Business-Class.com Reviews 

15,153
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and professional staff for their helpfulness, attentiveness, and quick responses. Many appreciate the agents' ability to find excellent deals and competitive pricing, often significantly lower than other sources. The booking process is frequently described as smooth and easy, with staff guiding users step-by-step and handling all details for a stress-free travel experience. However, some customers noted challenges with the booking process, including constant changes in fares or seating availability, and the inability to select seats directly. A few people also mentioned encountering unseen fees or discrepancies in pricing and promised vouchers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, kindness, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and reliability of... See more

Price

Reviewers mention positive feedback about price, with many customers expressing satisfaction with the ability... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising agents for their helpfulness,... See more

Booking process

Customers had positive experiences with the booking process, often describing it as top-rate and seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The travel agent (Ace) was very kind and helpful in the process of booking a flight to Manila. He guided me step by step and explained everything very well. He did his best in getting me the lowes... See more

Company replied

Rated 5 out of 5 stars

We have booked multiple flights Through Business-class.com since 2023. We’ve always been extremely pleased with the attention to detail, the friendly , expert and caring help we have received, and... See more

Company replied

Rated 5 out of 5 stars

Caspian Soren is an excellent agent. He is extremely conscientious and returns calls, texts and e-mails immediately. He aims to please, makes sure that all is in place and guides you every step of the... See more

Company replied

Rated 5 out of 5 stars

We had bought our Africa and Turkey flight tickets through Business Class. Our flight was delayed to Johannesburg causing us to miss our connection to Istanbul. Neither Airlink or Turkish was helpful... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site

About Business-Class.com

Written by the company

Business-Class.com Logo

Experienced travel experts dedicated to making premium air travel affordable.

Founded in Florida in 2018, Business-Class.com is a trusted leader in premium air travel.

Our international team of travel experts helps clients find discounted business class and first class flights from the U.S. to destinations across Europe, Asia, Africa, and Oceania. We tailor each itinerary to your schedule and cabin preferences, compare routes and fare types, and stay available with 24/7 personal support.

We also offer an optional concierge service to arrange airport transfers, hotel coordination, special meals, and other trip details for a seamless door-to-door experience.

By partnering directly with major airlines, we offer exclusive business class deals of up to 60% off regular fares. That means the comforts that matter most are within reach: lie-flat seats, thoughtful dining, priority services, and a quieter space to rest or work. We present clear options, explain trade-offs, and secure the fare that fits your needs.

Our mission is simple: to make business class and first class travel accessible, convenient, and cost-effective for every traveler.

With Business-Class.com, luxury becomes practical. If you’re looking for the right business class tickets at the right price, we’re here to help you find them, and to make the entire process feel easy.


✔️ Learn more about Business-Class

✔️ Search for a flight

✔️ Discover our blog


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Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(15,153)

4,070 reviews in the last 12 months

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Rated 5 out of 5 stars

This company is surprisingly efficient…

This company is surprisingly efficient and very personable. So much unlike most of corporate businesses out there ….when I booked my flight they were extremely efficient in getting back to me for additional information that I needed to put on my tickets. I highly recommend this organization.

July 22, 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Gerry! We're so pleased to hear about your excellent experience and that our team was efficient in assisting you with your flight details. We truly appreciate your high recommendation!

Rated 1 out of 5 stars

They scammed me out of $4311.00 Not recommended.

This is a disreputable company that stole my money. They charged me $4311.00 for a one way flight to a certain European city then left me stranded midway. I had to buy my own ticket to get to my destination which cost me another $1000.00. When I returned home after my trip they adamantly refused to refund any money refusing to accept any blame. In fact they made up stories and lied to deflect blame. They are the most money hungry, unprofessional and scammy travel agency ever. Believe me, I have tried multiple travel agencies since I travel a lot. This is the worst.
I was initially fooled by their amazing reviews which I now suspect are fabricated.
If anyone has any questions, feel free to contact me and I will be happy to provide documentation of the scam they pulled on me.
I don't want anyone else to lose $4311.00 of hard earned money on these scammers.
Buyer beware.
Use other travel agents, no one is as bad as Business-class.com

April 14, 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Dear Customer! We take reviews seriously and would like to investigate the concerns you've raised. However, based on the information provided, we are unable to locate a booking matching your review in our records.

Please provide your booking reference, full name, the email address or phone number used for the reservation, or any other relevant details so we can identify your booking and review the matter thoroughly. Once we receive this information, we will investigate your case and assist you accordingly.

Rated 1 out of 5 stars

I will not deal with Business-Class ever again!

I purchased tickets through Business-Class a few months ago . Because I have not heard back from Business-Class, I checked in with the airline today and they have no record of my reservations. I then found out that Business-Class never processed my tickets and they told me my tickets would need to be rewritten at a much higher price than what I paid in the beginning.

July 22, 2026
Unprompted review
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Reply from Business-Class.com

Dear Mr. Randall Ammon! We could only locate one customer with this name in our records, who has a valid, confirmed ticket for travel in August.

Please provide additional details, such as email address or phone number used for the reservation, so we can investigate your case.

Rated 5 out of 5 stars

For my travel to Argentina

For my travel to Argentina I was supported by Elsa Jade.
She worked around my proposed dates for travel to get me the lowest fare.
She was courteous and very responsive to my requests.
It was nice to work with her and hope to avail her for my 2027 travels.
Umesh Rao

July 21, 2026
Unprompted review
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Reply from Business-Class.com

Hello Umesh! Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that we could help you find the best fare for your travel. We truly appreciate your kind words and look forward to assisting you with your 2027 travels!

Rated 5 out of 5 stars

Molly made this booking very smooth and…

Molly made this booking very smooth and easy and found me an amazing deal on Virgin - and booked my seats exactly as she said she would - excellent performance!

July 21, 2026
Unprompted review
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Reply from Business-Class.com

Hello Christopher! We're so pleased to hear that your booking experience was smooth and easy! It's wonderful that our team found you an amazing deal and ensured your seats were booked exactly as requested.

Rated 5 out of 5 stars

Roger is very polite and extremely…

Roger is very polite and extremely friendly person to work with.

July 22, 2026
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Reply from Business-Class.com

Hello! We're so glad to hear you had such a positive experience. We appreciate your kind words and are happy our team member was polite and extremely friendly.

Rated 5 out of 5 stars

Heathrow to Calgary business class flights and premium return

Molly Wilson helped very much and demonstrated great communication skills in a timely manner.

Thank you Molly, your assistance is much appreciated.

July 22, 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Lin! We are so pleased to hear about your positive experience! It's wonderful to know that our team member provided such great communication and timely assistance. We truly appreciate your kind words.

Rated 5 out of 5 stars

Our representative was excellent!

Our representative, Lazarus was excellent in locating a replacement flight when we had to cancel our original flight due to medical reasons the day of the scheduled flight. He spent a great deal of time coordinating our travel plans to find the best schedule with the shortest layover and the best seats available in Business Class. He communicated in a timely manner and came in 2 hours early to assist us so could not have been better. My only concern was due to their ad link on Kayak.com that showed a significantly lower fare that we ended up paying that seemed somewhat misleading but that’s marketing. Still, I would definitely use Business-Class.com again and work with Lazarus who was outstanding. On the initial fare that we had to cancel, he was able to find a better rate that was over a thousand dollars better than my travel partner.

July 21, 2026
Business-Class.com logo

Reply from Business-Class.com

Hello James! We are so pleased to hear about your positive experience and the exceptional assistance you received during a challenging time. It's wonderful to know that we could help coordinate your travel plans efficiently. We appreciate your feedback regarding the advertising and are grateful for your understanding. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Trying a new approach for cheaper flights

I made an inquiry after a friend gave me the link and was set up with Charlie. He asked some basic questions as to what I was looking for, the time frames we were traveling and asked if I preferred any specific airline.
Once the information was exchanged, Charlie was on it and gave me a few options out of a couple of airports that I was willing to travel out of. Of course, I was also on line myself looking at every possible scenario out of different airports, priced all airlines appropriate to our destination and those online prices for each airline. I even ran the process through the AAA website travel section.
Round trip from L.A to London in Business Class ran an average of $13K-$16K for both of us and our price non stop from L.A from Charlie was $9k for the both of us on British Airways, which is an outstanding airline. If you don't want business class, he gave us pricing for premium economy as well so we could compare.
They offer a full protection insurance policy and for us to have the full don't worry coverage was about $500 per person. That was pretty expensive for flight insurance. Do yourself a favor, shop around for travel insurance that covers your entire trip not just the flight.
This is our first time using Business-Class and if it all goes seamless, we will be using them in the future.

July 22, 2026
Business-Class.com logo

Reply from Business-Class.com

Hello! We are so happy to hear about your positive experience with our service, especially regarding the excellent flight options provided. It's wonderful to know that we could find such a competitive price for your business class travel to London. We appreciate your detailed feedback about the travel insurance and understand your perspective on finding comprehensive coverage. We are confident that your upcoming trip will be seamless, and we look forward to assisting you with future travel plans. Thank you for choosing us!

Rated 5 out of 5 stars

Really appreciated this service

Really appreciated this service, which I found to be sincere and genuine. My consultant Clark even answered requests late into his night.
And the value was there also.
I would add one important comment: you are led to believe that value tickets do not include selection of seats, and an additional fee is required. I did not pay that added cost, happy to accept the airline’s discretion. But seat selection was freely available when tickets issued.
Would definitely use again.

July 22, 2026
Business-Class.com logo

Reply from Business-Class.com

Hi Phillip! We are delighted to hear that you found our service sincere and genuine, and that our consultant went above and beyond to assist you. We also appreciate you highlighting the value you received. We acknowledge your feedback regarding seat selection and will review our communication to ensure clarity on this matter for future customers. We look forward to assisting you again.

Rated 5 out of 5 stars

Knowledgeable agent with lots of…

Knowledgeable agent with lots of patience. Price was good too

July 15, 2026
Business-Class.com logo

Reply from Business-Class.com

Hello! We're so pleased to hear that you found our agent knowledgeable and patient. It's also wonderful to know that you were happy with the pricing!

Rated 5 out of 5 stars

Eli was great

Eli was great! Took care of everything! Was totally responsive to all of our concerns
Highly recommend him

July 20, 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Diwya! We are so glad to hear that our team member took care of everything and was responsive to all your concerns. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Seamless experience and my aligned rep…

Seamless experience and my aligned rep Liam found me a cheaper alternative after my originally requested trip was no longer available. Speedy and clear communication as well.

July 15, 2026
Business-Class.com logo

Reply from Business-Class.com

Hello! We're so pleased to hear you had a seamless experience! It's wonderful that our team was able to find you a suitable alternative and provide such speedy and clear communication.

Rated 4 out of 5 stars

My first experience was fine

My first experience was fine. For my second, my consultant knew that I had already looked up ticket prices. So he gave me choices for the next day. It’s my fault for not looking closely to see that he had booked me for a different day, which was the only reason he could offer a discount. I discovered his mistake the next day.
The agent was very apologetic and, to make up for the problem, offered me a $200 voucher for future travel.

July 14, 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Sharon! Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
Our goal is always to provide customers with available options that best match their requested travel plans and budget. Before ticket issuance, itinerary details are presented for review and confirmation to help ensure that all travel dates and flight selections are correct.
We regret that there appears to have been a misunderstanding regarding the itinerary and appreciate you bringing your concerns to our attention.

Rated 5 out of 5 stars

Damian and Misha were really helpful…

Damian and Misha were really helpful and made the booking process fast and easy.

July 14, 2026
Business-Class.com logo

Reply from Business-Class.com

Hi Kevin! Thank you for your feedback! We're delighted to hear that you received helpful support and that the booking process was fast and easy. We appreciate your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Used them for international travel and …

Used them for international travel and representative Leon Kennedy was very helpful.

April 27, 2026
Unprompted review
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Reply from Business-Class.com

Hello Steve! We're so glad to hear that our representative provided such helpful service for your international travel. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Very happy with my dealing with the…

Very happy with my dealing with the agent Luna Kane

July 21, 2026
Business-Class.com logo

Reply from Business-Class.com

Hello! We are so happy to hear you had a positive experience. We appreciate your kind words and are glad our team member was able to assist you.

Rated 4 out of 5 stars
Business-Class.com logo

Reply from Business-Class.com

Hello Kristen! Thank you for your kind feedback! We're delighted to hear that you had a positive experience and received patient, attentive support. We appreciate your trust and look forward to assisting you again in the future.

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