Giftbox Boutique Reviews 

14,471
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and wonderful product quality, noting that online orders arrive promptly and are always beautifully packaged. People also find the website very easy to use for customizing thoughtful gifts, making it simple to send special surprises to family and friends. However, some people mentioned minor drawbacks regarding specific product selections or smaller box sizes that felt slightly less impressive. Reviewers also noted that certain items might not suit everyone's personal taste or that requested delivery dates were occasionally missed by a couple of days.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping, careful... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that ordering is very... See more

Service

Clients share positive opinions on service, highlighting fast and reliable delivery, thoughtfully curated... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the excellent products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Giftbox boutique is our go-to for sending out client gifts, their boxes are always so well received and the contents are so thoughtfully curated and presented. We love the way you can add little "extr... See more

Company replied

Rated 5 out of 5 stars

I sent two gift boxes recently to two professional contacts who had helped me a lot, one in Christchurch and one in Auckland. The boxes arrived promptly, and I got excited phone calls from both recipi... See more

Company replied

Rated 5 out of 5 stars

I've ordered so much from here and I'm never disappointed! Always so beautifully presented and well packaged. Great to see there is option for an extra large box too! Super fast delivery all the time... See more

Company replied

Rated 5 out of 5 stars

Easy to use website and also customised orders and delivery instruction. I had to ring and got a friendly staff member that was very helpful and kind. The gifts were amazing from the feedback I got an... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. also in
  3. Candy Store
  4. Confectionery
  5. Food Products Supplier
  6. Gift Basket Store
  7. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,471)

1,824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Promptly delivered

Promptly delivered and it was perfectly wrapped making it look extra special. Great selection of goodies that would suit almost anyone. Highly recommend

October 28, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review! We're delighted to hear your order arrived promptly and that you loved the presentation and wrapping. We put a lot of care into making each box feel special, so it's lovely to hear that it made a great impression. We're also glad you enjoyed the selection of goodies. Thank you for recommending us!

Kind Regards,
Georgia-Ellen

Rated 5 out of 5 stars

From order to delivery was perfect and…

From order to delivery was perfect and products are brilliant

October 28, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review! We're so happy to hear that everything went smoothly from ordering through to delivery and that you're happy with the products. It's wonderful to know you had such a positive experience with us!

Kind Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived fast

October 21, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review! We're glad you found the ordering process easy and that your order arrived quickly. We really appreciate you choosing us and hope to help you again soon!

Kind Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Staff were so kind and helpful…

Staff were so kind and helpful throughout the process. My friend who received the box was so happy with the amazing selection of goodies as well!

October 21, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review! We're so pleased to hear that you found our team kind and helpful throughout the process. It's wonderful to know your friend loved the selection of goodies in their box. We really appreciate you taking the time to share your experience with us.

Kind Regards,
Georgia-Ellen

Rated 4 out of 5 stars

As the receivers delivery address was…

As the receivers delivery address was in Matamata I had googled gift box deliveries Matamata and thought I was dealing with Giftbox Boutique in Matamata itself so I was quite surprised to find out after phoning when the delivery hadn't arrived that Gift Box was in Whangarei! Aside from the delay in it getting to the recipient I was very impressed with the communication. Thank You. Eventually the parcel was received and they were very happy with it!

October 28, 2026
Rated 5 out of 5 stars

Was able to specify mire suitable…

Was able to specify mire suitable delivery date and worked perfectly

October 28, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review! We're so pleased to hear that you were able to arrange a more suitable delivery date and that everything worked perfectly. We really appreciate you taking the time to share your experience with us.

Kind Regards,
Georgia-Ellen

Rated 5 out of 5 stars
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review! We're delighted to hear you enjoyed our selection and found our team friendly. We really appreciate your support and hope to assist you again soon.

Kind Regards,
Georgia-Ellen

Rated 5 out of 5 stars

So convenient!

Efficient and quick delivery and the recipient enjoyed the goodies! Thank you!

October 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review!

It's wonderful to hear that your delivery arrived quickly and, even better, that the recipient loved their goodies. We hope it made their day a little more special!

Kind Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very professional & fast friendly…

Very professional & fast friendly service, great selections too

October 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely review.

We're so pleased to hear you were happy with our service and found the team friendly and professional. It's also great to know you enjoyed our selection of gift boxes.

We really appreciate you taking the time to share your experience and thank you again for your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable service

October 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your positive review, we appreciate it!

Kind regards,
Amy

Rated 5 out of 5 stars

Gift box Boutique have been a pleasure…

Gift box Boutique have been a pleasure to deal with fast shipping and responsive when communicating with them. Many thanks for my orders

October 27, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely review.

We're so pleased to hear you've had such a positive experience with us. It's wonderful to know you were happy with our fast shipping and communication.
We really appreciate your continued support and thank you for choosing Gift Box Boutique for your orders. We look forward to helping you again soon.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

The gift box arrived in great time and…

The gift box arrived in great time and was well received by the recipient. Easy ordering.

October 27, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely review.

We're so pleased to hear the gift box arrived promptly and was well received by the recipient. It's also great to know you found the ordering process easy.

We really appreciate you taking the time to share your experience and thank you again for your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Plenty of options and quick to send out…

Plenty of options and quick to send out the gift boxes. I didn't get to see them, but they were happy recipients.

October 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely review.

We're so pleased to hear you enjoyed the range of options available and that your gift boxes were sent out promptly. It's wonderful to know the recipients were happy with their gifts.

Thank you again for taking the time to share your experience and for your support. We really appreciate it.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Great experience

Great experience

October 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your positive review, we appreciate it!

Kind regards,
Amy

Rated 4 out of 5 stars

Simple to use website

Well-presented boxes. Simple to use website. Easy ordering process. Delivery was several days before requested date.

October 6, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your lovely feedback and review. We're glad to hear you found our boxes well-presented and our website easy to use and order from.

We're sorry the delivery arrived earlier than your requested date. While we always do our best to accommodate preferred delivery dates that are chosen, unfortunately, courier delivery dates cannot be guaranteed due to the timeframes they provide.
Your order left us on Thursday, meaning the earliest possible delivery was Friday, with the latest expected delivery being Monday, as weekends are not counted as business days for courier deliveries. It also would've been labelled with a please do not open me until your recipient's birthday in the instance of it arriving early.

We appreciate your understanding and thank you for choosing us. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Superior quality

The quality of the gift and the contents is excellent.
They look amazing and clients are always overwhelmed.

October 25, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you so much for your wonderful feedback and review.

We're glad to hear that you're happy with the quality and presentation of our gifts. It's lovely to know they make such a great impression on your clients and that they're always so well received.

We truly appreciate your continued support. :)

Kind regards,
Amy

Rated 5 out of 5 stars

My go to for gifts!

I've ordered so much from here and I'm never disappointed! Always so beautifully presented and well packaged. Great to see there is option for an extra large box too! Super fast delivery all the time as well.

October 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you so much for your continued support.

We truly value your loyalty, and it means so much to us that you keep coming back and trust us time and time again. We're also glad to hear that you've never been disappointed and that you love the presentation and packaging. It's also wonderful to hear our speedy delivery makes things even easier. :)

Kind regards,
Amy

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