from Giftbox Boutique every year, and I'm always impressed by the careful packaging and prompt delivery. Thank you! 😊

October 22, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review and for choosing us year after year! We’re delighted to hear you’re consistently happy with the careful packaging and prompt delivery. Your continued support means a lot to us, and we look forward to helping you with your gifting again next year!

Wishing you all the best,
Hine

Rated 5 out of 5 stars

Excellent service

Easy to use website and also customised orders and delivery instruction. I had to ring and got a friendly staff member that was very helpful and kind. The gifts were amazing from the feedback I got and recipients very grateful. Excellent service, will definitely use gift box boutique again. Thank you

October 14, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review.
We’re delighted to hear you found our website easy to use and that we could help with your customised orders and delivery instructions. It’s lovely to know our team made such a positive impression and that your recipients were so happy with their gifts.

We really appreciate your kind words and look forward to helping you with your next gifting occasion.

Hine

Rated 5 out of 5 stars

Great products

Great products. Nice packaging. Quick delivery.

October 21, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear you were happy with the products, packaging, and speedy delivery.
We really appreciate your support and hope to help you with another special gift soon.

All the best,
Hine

Rated 5 out of 5 stars

Mint service and product

Mint service, priduct and delivery all easy stsrt to finish 👌

October 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for taking the time to send through your positive review and feedback.

We appreciate it :)

Kind regards,
Amy

Rated 5 out of 5 stars

Consistently great gift boxes

Consistently great gift boxes, my clients are always very happy to receive these!

October 13, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your positive review and feedback.

We're glad to hear your clients love receiving their gift boxes and appreciate your continued support. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Stunning gift box to receive for my…

Stunning gift box to receive for my birthday from my very dear friend.
Excellent quality products and a little of everything beautifully packaged. Definitely a cut above the normal gift boxes.
A+A+A+❤️🩷💜

October 13, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your beautiful review.
We’re delighted to hear you loved your birthday gift box and enjoyed the quality and variety of products. It’s wonderful to know the presentation made it feel extra special, especially coming from a dear friend. We put a lot of care into our gift boxes, so it means a lot to hear yours stood out

With appreciation,
Hine

Rated 5 out of 5 stars

Return Customer

I am a return customer and once again Giftbox Boutique did not disappoint.
Item was dispatched super quick and the recipient loved the gift.

October 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review and for choosing us again.
We’re thrilled to hear we didn’t disappoint and that your gift was dispatched quickly and loved by the recipient. It means so much to have your continued support, and we look forward to helping you surprise someone special again soon!

Thank you,
Hine

Rated 5 out of 5 stars

Easy

Easy, fast and great options

October 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your positive review and feedback, we appreciate it. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Hassle free process

Ordering was easy, delivery was quick and the receiver loved her gift box. Wouldn't hesitate to order again or recommend! Thank you x

October 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your positive review and feedback.

We're glad to hear your recipient loved their gift box. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, and efficient.
Love the Kiwiana packaging
Will recommend the Giftbox Boutique

October 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for taking the time to send through your positive review and feedback, it's greatly appreciated. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Delivery is on time which I find really…

Delivery is on time which I find really important. Package is presented lovely

October 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for taking the time to send through your positive review.

We’re glad to hear that your order arrived on time and that you loved the presentation. :)

Kind regards,
Amy

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