Bitronics Reviews 

172
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the mining devices and the reliable, power-efficient performance they deliver daily. Consumers also appreciate the fast shipping, secure packaging, and helpful customer support teams ready to assist whenever needed. Some reviewers were not happy with occasional shipping delays, unexpected transit times, or minor hardware components lacking proper cooling fans. A few people also mentioned experiencing hardware failures after several months of use, alongside difficulties when requesting returns or receiving unhelpful troubleshooting responses. Others noted that resolving these unexpected technical problems sometimes required navigating less responsive support channels.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting fast shipping and high build standards.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items like cases and miners are... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving perfectly... See more

Service

Customers consistently note positive experiences with service, highlighting great communications, fast... See more

Customer service

Customers had positive experiences with customer service, highlighting awesome support and immediate help.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honest review, this product is great. However, there should be an option to use higher powered fans. I have to keep my house at 70° F or it overheats. With summer upcoming it’s going to be difficult t... See more

Company replied

Rated 4 out of 5 stars

I purchased a kit to upgrade my Bitaxe. Everything was perfect except for the shipping, which took over a week to be processed.

Rated 5 out of 5 stars

I purchased a NerdQAxe++. The build quality was excellent and the performance was better than advertised. However, it died one day. After determining that there was nothing I could do for it, I conta... See more


Company details

  1. Software Company
  2. Internet Marketing Service
  3. SEO Service
  4. Software Vendor
  5. Web Hosting Company

Written by the company

Bringing your #Bitcoin mining experience with DIY products, made with passion in Barcelona. Discover our products at http://bitronics.store 🛠⚡️ #Teamnerdminer⛏


Contact info

4.2

Great

TrustScore 4 out of 5

172 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(172)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

NerdOCTaxe Pro is a scam

For second time you I trust on Bitronics and NerdOCTaxePro product doesn't work (PSU FAULT). I paid customs, duties/taxes here on my country for garbage. Also I sent an email to them and they don't response anymore. if you value your money and time, It's not worth buying here

June 26, 2026
Rated 1 out of 5 stars

I placed the order on 21 June 2026

I placed the order on 21 June 2026, but as of today I still haven’t received anything, nor have I received any information as to why there’s a delay. I don’t know who to contact because I was never given a contact email address.
I’m still waiting

June 22, 2026
Rated 2 out of 5 stars

Ordered a power supply (as recommended)…

Ordered a power supply (as recommended) and it didn’t work with miner.

May 21, 2026
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Reply from Bitronics

We’re sorry the recommended power supply didn’t work with your miner. Please contact our support team so we can check the issue and help you as soon as possible.

Rated 3 out of 5 stars

A Very Good Home Miner—But There Is Room for Improvement

I find it a shame that on a miner—which typically runs 24/7—there aren't even fans for the voltage regulators on the back, or at least mounting brackets for users to install their own fans. There should be an option to configure better heatsinks and/or fans. I can certainly imagine that if you were to offer this—for instance, the option to configure two 120mm fans complete with mounting brackets—quite a few people would take you up on it! 😉

May 11, 2026
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Reply from Bitronics

Thank you for your honest feedback. We’re glad you see it as a very good home miner. Your suggestion about better heatsinks, extra fans, and mounting brackets is very useful, especially for a device that runs 24/7. We’ll share it with our team for future improvements.

Rated 4 out of 5 stars

Great product just missed 5 stars…

Great product just missed 5 star due to customs fee. I know you mention it on the site but it could be obvious with a rough idea of what the fee will be. Mine was over £100

April 14, 2026
Bitronics logo

Reply from Bitronics

Thanks for your honest review. We’re glad you like the product. We understand your point about customs fees, and we’ll look at making this information clearer on our website. Unfortunately, the final amount depends on the destination country and local customs.

Rated 5 out of 5 stars

There was a problem with my new bought…

There was a problem with my new bought Octaxe (PSU). After several alalysis-tests product was replaced.

March 25, 2026
Bitronics logo

Reply from Bitronics

Thank you for your review. We’re sorry about the PSU issue, but we’re glad our team was able to identify the problem and replace the product. We hope your Octaxe is now working well.

Rated 4 out of 5 stars

Honest review

Honest review, this product is great. However, there should be an option to use higher powered fans. I have to keep my house at 70° F or it overheats. With summer upcoming it’s going to be difficult to do that. My other bitcoin miners run fine at 72° F room temp just fine.

April 14, 2026
Bitronics logo

Reply from Bitronics

Thank you for your honest review. We’re glad you like the product and appreciate your feedback about the fans. We understand your concern, especially with summer coming, and we’ll share your suggestion with our team.

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