Bertel O. Steen AS Reviews 

24
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(24)

12 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Keeping clients blind and captive

🚫 My experience with Berteen og Steen Ålesund — a warning to othersJust a heads‑up to anyone planning to use Berteen og Steen Ålesund for car troubleshooting.I recently paid 4000 NOK for them to diagnose a defect. After paying, I asked for the part number so I could understand exactly what needed replacement. They refused to disclose it — effectively keeping the customer locked into their service and preventing any comparison, second opinion, or independent repair.In my experience, that feels like:
“Open your wallet and throw your money at us, and don’t ask questions.”
Whether you choose to use them is up to you, but I personally prefer workshops that are transparent, share part numbers, and treat customers like partners rather than captives.Just sharing this so others know what to expect.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

This place is out to steel your money

This place is out to steel your money. Do not trust. They lied about buy price of a lease bil. told me I could buy the car after 5 year lease for 80-90 thousand. When I wanted they changed to 148 thousand only if I buy that day. When I take the car back they offer 120thousand. Bad way to do business..Now they try to steel my 30.000 deposit stating I missed a service . Even though the van had not been used.. Very Bad Company, DO NOT TRUST them get everything in writing...

October 23, 2024
Unprompted review
Rated 2 out of 5 stars

Skien workshop did bad job

Skien workshop. 3008, 2010 model. Abs warning lamp - possible wheel bearing. Workshop changed bearing and sensor - claimed it took nearly 3 hours and demanded 8000kr. After discussion they reduced to 7500. The bill showed no proper breakdown of expenses or which wheel they had changed. (It would have been nice also to have the old sensor - to check if it really was necessary).
Circa 2000 km afterwards another garage who were changing our tyres reported that the bearing was wrong. Took car to a proper workshop, who claimed the bearing had been "montert skeiv" - mounted wrongly. They contacted Bertel Steen and the bearing was changed under guarantee as a "faulty part".
ONE YEAR LATER- the sensor they changed failed, too!
I suspect that an unqualified mechanic did the original job. Obviously, I cannot recommend this workshop.

September 20, 2017
Unprompted review
Show reviews in all languages. (24 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look