Fly Luxury Reviews 

1,784
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,016 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, patience, and dedication, often going above and beyond to secure the best travel arrangements. People frequently highlight the excellent service and efficient booking process, noting how easy it is to find suitable options and competitive pricing, with many reporting significant savings for complex itineraries. However, some customers also noted unexpected charges or hidden fees. These included additional costs for seat selections not initially disclosed, or significant service charges appearing on invoices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, frequently highlighting their helpfulness, patience, and... See more

Service

Customers had positive experiences with service, often highlighting the exceptional assistance received from... See more

Price

Consumers find price to be positive, with many reviewers praising the great prices and significant savings... See more

Customer service

People report positive experiences with customer service, highlighting agents who are patient, supportive,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers highlighting the great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mario got us the absolute best deal— best schedule, best nonstop flights abroad, and worked well outside of what one would consider business hours. Worked until he got it done, even through unexpec... See more

Company replied

Rated 5 out of 5 stars

Total professionalism! Great response time for bookings. Totally respectful. Couldn’t ask for a better partner for our international trip. Provided boarding passes for each leg of our trip. Will use B... See more

Company replied

Rated 5 out of 5 stars

Brian was great and made things feel less chaotic on a last minute business trip. We are using them again for our next trip and if all goes well, we will continue to use in the future! Brian was quick... See more

Company replied

Rated 5 out of 5 stars

George worked very hard to get the best deal possible for me on Business Class tickets to SE Asia. I asked him many questions and he kept trying different itinerary options until I was confident that... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site

About Fly Luxury

Written by the company

UNMATCHED COMFORT AT UNBEATABLE PRICES

FlyLuxury is built on trust, transparency, and long-term relationships.
Our expert travel consultants work directly with airlines to find business class fares at significantly better rates than typical online prices.
Whether it's a simple round-trip or a complex itinerary with multiple airlines, we handle it all with care and precision.
We guide and support you through every stage of your journey, from planning to post-flight.
With 24/7 support, you’re never alone.
At FlyLuxury, you don’t just book a flight, you gain a dedicated travel partner.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,784)

1,002 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hunter was top notch

Hunter was great. We had a lot of difficulties with cancelled flight and rebooking. Hunter persevered for two weeks, keeping me informed on a daily basis. I am grateful for his professionalism and support.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Marlon was great.

Marlon was great! He walked me through the process and explained everything in detail! I Will definitely be using him again

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Michael Smith made the process easy

Michael Smith made the process easy. He did all the groundwork. He found all the flights that we needed and the times that were best for us. He looked out for our interest and was very professional and a pleasure to deal with.

July 22, 2026
Rated 5 out of 5 stars

Marlon Ramo my customer service rep was…

Marlon Ramo my customer service rep was top notch, awesome. Marlon was always polite and walked me though every problem I encountered, which were only a few small ones, but Marlon took my issues seriously and handled them in a timely manner. Great service, the best I have received from other competitors.

July 20, 2026
Rated 5 out of 5 stars

I want to give a huge shoutout to Lucas…

I want to give a huge shoutout to Lucas Brown who helped us plan our trip to Thailand. This was obviously a very big trip that required the proper flights, seating, dates, etc. He went above and beyond to fit our every need! He answered every question, phone call and email in a very timely manner. 5 stars all day! We look forward to working with him for future trips!

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was easy and problems…

The whole process was easy and problems were resolved quickly to my satisfaction. Emerson Grant was a great representative for your company. Calls were promptly answered . He was really very personable and easy to talk to. Will surely refer your company to others and will likely use your company again.

July 17, 2026
Rated 5 out of 5 stars

Connor was a terrific person to work…

Connor was a terrific person to work with for my flight to Bangkok, Thailand. He had a tremendous amount of patience with me and made sure that everything was just perfect. He gets five stars in my book and is a fantastic representative for your company

July 19, 2026
Rated 5 out of 5 stars

Zero buyer’s remorse—just a genuinely great experience.

Zero buyer’s remorse—just a genuinely great experience.

Kai made the entire process seamless. I gave him a few simple notes, and he took it from there with smart, intuitive choices that felt completely on point. The result exceeded my expectations and gave me complete confidence in both his judgment and the experience as a whole.

I would gladly recommend Kai to friends and family, and I’ll absolutely be back for repeat business.

July 18, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your wonderful feedback! We're delighted to hear Kai made the booking process seamless and exceeded your expectations with his expertise and attention to your preferences. Your recommendation means a great deal to us, and we truly appreciate your trust. We look forward to assisting you, your friends, and your family with many more memorable trips in the future!

Rated 5 out of 5 stars

Purchase airline tickets

I am always skeptical about buying expensive airline tickets online. After researching, going through reviews and consulting ChatGPT, Flyluxury made to top of my list. I had very pleasant experience working with Lex Collins. He was very patient, answered all my questions and navigated me through the process. We purchased the tickets within 24 hours and seats were allocated for the whole trip. I recommend flyluxury without any hesitation. By the way, I also saved money on the tickets too!!!

July 18, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your wonderful feedback! We're honored to have earned your trust and are delighted to hear Lex provided such a smooth and professional booking experience. It's great to know he answered all your questions, guided you through the process, and helped you secure excellent flights while saving money. We truly appreciate your recommendation and look forward to assisting you, your friends, and your family with your future travels!

Rated 5 out of 5 stars

Cheaper flights and great service!

Cheaper flights and great service!
Tyler was awesome 😁

July 17, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your wonderful feedback! We're delighted to hear Tyler provided great service and helped you find excellent flight options at a great value. We truly appreciate your trust and look forward to assisting you with your future travels!

Rated 5 out of 5 stars
Fly Luxury logo

Reply from Fly Luxury

Thank you for your feedback! We're glad to hear Val provided prompt and responsive service. We truly appreciate your trust and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

Brian was great and made things feel…

Brian was great and made things feel less chaotic on a last minute business trip. We are using them again for our next trip and if all goes well, we will continue to use in the future! Brian was quick to respond to all of our questions and makes you feel like you have someone in your corner when you go up against the airlines.

July 6, 2026
Unprompted review
Fly Luxury logo

Reply from Fly Luxury

Thank you for your wonderful feedback! We're delighted to hear Brian made your last-minute business trip much less stressful and provided the support and responsiveness you needed throughout the process. It means a lot to know you've chosen to book with us again, and we truly appreciate your trust. We look forward to assisting you with many more successful trips in the future!

Rated 5 out of 5 stars

It was my first time using Fly Luxury

It was my first time using Fly Luxury. Emerson Grant worked hard and smart to get us the right flights at the right times.
He is a good communicator, and he cares about finding exactly what you are looking for. Highly recommend him 👍

July 16, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your wonderful feedback! We're delighted to hear Emerson provided dedicated support, strong communication, and worked hard to find the right flights that matched your needs. We truly appreciate your recommendation and are glad your first experience with FlyLuxury was a positive one. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

As always

As always, Tessa does a great job of finding lots of good options and following up

July 17, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your continued trust and wonderful feedback! We're delighted to hear Tessa consistently provides excellent service, finds great flight options, and stays attentive throughout the process. We truly appreciate your loyalty and look forward to assisting you with many more future travels!

Rated 5 out of 5 stars

Martin is so patient and supportive

Martin is so patient and supportive, even beyond what we asked for, he continued to search for the perfect flights. Thank you FlyLuxury for knowing to hire such excellent, professional and patient staff.

July 17, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your wonderful feedback! We're delighted to hear Martin provided such patient, supportive, and dedicated service while helping you find the perfect flights. We truly appreciate your kind words about our team and are grateful for your trust in FlyLuxury. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

This is the second time Im using this…

This is the second time Im using this service and they are always very patient and accommodating. I will definitely keep using them in the future. Great experiences so far.

July 16, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your continued trust and wonderful feedback! We're delighted to hear you've had consistently positive experiences with our service and that our team has provided the patience and support you needed. We truly appreciate your loyalty and look forward to assisting you with many more future travels!

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