I'm hoping I don't have to deal with issues related to cancelling the subscription. I cancelled and the next day got an email about my shipment coming. I was not happy with that but now have been assu... See more
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Company details
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Ritual Labs makes Happy Liver, a premium liver support supplement built on clinically studied ingredients at real doses. Our ingredients are held to high quality and purity standards. We built Happy Liver for people who care about what goes into their supplements and want a formula they can actually trust. Every Happy Liver formula is made with full label transparency, third-party tested for purity and potency, and contains no proprietary blends, no fillers, and no underdosed ingredients. We believe people deserve to know exactly what they're putting in their body, down to the milligram. Happy Liver combines high-potency milk thistle standardized to 80% silymarin, N-Acetyl-Cysteine (NAC), and choline to support healthy liver function and the body's natural detoxification processes. At Ritual Labs, our mission is to help our customers feel their best by supporting one of the most important organs in the body, and one of the most overlooked. The liver works around the clock to process everything we eat, drink, and absorb, yet most people never think to support it. We built Happy Liver to change that.
Contact info
United States
- support@rituallabs.shop
- rituallabs.shop
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
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You listened to your customers
You listened to your customers. That's a big deal to me.
The verdict is still out on Happy Liver, I need more time.
Thank You
The product noticeably reduce bloating
The product noticeably reduce bloating. Customer service is excellent.
I was really glad when Routine came out…
I was really glad when Routine came out with a leave- in conditioner because I use it on the days that I don't wash my hair. I wet my hair and spray it in and blow dry my hair. It smells really good too!
Product is good but pricing is too high…
Product is good but pricing is too high for my fixed income.
I do appreciate the quick response and…
I do appreciate the quick response and especially the information about a refund.
Communication with this online company…
Communication with this online company has been the worst I have ever encountered. Numerous emails sent to adjust orders / frequency of orders, and then eventual cancellation of subscription have all gone unanswered. There is no follow up, and even trying to follow through on their provided "links" has been a logistical nightmare by todays e commerce standards.
No physical phone number to call.
Three bottles sent on 1st order which in theory should last 3 months. You are automatically sent 2 bottles the following month and thereafter. No confirmation / reply back when you try to cancel the next order. No reply back when you try to put future auto orders on hold. No reply back when you cancel the subscription.
A absolute nightmare and a rabbits warren of a website to navigate.
Do Not Order From This Company.
You were late on a delivery and I was…
You were late on a delivery and I was running out of pills, but you sent me another order completely free of charge and it arrived just in time. I love your product and hopefully by my lab test in 3 months I will see a difference.
Quick to respond with the outcome I…
Quick to respond with the outcome I asked for. Thanks
It works!
I try some products and I don’t notice a difference but this product works!
I don’t like all the hoops you have to…
Hoping the product is helpful, everything is a subscription. I don’t like all the hoops you have to go through to manage your own subscription. You have to go through several steps and be sent a link, but I did get the help I needed to accomplish it. I spent at least 15 mins on this.
Order was promptly delivered
Order was promptly delivered. Customer service was very helpful and understanding of my needs.
Purchasing was quick and easy
Purchasing was quick and easy. Ship time was super fast.
Charged again with NO SUBSCRIPTION
I was careful to NOT sign up for a subscription, yet was charged this month for another bottle. When I sign into my account, there is no subscription. Super shady.
Are other people experiencing this? This is class-action territory.
It was very easy shopping with them
It was very easy shopping with them. Very easy to connect with them if I had problems. They always asked if everything was okay. Most companies just take your money send you the product and you never hear from them. They kept in touch.
Exchanges and refunds with a smile
Quick responce
Friendly very helpful.
Customer service answered me quickly
Customer service answered me quickly. I was not happy with the answer - but that wasn’t her fault.
Honest and quick and easy to order
Honest and quick and easy to order
I am incredibly impressed with the…
I am incredibly impressed with the promptness and efficiency that Ritual Labs customer service handles a request. I am extremely satisfied with the resolution of my issue.
Really great customer service
Really great customer service. My request was answered and completed within a few hours of my email. Great job guys and girls. Still in my first month with Happy Liver. Feeling good.
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