Bluestone Sales & Distribution Reviews 

1,449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers point out that navigating the website is completely effortless, making the online ordering process smooth and straightforward. Customers are particularly pleased with the exceptionally fast delivery times and appreciate the excellent variety of quality products available. Shoppers frequently highlight the helpful customer service and note that the team is always ready to assist with any questions. Though some customers encountered occasional issues such as receiving incorrect items, damaged packaging, or products not matching expectations. Nevertheless, reviewers mention that the support staff handles these rare situations efficiently by providing prompt replacements or practical solutions.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and prompt... See more

Service

Customers had positive experiences with service, highlighting courteous, efficient, and very quick support... See more

Product

Reviewers highlight positive aspects of product quality, describing items as working perfectly and arriving... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to... See more

Customer service

Clients share positive opinions on customer service, highlighting courteous, efficient, and very helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A perfect shopping experience with these guys. From ordering to delivery was so easy and super fast. Product was exactly as stated. Great communication and really helpful. A pleasure to deal with. I c... See more

Rated 5 out of 5 stars

I have been buying Brita filters from Bluestone for quite some time now; I do not even remember how long it has been. The staff members are polite and prompt with their response. On one occasion, ther... See more

Rated 5 out of 5 stars

I have made 2 purchases and both were delivered very fast and very well packed. It was small issue with first product which have been resolved in very proffesional manner and to my satisfaction. I am... See more

Rated 5 out of 5 stars

I forgot to order a new set of Maxtra filters for a month, and my promo code from my returns expired. Luckily, the very kind team at Blustone gave me a new code as an act of goodwill. Plus, I got a wa... See more


Company details

  1. Home Goods Store
  2. Cleaning Products Supplier
  3. Garden Center

Written by the company

Bluestone are distributors of BRITA water filters and other leading household brands supplying all major retail outlets in Ireland and Northern Ireland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,449)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Brita

Always great service from Bluestone. Really fast delivery and free postage.

June 28, 2026
Rated 5 out of 5 stars

Excellent experience

I really appreciated being able to recycle my cartridges and then get the new ones delivered. Very quick service and very helpful and pleasant interaction with your representative!

June 27, 2026
Rated 5 out of 5 stars

Free water testing kit

I forgot to order a new set of Maxtra filters for a month, and my promo code from my returns expired. Luckily, the very kind team at Blustone gave me a new code as an act of goodwill. Plus, I got a water testing kit for free! Fast and well secured delivery!

June 18, 2026
Rated 5 out of 5 stars

Brita Replacement Battery

I emailed Bluestone about a battery replacement for my Brita Filter as I could not find them in the shops.

I emailed them on a Saturday and by 9.30am on the Monday I had a reply and my battery replacement was send out to me which a got a couple of days later.

I was very impressed with the service they provide.

June 2, 2026
Rated 3 out of 5 stars

Returning cartridges

When I returned my used cartridge in exchange for 25% discount I received no code for a replacement. Furthermore when I contacted you to get one the code I received had expired. A response to returns with a code and a expiry date for that code would be appreciated.

June 7, 2026
Bluestone Sales & Distribution logo

Reply from Bluestone Sales & Distribution

We sincerely apologize for any inconvenience caused.
A member of our team will contact you directly to discuss the issue.

Kind Regards
Bluestone Sales and Distribution LTD

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