Amala Health Reviews 

First of all, I absolutely love & believe in this product! The days I don't take it, I NOTICE! My body notices! Moving forward to my current situation, I needed to pause my subscription, due to financial reasons. I wasn't aware there was a 60 day delivery option. Most likely because I didn't look in it. Anyhow, I simply asked for a pause. The responses I received were absolutely empathetic to my situation. Shair acknowledged it in such a supportive way that made me feel like an appreciated customer! I absolutely love & value that in a company! I highly recommend Amala Health Prime Cell H2 because it works & the company genuinely cares about your experience! It's a company, I'd work for!

Great service

Usman was able to help me with my concerns about my health and cancelling my subscription of Prime cell H2O because it wasn't the right product for me. He was very polite and supportive with my situation. Thank you for everyone on the customer service team for reaching back so quickly.
Sincerely,
Barbara Velasquez

Your packages arrived when you said they would
The tablets worked Ok for the first 2 weeks and then I started having problems like upset tummy & Dhiarrohea
So I have had to stop using your product

Fast response, no messing around

Actually your product is good. It dissolves really quickly.
I had another product that did not perform nearly as well.
At the moment I have enough to last me a while. So having it on repeat subscription is not essential
Thanks
Louise Pinkston

Angelica was a saving grace for getting my order refunded and figured out. She was kind, helpful, and responded quickly.
Excellent Customer Service!!

I was very upset with this company when they did not hold up the their refund policy and give me a refund for the health issues I had with their product. Be careful when ordering from companies not in the USA.

They try to make you take a lower amount just to close your case and if you are lucky (less shipping of course) or return their product for a full refund of what you actually paid and you have to pay the return shipping (which is NOT that cheap). Hope this makes sense.
It happened to work out for me that even after paid the return shipping, I got 85% of what I spent.

After 25 emails (back and forth) I finally got the information and return form to send it back. It then took about 17 days for the package to make it back and Angelica was there to get my return and help me with my refund and now my case is closed...
Thank God !!!

I cannot say that this is a bad product just because it did not work for me, I am just very upset with their principles and the way they make you jump thru hoops to make a return. Felt to me like I was being offered a carnival deal.....Accept this or let's try this offer, etc. Not Good Business !!

If you pay $99.99 for something and have a problem, you should receive a $90 refund-No Problem like your ad states. If it is something like a medicine or supplement, it should be destroyed as well.
I can only hope that my returned product will not be resold.

Dispute was resolved quickly
Thank you

You had a product advertised on FaceBook. I'd seen your ad once before. Just this morning, I ordered a similar product from a different website that I used all the time. Your order process had an upsell that I watched, and I waited for the skip button below, and nothing showed below the video. So, couldn't get to the confirmation. I then sent a contact message through your website. I received a call on my home phone from VEN to ask a few question about how I intend to use the product. He wanted to know if I wanted the upsell product. I said that I just wanted to skip it because I already have beet root and CoQ10 in my cupboard. He gave me his name and told the phone number where to call back. That checked with the phone number from a later email I received from the confirmation of my order.

Great response and no hassles. Thank you 😊

Angelica was very polite with our emails. I requested my subscription to be canceled. She requested my order number and email address. The next email confirmed it was canceled. I appreciate her time and effort. Also, she fulfilled my request without trying to talk me out of it.

I asked for a change in service and they got back to me right away. Thank you

I ordered a 5 month supply May 11. My order was received May 20. I received a subscription renewal notice that went to junk mail on June 4. I found it on June 11. I replied back and asked them to cancel the order & cancel the subscription. No reply. 6/15-Your order is on the way. I replied and asked for a refund again and to cancel the subscription. On July 3, I received yet another email saying my subscription was renewed. I again replied I AM NOT INTERESTED. CANCEL. Again, the order was shipped. I called today to get this straightened out and was informed that "they didn't receive ANY of that correspondence, even the ones I directly replied to that were sent to me from their company. Now, they say I must return the unused products to their warehouse in Asia and pay shipping & customs charges, even though the product shipped from TX. They will not give a full refund as stated on their website. Their alternative to me returning the product is to offer a 30% refund of the cost, less shipping charges of $16 each shipment. The shipping was also supposed to be free. So, out of about $300, they are offering $72 refund. The subscription was a bunch of crock as well as the "full refund" if not satisfied in 90 days. In addition to all of this, the product makes the water taste dirty. Not even adding lemon to the water helped. I'm extremely frustrated! I would give them a 0 star if it were allowed.

I like that you have me on auto refills but don’t need it EVERY month. I would appreciate an email several days BEFORE the product is shipped. TIA

very satisfied with this company!

I endured a lengthy sales pitch regarding improving eGFR numbers and in a desperate attempt to improve my numbers, I proceeded to order this product. After entering all my payment information I was directed to another page which did not once mention CKD. I was told to stay on that page so I would not lose my “free gifts”, then shortly after the video quit working! Today I found that the order went thru even though I did not complete the transaction! I feel like I have been scammed!

very helpful, polite and took care of business!

Quick about getting back to me about canceling my order.