Bluestone Sales & Distribution Reviews 

1,448
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers point out that navigating the website is completely effortless, making the online ordering process smooth and straightforward. Customers are particularly pleased with the exceptionally fast delivery times and appreciate the excellent variety of quality products available. Shoppers frequently highlight the helpful customer service and note that the team is always ready to assist with any questions. Though some customers encountered occasional issues such as receiving incorrect items, damaged packaging, or products not matching expectations. Nevertheless, reviewers mention that the support staff handles these rare situations efficiently by providing prompt replacements or practical solutions.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and prompt... See more

Service

Customers had positive experiences with service, highlighting courteous, efficient, and very quick support... See more

Product

Reviewers highlight positive aspects of product quality, describing items as working perfectly and arriving... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to... See more

Customer service

Clients share positive opinions on customer service, highlighting courteous, efficient, and very helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A perfect shopping experience with these guys. From ordering to delivery was so easy and super fast. Product was exactly as stated. Great communication and really helpful. A pleasure to deal with. I c... See more

Rated 5 out of 5 stars

I have been buying Brita filters from Bluestone for quite some time now; I do not even remember how long it has been. The staff members are polite and prompt with their response. On one occasion, ther... See more

Rated 5 out of 5 stars

I have made 2 purchases and both were delivered very fast and very well packed. It was small issue with first product which have been resolved in very proffesional manner and to my satisfaction. I am... See more

Rated 5 out of 5 stars

I forgot to order a new set of Maxtra filters for a month, and my promo code from my returns expired. Luckily, the very kind team at Blustone gave me a new code as an act of goodwill. Plus, I got a wa... See more


Company details

  1. Home Goods Store
  2. Cleaning Products Supplier
  3. Garden Center

Written by the company

Bluestone are distributors of BRITA water filters and other leading household brands supplying all major retail outlets in Ireland and Northern Ireland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,448)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, they even offer more discount if you recycle the used filters with them, which is free process.

June 8, 2026
Rated 5 out of 5 stars

Considerate and Efficient

Although you sent me the wrong item, when notified you immediately corrected your error without quibble and sent the correct item. All correspondence was considerate and efficient.
Thank you

August 14, 2026
Rated 5 out of 5 stars

Very good organization :D

I ordered a Brita Product from them and it was very wonderful, no damages, no faults. I was realllyyy satisfied ngl (⁠人⁠*⁠´⁠∀⁠`⁠)⁠。⁠*゚⁠+

July 10, 2026
Rated 1 out of 5 stars

Bought a toaster that was listed as new

Bought a toaster that was listed as new, but it arrived in a badly scratched box with all of the seals and stickers already opened, including the ones on the bottom. It appeared to have been opened previously.

I decided to keep it because it works, and returning it would be more hassle than it’s worth, but I was disappointed that it wasn’t in the new condition advertised.

July 8, 2026
Rated 5 out of 5 stars

TOP CLASS !!!

A perfect shopping experience with these guys. From ordering to delivery was so easy and super fast. Product was exactly as stated. Great communication and really helpful. A pleasure to deal with. I can't recommend Bluestone highly enough! Looking forward to doing business again soon. A+

July 7, 2026

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